Adeline Courteille
Google
I recently stayed at this establishment, and I must say my experience was mixed.
First of all, I was very disappointed with the service at the restaurant. There is a significant issue with staff training, as my orders were misunderstood several times, and I received dishes I hadn't requested. Additionally, some of the staff had difficulty understanding English, which complicated communication.
My arrival in the room was also not very pleasant. We found hundreds of dead flies in the bathroom and on the bed sheets, which is not very welcoming for a first night.
However, after cleaned up, I appreciated the cleanliness of the room and the tranquility it offered. The housekeeping was always done meticulously.
There are several activities missing to enhance the stay.
There was no hairdryer in the rooms, which would have been convenient.
Considering the price of the hotel for a week, we expected much better overall.
Despite these shortcomings, I want to highlight the kindness and availability of the reception staff. Their warm welcome greatly contributed to improving our experience.
Finally, the setting of the establishment is idyllic and soothing, which remains a positive aspect of our stay.
Overall, there is potential, but some improvements are necessary to make the experience truly enjoyable.