aimer feel Harajuku

Brought my sister and mother to this store since we all needed a bra refresh, and they had sizes to fit all of us! The sales associates were very kind and helpful, and the designs were extremely cute and comfortable. They had a range of wired, wireless, padded, less padded, and sleeping bras as well. The service was absolutely amazing. They checked the fitting of every bra, and even though we were there until after closing, they remained patient and helpful without rushing us. Would definitely recommend to anyone looking to get cute, comfortable bras without breaking the bank. Side note: My experience was definitely boosted by the fact that I spoke Japanese, but there was an extremely friendly and helpful sales clerk who speaks very good English! Would recommend coming here later in the day to avoid the large crowds of Takeshita-dori :)

Such great service! I have been needing to buy new bras and dreading the process. I was just browsing the super cute designs when I was approached and offered a measure, I have needed to do this, and was promptly provided with the design I was eyeing off in my size. It felt and looked amazing, I found a few other designs I liked, tried on and left with 3 new super cute underwear sets. I am so comfortable today in one of my new bras too. Highly recommend and they have a lovely range of bras to fit larger chest sizes. Thanks for such a wonderful shopping experience.

I went to try on a two-piece pajama at the store. The shop assistant initially said it was fine to try it on, so I headed to the changing room. However, she seemed unhappy, took the pajama back, and asked me to wait. She then handed me a paper bag and told me I could try it on now. I wasn’t sure what the bag was for at first, but later I found out it was meant to cover my face to avoid makeup stains on the clothing. When I started trying on the pajama, it took me some time to remove my clothes and put on the two pieces. However, as soon as I had only the first piece on, the shop assistant quickly asked if the size was okay. It felt rushed and a bit pushy. I understand she may be efficient, but the whole experience left me feeling like I was being hurried, and it wasn’t a good customer service experience. Harajuku is a very touristy area. If you can't train your staff properly, at least consider providing translation cards for your staff to show customers, so they understand what is expected during the clothing trying process.

I go here every time I come to harajuku since they have the best deal for cozy pjs. I've bought a pompompurin set and koromi set and they the warmest pjs ever. Staff are always friendly and willing to help.

I tried on a bra and asked for a size check and employee was extremely helpful in making sure the bra fit right and I was comfortable.

Very helpful sales associate who help me find my size. Happy with my experience :)

Such a bad treatment of customers… should have better employees.

Helpful female staffs.

Really cute store with lots of bras and underwear in different styles and sizes. They also give discounts if you buy multiple sets. The staff are friendly ! They also give tourists tax free benefits if you show your passport and spend over 5500 yen.