AIRE Ancient Baths Chicago

Magical! Baths are the best I’ve ever been to… I’d skip the massage and just enjoy the baths next time. Felt rushed for the amount of time we had. I do wish they had a retail area to purchase products. Loved the juice at the end.

This sexy atmosphere makes it a dream getaway even if you don’t swim. There are several pools no deeper than 2 - 3 feet deep, along with 2 steam room (Lavender & Eucalyptus- with an in ground ice cold plunge), 4 cold plunge pools. Aire was on my bucket list and I’m happy I indulged during my sabbatical for this was a treat. My 45-minute massage was not as good as I wanted. The therapy room was cold & the masseuse had to use a space heater to provide a bit of warmth to it. She warmed the bed to help out. I could tell she was a newer therapist because she lacked in many skills but made up for it in the pressure she used. The therapy room was directly below an office or walkway because the entire time folks were walking over head which drowned out the peaceful spa music she played. After my massage, the therapist gave me a wonderful treat of placing (given to me by the locker room attendant) warmed up swim socks and warmed my swimsuit for me to place back on after treatment! LOVELY❣️ And that was my massage (you have to pre-pay for gratuity). I’m not impressed what so ever. I could have gone to an Asian massage parkour for a better service and quiet. Which puts me to sleep and fully relaxes my muscles. So let me tell you about the place! It’s located in an alley (I arrived at 7pm for my 8pm appointment). My 9pm had to be rescheduled due to maintenance occuring that night. Candles usually line the entrance (but the valet attendants didn’t light them in the gigantic oversized outdoor candle holders). The door attendant just looked at me (from indoors) and let me open the door myself. Candles and a huge mirror welcome you inside to greet you with a wall full of candles flickering, the sound of water and a hostess who’ll get you registered and hand you rubber bracelets (massage and/or pool use). Once your name is called you will then be sent to the locker room attendant, who’ll greet you, get your name again, give you a tour and assist you (tips are welcome). After you put on your swimsuit (I wore mine) you go down the staircase and are greeted by the pool host, (3rd time asked for your name) who’ll then give you a tour of the pools: 1. Salt water float pool 2. Swim in/out pool with outdoor waterfall 3. Alcove pool with 3 areas for romance 4. Massage Jet pool 5. Tepid pool 6. Cauldron pool (I believe there are 8 pools??) A tall pillar of white Salt is provided for a scrub at at the public shower area for extra you (grab handfuls and scrub away). There is aloe Vera salt for an extra fee. The evening I was there many couples were in attendance and a few singles. In the locker room you are provided: Mouthwash, a take home hair brush, Tre’ssame products for curly or straight hair. In the shower your provided L'Occitane items, nail files, towels, hair caps, hair bands, wash cloth. hair dryer, etc. The attendant offered to fry our swimsuits and placed them in bags for convenience. Upon leaving, you are asked again your name and for your last wristband. That’s all. I’d go back just for the swim in-out pool atmosphere. No massage.

I booked a 90-minute couples massage in early April and scheduled it for late May. During the booking, their website indicated that they were undergoing renovations and would reopen on May 31. I ensured that my appointment aligned with their timeline and planned an entire trip to Chicago specifically for this experience. However, two days before my scheduled appointment, I received an email informing me that my appointment had to be canceled due to extended remodeling needs. This was incredibly disappointing, especially since I was traveling from out of town for this experience. I did not receive a phone call or any additional information beyond the notice that my appointment would need to be rescheduled. When I called to request a refund, I was informed that they typically do not offer refunds, opting instead for a voucher valid for one year. I expressed that this was unacceptable, given the short notice of the cancellation was on their end. The initial staff member I spoke with said she would need to discuss this with her manager and would call me back, but I never received that call. I ended up calling again the next day to explain the situation, and finally got my refund approved. I understand that remodeling can be challenging and delays may occur; however, receiving only two days' notice is completely unacceptable. If I had been given proper notification, I would have been able to cancel my hotel reservation, which required one week's notice for cancellation. Although I did not experience the spa, I found the communication to be quite disappointing.

