Afriski Mountain Resort

I understand that it's off-season but the resort and lodge is not in very good shape, we didn't feel very welcome either. The restaurant is fine and the only available wifi (very short range) but the accomodations are bare minimum and the bed and mattress was terrible. I doubt we'll use it as a stopover again.

We booked to stay at Afriski We stayed at the the Levingo which was a two bedroom self catering place - it was neat and clean and we had hot running water at any given time! (At reception other guests were complaining that day had been gone days without hot water, not sure which accommodation they booked). The place was warm with fire places and gas heaters and electric blankets, it gets very cold so that was great! Our room also had free WiFi, which was slow, but manageable. However at check-in they told us that there is no free wifi and we ended up buying a SIM card with R500.00 airtime for data, and it doesn’t allow you to hotspot, but it turns out that our room specifically had free wifi so we kind of wasted the R500.00. You have to request for new towels from the ladies that come to clean the room as they do not change towels daily. It gets very muddy when the snow melts, so use boots and not normal shoes as your feet sinks into the mud, it would be great if they could perhaps tar the place. We ate at Sky Restaurant, it gets full, so book in advance. The food was average we had pizzas. We done the bum boarding and ski training - the bum boarding was super fun, the skiing was difficult eventually we gave up lol but it was not for us. Great experience we booked 4 days but only stayed for 3 days as we done everything and thought we should head back home.

A beautiful winter wonderland tucked away in the mountains of Lesotho. The drive there is long but the view is so worth it. I have a few suggestions though 1. They need to maybe pave the entrance or do something as it gets really muddy due to the melting snow. 2. The restaurant needs to be expanded as its so small for the amount of people that visit and during peak periods its a nightmare to navigate. 3. Their bathrooms also need a major upgrade. I would suggest they build a separate change room and bathroom as its chaotic. Other than that, its a lovely place and I would definitely visit again.

LoL haii its ambiguously cold 😂... Great experience but I'm not going back because it's cold. Activities are a mission but worth the try. Beautiful experience

We came on a Saturday as day visitors, booked for skiing online, i was even asked to fill in a form selecting boot sizes online and my booking included equipment. However on arrival I had to join long lines with no clear directions or whats what. Repeating the same thing i did online that was supposed to make my booking smooth on arrival. I had to pay extra for an helmet thats not included in the rental of equipment I had paid for and they ran out of this very same helmet so we didn’t get them and weren’t refunded for something you paid for but didn’t get. Had to pay a refundable deposit for a snow pass. I honestly don’t understand why all these things weren’t catered for in the online booking. Getting my equipment fitted too forever it was very busy and the staff were all over the place with no clear direction of what they’re doing. Our shoes are left out in the open not safe at all they might get stolen. Time came to do the skiing lessons the instructors were irritated and frustrated by everything. They seemed very overwhelmed by the crowd. I didn’t enjoy anything about the skiing experience. Bum border was great we got there early and it was as busy. I just felt like there should maybe be a limit on the number of people accepts in a day because it was a mess there. Then came ordering for a stood in a line for a good 1 hour 30 minutes just to get a boerie roll. Atleast at Gondola they would announce the delay in getting your food so you are aware. Unlike outside standing in the cold waiting to give the waiter your little paper to get a roll. Also the place is very muddy and you must clean the mud off your feet to get on the snow. The people assisting everywhere they speak in sotho like we all understand the language.

It was difficult reaching the resort however it was worth it. My only suggestion is that the resort be more lenient with the skiing times. We were meant to arrive at 10am but because of the road blockades due to the snow, we ended up arriving at 12pm and the lessons were cut off.

Snow at Afriski. WOW. Mixed feeling. WHAT WAS GOOD. - The snow - The food & music at night - The vibe - Bum boarding with the kids - Backpakkers area is heated so its very nice and cozy. - Everone that comes through are there for the same reason. To experiance the snow and to have a great time with Family. WHAT WAS BAD - Trying to get hold of Afriski is pathetic. The contact numbers dont work and they dont get back to you on email.Only after phoning via Facebook mesenger. - Backpackers area - Often no Hot water. The Hot Water Tanks are not enough. - The Rooms are not sound proof. Persons playing loud music or laughing at 02:00 can be heard in every room. - The on-line booking system and what happens at booking counter dont match. And it frustrates new guest which could be avoided. - The overall service from staff is not what you expect for a resort of this caliber. Cars that were stuck, when asking staff for help they dont care to help in a speedy manner that is required. The owners of this place need to do a full audit of staff and management. AfriSki is easily rated as a 5, but staff and maintenance / resort team is very bad. If you know there are many tourist coming, then be more prepared and work faster. Not everyone has a 4x4. AfriSki could double their revenue if the roads were made more accesible for normal front wheel drive cars. If the staff could clear the road before the masses arrive or leave. Dont wait until somene is stuck before you go fetch the Tractor. Mixed feelings but we will be back. Hopefully they get the staff and unpreparedness solved.

What an awesome experience. Friendly people, awesome instructors and just one big jol! The road therw can be quite dangerous depending on the weather. So just take it slow. But well worth it!