"Natural materials and local references effect a sense of hospitality from the moment of entry. The rough-plastered walls employ a traditional technique, for example, and floor-to-ceiling Scottish Sycamore shelving was crafted from a single tree by cabinetmakers Method Studio. A muted palette draws on the sandstone prevalent in Edinburgh’s buildings as well as the raw beauty of its hinterland. Two bay windows flood the retail area with natural light; a fireplace and seating in the adjoining middle room allow for consultation and repose. An open door to the back-of-house space gives an uninterrupted line of vision through to a window overlooking a garden, its greenery an echo of nearby Inverleith Park." - CRE-ATE
"Aesop, Stockbridge. Natural materials and local references effect a sense of hospitality from the moment of entry. The rough-plastered walls employ a traditional technique, for example, and floor-to-ceiling Scottish Sycamore shelving was crafted from a single tree by cabinetmakers Method Studio. A muted palette draws on the sandstone prevalent in Edinburgh’s buildings as well as the raw beauty of its hinterland. Two bay windows flood the retail area with natural light; a fireplace and seating in the adjoining middle room allow for consultation and repose. An open door to the back-of-house space gives an uninterrupted line of vision through to a window overlooking a garden, its greenery an echo of nearby Inverleith Park."
I had an exceptional experience at Aesop thanks to Vic. They took the time to thoroughly understand my needs and went above and beyond to recommend the perfect products for me. Vic’s knowledge, patience, and genuine care made the whole experience truly outstanding. I can’t recall the last time I received such thoughtful and attentive customer service. Aesop are incredibly fortunate to have someone like Vic on their team!
Jenny Y
Google
Nice experience at Aesop and definitely better than the one in stjames.
Aaron Drysdale
Google
My experience at Aesop Stockbridge Edinburgh was very personalised and welcoming. Patrick was so profession and made us feel valued customers. He had expert knowledge on all of the products and ranges and helped us find the product that suited us best, thank you for all your help, we will definitely be visiting again!
Sara Ally
Google
Nice store, quite a strong aroma inside so if you are quite sensitive to smell like me, its maybe best to avoid. Staff are lovely and friendly and very attentive. Was a busy wee store when I was in with a mix of customers from tourists to locals topping up.
David G
Google
Went with intent to buy some products after experiencing fabulous customer service in another store. Was directed to the sink and left on my own for at least fifteen minutes in an empty shop while the three female assistants either ate or chatted. Really disappointed as this is supposed to be a premium brand offering a premium experience. Not sure I'll be back.
Dr Richard Fishlington
Google
Customer service was very pleasant, however the staff tried to sell me the wrong product, twice, when I specifically said the exact one i wanted. You’d think at £20+ for a tiny bottle of hand wash they could afford to hire staff who know what they’re doing.
Ray Wu
Google
Amazing customer service and never get disappointed.
Love their in-store decorations and atmosphere.
robert watson
Google
Great customer service. Happy to sample products. Even gave free samples and we didn't actually but anything!