Extremely Disappointing Experience – Not Worth the Hype or the Price I had high expectations for Aire based on its reputation, but unfortunately, the experience fell far short and left me deeply disappointed. This establishment is extremely overpriced for what it offers. The facilities are overcrowded and feel rushed, and the overall atmosphere is far from relaxing. One of the most frustrating aspects is the strict two-hour time limit—which includes your treatment. That means if you book a 60-minute massage, you’re left with very little time to actually enjoy the baths. It felt more like being shuffled through a tourist attraction than indulging in a premium spa experience. To make matters worse, the staff was dismissive and unaccommodating. Rather than feeling welcomed, I felt like an inconvenience. There’s a noticeable lack of hospitality and warmth that you would expect from any high-end spa. While the massage itself was decent, it was not enough to redeem the overall experience. For the price point, I expected a serene, luxurious environment, not a rushed and poorly managed operation. I strongly recommend looking elsewhere—preferably a hotel spa where the environment is more professional, the service more attentive, and your time and money are actually valued.

What an outstanding experience. AIRE offers something so unique, albeit at quite a hefty price, but the quality you get for it is undeniably high. My wife and I used a couples package gift, which included a massage. While the massage itself was okay, it was really the baths that shined here. There are a variety of hot baths at different temperatures, smaller cold plunges, and a salt pool at the end where you can float in. There is also a place you can do a salt exfoliation, leaving your skin soft and supple. The staff is very professional and explained things nicely. We walked out of AIRE incredibly relaxed after our morning there, ate a delicious brunch in the city, and napped for the rest of the afternoon. What a perfect little day!

I flew to Chicago on Tuesday for day trip. Aire was recommended by a family member, so that was our first stop. Let me tell you, this place is AMAZING! All of the staff were very friendly and helpful. It was the most relaxing experience I have ever had. I will definitely be back and I have already recommended this place to many friends and family.

It was an unforgettable experience, truly perfect for any special evening or occasion. The thoughtful touch made it the ideal gift. I couldn’t have asked for a more memorable and meaningful experience!

The steam rooms aren’t very warm. Other guests kept leaving the doors open which I’m sure doesn’t help. I’ve had four massages here with four different masseuses and they’ve all been pretty low on my list of massage experiences. Ambience is pretty relaxing and luxurious but massages themselves aren’t very good. Will skip them going forward. The baths are nice. There’s mold between the glass and the hinges in the showers in the locker room. Staff are a bit unwelcoming. I do like it here overall but for the price I’d expect a nicer experience.

Every time I come here I leave feeling AMAZING. But especially this time! I received a 90 minute massage and enjoyed 90 minutes of baths and my masseuse Jamie was absolutely AMAZING! She used a nice firm pressure the entire time and hit every muscle group perfectly. I am a weightlifter and she made my body melt on the table. 10/10!!! The rest of the staff is always friendly and helpful. I didn't get the locker room ladies name but she took care of me so well and is very considerate. They also have everything you need to shower & get ready before you leave. I used the Dyson hair dryer & it made me want to purchase one now!

I came to AIRE expecting a relaxing birthday experience. Instead, I was deeply disturbed by religious music played during my massage, including a Hindu funeral chant that triggered personal grief. When I politely asked for the music to be changed or lowered, I was told it wasn't possible and the medicore masseuse (think skills of a Chinese massage spa) weirdly and awkwardly put a towel over my ears and squeezed it which didn't help. Religious music, especially when not understood or curated with cultural sensitivity, has no place in a spa. I've never encountered this at high-end spas like Mandarin Oriental or Bathhouse in NYC. AIRE's refusal to respond compassionately in the moment and a month, despite multiple attempts, made the experience feel careless and alienating. This is not what I expect from a luxury wellness space. And it's cultural appropriation / offensive and the lack of response is appalling.

Extremely Disappointing Experience - Not Worth the Hype or the Price I had high expectations for Aire based on its reputation, but unfortunately, the experience fell far short and left me deeply disappointed. This establishment is extremely overpriced for what it offers. The facilities are overcrowded and feel rushed, and the overall atmosphere is far from relaxing. One of the most frustrating aspects is the strict two-hour time limit--which includes your treatment. That means if you book a 60-minute massage, you're left with very little time to actually enjoy the baths. It felt more like being shuffled through a tourist attraction than indulging in a premium spa experience. To make matters worse, the staff was dismissive and unaccommodating. Rather than feeling welcomed, I felt like an inconvenience. There's a noticeable lack of hospitality and warmth that you would expect from any high-end spa. While the massage itself was decent, it was not enough to redeem the overall experience. For the price point, I expected a serene, luxurious environment, not a rushed and poorly managed operation. I strongly recommend looking elsewhere--preferably a hotel spa where the environment is more professional, the service more attentive, and your time and money are actually valued.

