FDA17459
Google
**The Good:** |Aegiali is truly a beautiful 5-star resort that offers stunning views of Aegiali Bay. The architecture is remarkable, and it's clear that a lot of thought and care has gone into creating such a lovely environment. The amenities are excellent, including a well-equipped gym and a unique spa with an indoor pool. The outdoor pool is equally impressive, and the overall scenery is breathtaking from all angles. The staff are quite friendly and go out of their way to make guests feel welcome. It’s heartwarming to know that the owners are wonderful people as well.||**The Bad:** |However, I did encounter some disappointments during my stay. We had reserved a "multi room suite" per the hotel’s website, which indicated that we might need to switch suites during our visit. Since we were late this year, we opted for the "pre-paid last minute" offer, accepting it without hesitation. When we arrived, we were assigned to a standard room rather than a suite. After expressing my concerns, I was informed that the room was categorized as a superior room, with pricing similar to a suite. While I understand their reasoning, there was still a significant price difference of about 700 euros for the week, which felt a bit unsettling. In the interest of resolving the situation, I chose to accept their offer to stay in one room throughout our visit. Nonetheless, I couldn’t help but feel that the website’s description was misleading, and I wanted to bring this to their attention.||**The Ugly:** |To make amends, the hotel kindly invited us to dinner at their restaurant, which we gladly accepted. However, I was taken aback when we were charged for the wine at the end of our meal. This felt a bit disappointing given the circumstances we had already faced. Overall, the experience left me feeling a mix of appreciation for their efforts and frustration over the misunderstandings.