Aimé Leon Dore

I’m glad I decided to give the waitlist a try, which was only about 15 minutes when I was there on a Monday afternoon. It was on my list because the interior design is stunning with a lot of dark wood, brass, and considered lighting on the moody side. I was pleasantly surprised with the products inside: well tailored and shaped clothing, some nice jewelry, accessories, and related products. This might become a standard “to visit” each time I visit the city. The customer service was OK—I can see how some people may run into issues and we were quoted $250 for an earring, but then once we got up to the counter to pay it was $750...we checked the website later and the price WAS $250, which led to some annoyance and frustration, especially since we were visiting the city and it isn't easy to return. For what it's worth my cashier was particularly friendly and thoughtful.

Cool store and loved the interior design of the place. Wood tones and modern which contrasts their streetwear aesthetic. Had to wait 45 minutes on a weekday evening to get in despite there not being a physical line outside the door. They got us to leave a phone number and will text you when it’s your turn. The staff were kind of aloof. Other than that, nice experience.

As a household who owns multiple pieces the online experience is far better than in store. You browse, order and items get delivered. Consistently having to wait an 1+, most recently 2.5 hours, is not worth the wait. For my last visit, I wanted to pop in and buy a gift. I typically know what I want, and if allowed to pop in, it would be an easy grab and go, but never the case. The wait, the lack of attention and service in store is not worth the visit. Save yourself a trip and if choosing to support the brand do so online.

Soooo much attitude…without no reason! I went to check if there is a waiting list and I saw 2 girl knowing the door and getting in, so I knocked the door. A lady that was passing by told me they open at 11 , at the same time a guy comes outs and he is “ the door is locked , I mean I would assume…” without even looking at me…he was looking down…! Nice brand , I have been there few time but for Christ sake who do you think you are? I know how you guys started! Either teach your stuff how to behave properly and polite or choose more carefully who do you hire…

They faking exclusivity. Why there is maximum capacity when there is 10 peoples inside ??? Rlly bad experience, they will make you wait 2 hours when the shop is empty just to fake it. The brand lost credibility

I challenge anyone to find a worse shopping experience in all of NYC. The people, the organization, the type of people “shopping”, the selection, the process… everything needs dramatic improvement. Can’t believe this used to be a NY brand, feels completely different nowadays. I strongly would NOT recommend

Been supporting the brand since their beginnings and it’s sad to see that they became just another “hypebeast” location. Exuberant wait times of 2.5 hrs don’t make it feel like “luxury” experience. I shop at luxury brands and have an SA who gets me in faster than Aime. Like everyone else said, save your time and buy online if you like the brand. Also customer service is lacking once you get inside, no one helps you.

Great store with cool vibes and super helpful staff. I love this brand and its unique style. The store has an awesome aesthetic and a great atmosphere. It can get a bit busy at times, so be prepared to queue—but it’s definitely worth a visit