Expected much much more for the price point. It was rushed and impersonal. We came to celebrate a family member, and there was no acknowledgement by the staff about a special occasion. The staff are attached to iPads, and barely make eye contact with guests. When given the initial tour of the space, the staff member was clearly just reciting a script and was bored with saying the same thing again. As it was our first time, we felt overwhelmed with the space and yet the staff seemed annoyed with our questions. I am no stranger to spas, and I am also relatively easy going. This was not it.

Hands down one of the best spa experiences I've had. The Himalayan salt float bath was wonderful. I also had an 80 minute massage that was awesome. I love the ambiance and all of the staff were extremely nice. Professional and attentive. I will most definitely return on my next visit to Chicago.

I was gifted a summer essential experience for my 27th birthday and I must say I was very impressed by the overall experience. The package includes a 30 minute massage, a juice and 120 minutes in the baths. This package can only be booked during the week The ambience was very tranquil yet, classy and soothing. The waiting area was beautifully decorated with candle lights everywhere. I enjoyed being greeted by someone new at every point being that it was my first time. Tierra and Phoenix in the women's locker room had great personalities, very informative, and readily available to make my experience stress free. Charisma whom gave me the tour of the different baths was so sweet and knowledgeable. Any questions I had she did not get frustrated when having to reiterate information. The massage I received from Zachary knocked out every little kink I felt. I'm sure at one point I fell asleep because I vaguely remember my massage. The amount of pressure applied was PERFECT. I hate that I didn't take any pictures because it was my birthday and I just wanted to live in the moment. I enjoyed not having the stress of bringing additional hygiene products being that EVERYTHING was at my disposal. Showers: Stocked with body wash, shampoo and conditioner Lockers: robes, dry towels, foot towels, and aerobic socks to protect feet while in baths area Locker room: Towel dryer and bags for swimsuits Complimentary tea and water stations The pressed juice was AMAZING. There's so much I could say to sell this place but YOU HAVE TO TRY IT FOR YOURSELF !

This one was a bit of a bucket list item for us when we went to Chicago this year. The online booking process was great and easy to follow. Our check in process was smooth and our hosts were very informative. Our massage therapists were excellent and the warmers for your water socks and suits were a great addition. We never felt rushed, and the chimes to let us know the hour were not intrusive at all. The locker room attendant was super helpful with spinning our suits out and getting us anything we might need. The amenities were too notch. I would highly recommend AIRE ancient baths to anyone looking for a next level experience.

I went to Aire for my birthday and it was the perfect experience gift from a significant other! It's such a nice, relaxing time and great way to spend some quality time together while exploring the different baths. The service inside the locker rooms is great. My favorite was the Dead Sea salt bath because you can just float around and it's such a cool experience. The warm temperature baths made this the best activity for a cold winter day in Chicago. The entire thing feels so luxurious - It's a pricey experience but worth trying once!

I had a pretty good experience here. It was my first time and they made it feel very welcoming. Tip: Get there atleast 15 mins early. It takes time with going to locker room and changing and then you can do the tour with them or wing it. I skipped the tour and was able to navigate on my own... The locker room, the lockers have locks so it was nice to know everything is safe. There's an attendant that guides you through. You'll also have to put your phone away too, more on the later. When you're done changing, you walk down stairs and can enjoy the many baths. They have varying temperatures and you can do a cold plunge then hop back in the warm water to shock the senses. Just be sure that you get up slowly as you're moving between pools because I did get light headed, I think I got up too fast or was dehydrated. You hand your robes at different hooks on the many poles or walls, so important that you don't keep anything of value in the pockets because they all look the same. I liked the floating pool the most with the salinity replicating the Mediterranean Sea. The salt burned my eyes at first so be careful. Also be careful that you don't accidentally swallow the water bc it burned my throat. It was super salty. The interior is beautiful and everything you expected. Locker room attendant is nice and spun my swimsuit dry. I forgot to bring cash, but I did give whatever I had. The showers were nice and clean, I think it was needed especially after floating in the salt pool. What I DIDN'T Like: I didn't like that you couldn't bring your phone. While I can appreciate the purpose of a distraction free relaxing moment also privacy of other guests. It would have been nice to have a picture to share memories and show your friends the environment you relaxed in. -It seemed like the locker room attendant was there to enforce this. Other than that, I would come back again, I think it was worth it.

