Bryce and Julie
Google
BLUF: Exceeds expectations across categories - Personalization, Level of Luxury, Privacy, Inclusiveness, Communication, Education, Safety (for the entire family), Location/Accommodations, and Staff expertise. Financial commitment, but well worth it if capable.
Over the past year, we did hours of research across the US, as well as internationally, as we explored options to promote postpartum health and wellness, post-delivery. While postpartum care and attention is burgeoning as a focal point in developed countries, many companies are struggling to define their target market and business model. While others are focused on balancing commercial viability, consistency at scale across locations, serving the mid-market, and service levels using contractors - Ahma seems to be the only one to have truly figured that out.
Esther and Christina have anchored this partner-inclusive experience solidly into the upper echelon of the luxury category. They have seamlessly integrated the Waldorf Astoria experience into their own - so that both business models flywheel each others' strengths and core competencies; the Waldorf and Ahma immerse you as one entity, making everything convenient.
Many destination experiences begin upon check-in and end upon check-out. Ahma's experience begins well before, and doesn't end upon your departure - something we really appreciate(d). We had already been using apps to track our newborn's activities (feeding, etc), and Ahma was happy to integrate their own app system with our existing data to create continuity. Additionally, they were proactive at reviewing our existing Doulas' notes/tips/schedules to ensure further continuity during our stay.
Overall, across the categories mentioned previously, we were extremely happy with our experience (8 nights) - in fact, we will be returning in the near future - a testament to our experience and trust in the Founders and team.
Recommendations and Tips:
- Reach out early and contact the team, as this is a small and intimate experience. We imagine there will be lengthy waiting lists soon, if not already.
- Don't hesitate to prompt the team with your specific needs (dietary/other preferences).
- Consider bringing your partner - we both felt educated and supported throughout our stay.
- Don't feel guilty about oversleeping, and being pampered. Your little one is in expert hands and that's why you're there.
Stealing from Michelin's 3-star definition: "Worth a Special Journey" - this place is a destination post-delivery.