I have been wanting to visit AIRE for a while now, booked the night fall baths with my sister. The baths are located in an old factory building, candlelit and very aesthetically pleasing. Lisa was very professional and friendly. Enjoyed the baths and the space was huge. Expensive and hard to fully relax due to the time constraints. My biggest criticism and area that needs work would be the locker rooms. For such a high price point, I would have expected a much better locker room space, they were dirty, cramped, and the showers did not work very well or keep warm. I appreciated the L'Occitane products in the showers, however the locker room experience gave a bad first impression and was also frustrating upon leaving. Overall, a unique experience and a one of a kind space worth checking out.

Such an amazing concept. I visit Aire every time I come to Chicago. The staff is friendly and welcoming from the valet to the locker rooms. The massages are great and nothing better than following up with a good soak. I highly recommend Aire for a relaxing experience.

This has been the 2nd location I've visited and was much better than the other. Dropped in on a weekday and was concerned about timing due to traffic but the staff accommodated us. Excellent service across the board...everyone from the host to attendants and massage therapists.

I'm a bit torn because I've now been to Aire 3 times. Twice for just baths and once for baths and massages. This review reflects the incredibly high price for Aire and its relative value. If it were half the price, this would easily be a 5 star review. But instead the experience costs over $110 per hour per person at a minimum, and quite frankly I don't think it is worth it. The first time feels kind of magical and exclusive, because you may have not been anywhere like this before. And the whole quiet candlelight vibe feels exclusive and frankly, expensive. You feel like a million bucks because you just spent a million bucks to be there. But the following two times I went, whether it be because they have been open for longer and standards have been slipping, or simply because the novelty has worn off, were incredibly disappointing. When I went for massages, we spent over $600 for two of us for a 120 minute total experience. They cut the bath time in with your changing time when you get a massage, so you can expect to only really enjoy about 60 minutes of the baths if you get an additional service. And honestly, I have had much better massages elsewhere for much less money. At this price, I'd really expect the massages to be top tier but they were truly "meh". You're really paying for the atmosphere. And because the walls are fairly thin, depending on the crowd of the baths when you're there (this is a popular spot for bachelorette parties and they seem to book it pretty crowded), the experience can be punctuated by a lot of noise. On our last experience, we went at 7 pm on a Sunday, and it has really turned me off to the whole experience. We just did the baths, and every single bath was dirty. In the corners there were clumps of hair and debris roiling in the jets. It was disgusting. When I took a shower afterwards, the walls were streaked with soap stains, hair stuck to the walls, and globs of shampoo and soap all over the place. It was all of the stalls, not just one. In addition, I can't believe they don't require people to shower before getting in the baths. It's not even a suggestion. Between our 2nd and 3rd visits, I went to Iceland where there is a huge bath culture and they require you to shower naked and scrub all your nasty bits before you get in the pools. Not here, and I have never seen anyone aside from myself shower before getting in the pools which end up quite crowded. It's honestly gross and I can't believe they don't require this. Finally, I HATE their gratuity system. The default tip is 18% on your entire total, regardless of if you're just going into the baths or getting extra services. It is unclear who gets these tips, and if you tip 18% for just baths that is almost $40 per person...again for what? There is a locker room attendant who shows you how to unlock your locker but then every time I've been there they do nothing else but stare at their clipboard or phone. They have been fairly uninterested or downright rude all times I've been so I was pretty pissed that I tipped the first visit. I determined we'd only tip for the last baths AFTER the visit and I'm glad we didn't prepay almost $80 in tip for a dirty locker room and grumpy attendant. It costs $2 per minute to be there, the least they could do is pay their staff enough to care. Also, there were 3 people working the check in at the baths when we last went, the ones at the stairs down from the baths after you're done in the locker room. While they told us they have a "whisper policy" when we checked in, they certainly weren't adhering to it and were extremely loud laughing and talking which really ruined the vibe. They were very friendly though. Overall these things added up to mean I am fairly disillusioned with this place and won't be back. It's just not worth it for the crowds, dirty baths, and the tipping thing just grinds my gears. Not at all worth it for the price!

My husband and I visited AIRE 2 months ago and I haven't stopped thinking about this place. We were visiting Chicago and it was the highlight of our trip for both of us. We left here feeling 10 years younger and like a million bucks. The service is very attentive and professional. The ladies who work in the locker room work hard and are very helpful. I like how you can spend some time in the baths before your massage. I also like how you aren't given a specific time for the massage, but they come find you so you don't have to constantly be looking at the time. My masseuse was Marie and she was amazing! Very professional and knowledgeable. She has a calm demeanor from the get go which helps you relax. This was one of the best massages I've ever had! For the bath area, the amount of people is limited and it never felt crowded. There's some nooks and crannies in the baths and many times my husband and I had our own little private area. We had fun checking out all the varieties of tubs and saunas available. We accidentally went over our time because we were confused about the bell chimes. When we realized we were there later (we had a dinner reservation to get to) I asked the staff the time and she told me and her response was "it's time to start thinking about finishing up". I thought that was very professional and kept with the pace of relaxation and not abruptly ending our time. I wish we had something like this where we live. We talk about visiting Chicago again just for this place. It's definitely worth every penny!

An amazing experience that left us feeling relaxed and wanting to come back on a monthly basis. The location has several different pools at different temperatures, salinity, and currents. While expensive, if you are able to afford a visit I would highly recommend it. When we visited I would say there were probably 20-30 other people within the space but the company does a good job at ensuring it doesn't feel crowded. When we first entered the "bath" section we were shown and explained to each pool. Depending on what package you choose there is an option for a massage which was nice, but I would argue isn't necessary.

I've always heard so much about Aire and when my job had a work event in Chicago, I just knew I had to go. Closer to time sometimes more appointments become available. I opted in for the new Orange experience. 35 min massage and facial. I had a 8am appointment and arrived right at 8. I don't know how it works because if I would have shown up earlier they wouldn't have been open?? So that's a little unclear for the first appointment of the day to enjoy the baths. I felt like I may have not had enough time so I moved around a bit quickly. I'm a hot bath girl, so they could have gone higher on the temps for me. The lavender steam room--top notch. I ended my time there. Massage great. The doors are just beaded and it's really dark so who knows what is even happening lol but just gotta live in the moment I guess. Overall 5 out of 5 and would love to try them all over the world.

I HIGHLY recommend this place. Now disclaimer... I did not pay for this, it was a gift. Experiences can be different when you spend your own hard earned money on it, but MINE WAS AMAZING! You walk in and are just immediately greeted by calm. They make sure you're comfortable and get/give you whatever you need. You get in your swimsuit and you spend your time in the OASIS. Just GORGEOUS & UNFORGETTABLE. That massage was needed and wish it was longer haha I HAVE to go again! Next time with my boyfriend

AIRE Ancient Baths in Chicago provided an unforgettable weekend experience! My partner and I spent the day here enjoying the Red Wine Bath experience as well as the circuit. The ambiance is simply stunning. The attention to detail, from the tranquil atmosphere to the elegant design, made it feel like a true escape. The moody lighting, the tranquil music, and the grandeur of the space itself all set the tone for a truly relaxing feel. I especially loved the indoor/outdoor bath - being in a warm bath while looking up at the sky with a waterfall in the background was truly amazing. Everything was perfectly relaxing and rejuvenating.

Honestly found this place to be a "mid" experience. Beautiful set up, but felt like overall the experience and relaxation fell short for the cost.

It's got a cool vibe, but there are some things that make this a one and done visit for me. They need to stagger more of the arrivals because it was chaos when 20 of us tried to check in and then again when we were all trying to change in the locker room (while the last shift of people were trying to change to leave). I also sincerely detest the wet socks slippers they make you wear. Stepping into puddles of wet water on the floor and then filling up with big pockets of water in the pools was really gross feeling. The dry saunas were scented, but we didn't think they smelled like anything we had been told. They also weren't very hot. Our massage was fine. Not great, but fine. All the staff was nice, but given the cost of the visit, we will pass on coming again. Try King Spa for a much cheaper soaking and spa day experience.

From customer service to the experience of all the pools after we there was amazing...... the couches there need to be updated badly . They're dirty , also they sit way to low to the ground and very uncomfortable after such they great relaxing experience.

I was gifted this experience for my birthday and it was just what I needed to decompress from everything going on in the world. This was my very first time going to something like this and wow was it an interesting experience. I really enjoyed the indoor/outdoor bath especially with the coldness of the February air. I enjoyed going from the warm baths and sauna to the cold plunges. However I think it would step it up a notch to make the transition from cold to hot a little more smooth. Loved the floating salt bath as well. I also like that they had a hair station in the locker room. Everything was great, 3 stars because customer service was terrible. The only decent employee was the locker room attendant. Also, I was excited to try the pressed juices but I was not shown where they were at. Valet was convenient however the car wasn't ready when we were done and Paul had to wait in the cold for the car to arrive. I also got chased down by the front desk lady upon exit because she thought I didn't pay or checkout. I feel like the staff should be more kind, accommodating, and communicative amongst each other so people can actually enjoy their experience without any awkward mishaps. As mentioned this was a very unique experience and I would love to come back, but my partner hated it because the staff ruined it for him. I just hope the staff is more respectful the next time.

I'm not gonna lie, it took a lot for me to spend the money but when I say this was SO WORTH IT. I have never felt so relaxed and calm. The massage was the best one I've ever received and I only did the 45 minute one. They work so hard to preserve a relaxing and quiet environment. I got there at 8 and didn't expect to spend so much time bouncing around the different saunas, steam rooms and pools. I truly believed I would only need an hour tops....i found myself spending way longer and don't think I ended up leaving until 1130! And to be honest I would've stayed longer but it started to get a little more busy by 1030. The different pools fit different needs. My only issue was with some of the couples who were guests. Some of them treated it like their own personal honeymoon so certain times it definitely was awkward. But overall, I can't wait to come back here again! If I could have a monthly membership I would do it in a heartbeat.

I purchased gift certificates for two of my children and their spouses. One couple used them and had one of them had a terrible massage experience and spoke up during the massage to let the person know that the pressure was too much. No adjustment was made, she could not wait for it to be over. The other couple did not use their certificate and now they claim they have no record of it. I have called 6 times and asked to speak to management in Chicago. In spite of my requests (and assurance that they would escalate) I have heard from no one. I will now dispute on my credit card since they obviously took my money and don't care.

It's amazing with amazing services especially the massages. The ice baths are revitalizing and refreshing.

A thoroughly amazing space of serenity. From the moment you walk in, a sense of calm surrounds you. The baths were such a lovely experience and while the massage wasn't the best I've ever had, it contributed to the overall relaxing experience. I'd love to try the other locations of the AIRE Ancient Baths!

I came here solo for a little self care day before going back to work after the holidays! There's multiple pools but my favorites were the lavender essential oil sauna room and a dead sea flotarium pool where there's enough sea salt that you can just float on your back. The vibes were so nice like all the brick walls, ancient vases and candles just had me feeling like a lil greek goddess vibing in the water relaxing experiences are one of my fav things to do so I ate it up. Love the architecture of this place. I also got a massage and it was in a dark quiet room on the same floors of the pools.

I have tried at least 5 times since April to get someone to return my call. The place itself is great, however the gift I purchased for someone turned out to be a bust. I spent $1600 for my adult children to have an great experience. One of them had a terrible massage and was in extreme pain and discomfort the next day. Told the masseuse that the pressure was too much and asked for less pressure. NO adjustment was made. Staff was made aware and said they would have a member of management make contact. No reply. So I called and called........Still no reply.

My husband and I walked in without knowing what to expect ...it was one of the most romantic and relaxing experiences we have had in a very long time. Thanks to my dear friend for pampering us with the amazing gift. Loved every minute of the experience from the salt water floating pool , cold pool and hot pool, lavender infused sauna and to end with the therapeutic massage was the best thing. I will surely comeback again with my husband. 2 hours of undivided attention, priceless!!!

Very beautiful concept. I did a silent review of this spot. But I went here for my birthday and yeah it could've been better. I got the Ultimate bath experience for 90min. They got me out in less than 60, not sure why. But I paid for 90. The people working in the front aren't very friendly, even after coming in friendly and asking how they were doing. but the ones in the lower level where the experience is, were very approachable. I don't know if it's just cause a lot of entitled people come in here, but it still felt like a sour impression. The locker area had showers and lockers for your stuff. Theres a pretty tight space of people who don't even say excuse me lol to get past you. Must be a Chicago thing? Note: You can't take anything inside, especially phones for privacy and not to take from the experience. It does get a bit crowded after a while after cycles timing, but all in all you can find your liking in thermal heating, saunas, jets or plunge pools. They gave me a complimentary face mask and body scrub. You can use in house or take to go. Keep in mind it's meditative, so any chatty folks this might not be your thing. I enjoyed the quiet personally. I enjoyed myself for the purpose of my visit. But If i come back I hope it would just be a better experience of the staff for any of the baths or massaging experience itself. I didn't feel the most welcomed or that I got my moneys worth. Unfortunately it was a reason why I didn't add gratuity on my way out.

Incredible! It was beautiful! I would recommend getting there half an hour early to check in and be able to change in time. You want to be able to get the full experience, I did feel a bit rushed but that was my own fault for getting there right at the appointment time. They provide robes and slippers. Wet bags and spin your swimsuit out for you. Bring a hair tie. There are multiple steam rooms, cold, warm and hot tubs. Overall, it was an amazing time and I can't wait to go back.

Had a booking here planned months in advance to have them send a email less than a week before our booking to let us know they are under construction. Horrible customer service no call or nothing and to "comp" us they said they will give us a sugar scrub.... Horrible customer service. Still waiting on a call back that I never received. Very disappointing!

I like the facilities overall. The robe and socks are not very plush as I have come to expect in a premium spa experience. You wear slippers throughout your experience (in the baths themselves) and remove them for massage. It's very loud in this facility due to lots of moving water, massive waterfalls, background music and high ceilings. There is a great selection of pools all in varying temperatures. The cold plunge pools are colder than I have experienced at other places. I only lasted about a minute at a time in those. There is lots of space. It never feels crowded. I think it's a unique and interesting experience that most people will be thrilled with. There is no relaxation room to just chill and lounge. I used vallet parking which was very convenient.

my friend and i got a bit lost trying to find the entrance to the spa tbh but upon entrance, we were greeted by staff and the waiting room was very quiet. we were guided to the changing/locker room and instructed on how to operate locker, where to go next, etc. which we found extremely helpful as first-timers. be careful going up and down the stairs because they can be slippery! the woman at the check-in downstairs by the floating pool was kind and made sure to give us a quick tour of the pools and their ranging temperatures/benefits. there weren't a lot of people when we went and everyone respected each other's space which is a big plus since we were hoping for the utmost serene experience. i loved the heated lying space and hot pool the most! i personally got the "orange garden" experience which included a scalp massage & face mask amongst other things. when we were called up for our massage session, i was very surprised to find that my massage therapist was male, and although i didn't request any changes (idk if that's proper to do so tbh), i do wish there were an option to request a certain gender just to ensure 100% guest comfort. he did a good job and i enjoyed the session but i do wish the scalp massage was better since it was quite short and i've definitely received better scalp massages elsewhere. also for the price tag of $290 prior to gratuity/fees, i would've expected a more wow!! massage (and to actually receive the drink they offer as stated but i forgot to bring up so my own bad for that) the staff in the locker room also dried and packed up our swimsuits for us afterward and showed us to their extra amenities table which included hair dryers! overall, it was a good experience and definitely a place i don't regret going to during my visit to chicago. i would recommend to those who have a little extra $$$ to spend and want to get themselves a calming, luxurious experience.

I am in love with this place..Their baths are so amazing and their eucalyptus sauna room is amazing. The setting is so perfect all around with the candles all around the place and it's kind of datk in there. I definitely want to go back. They are expensive so be prepared to spend money. They also offer massages too which was so amazing. I definitely want to go back and treat myself again. I also found about this place on tik tok too as well. Oh also all you need to bring is a bathing suit and they provide everything else. There is a changing room too for women and one for men..They also have a spin dry for your wet bathing suit when you are done and they also have showers.

What in the world??? This place was so crowded and FILTHY. Completely not relaxing due to the amount of people here. I wrote to them letting them know dirty the place was and 2 weeks later and I still haven't heard anything. I don't understand how they're aren't a barrage of complaints. King spa is cleaner than this place. They have some nerve charging these prices for a filthy place like this.

I came here last summer for a self care day and I was soooo impressed with everything. The waiting area is quiet and with relaxing music. Before you walk in, they give you a rubber wristband, then you're guided to the changing room which is everything you need after you shower. The bathhouse has multiple pool/sauna area I wish we had more time because it's a timed visit. I loved the steam room that has the eucalyptus essential oil, it made me feel so relaxed. It is a bit pricy otherwise I'd come more often.

A must if visiting the area! Excellent massage techniques and amenities that are unmatched. I could stay here for hours on end.

I had been wanting to visit AIRE Ancient Baths for a while and luckily there was a reservation available during my most recent trip to Chicago. Valet parking is available for those who drive here. I arrived about a half hour early. Upon arrival I checked in and got two wrist bands - one for my massage and one for the baths. The wrist bands were different widths and different colors to help the employees identify the services I was getting. I then waited in the lobby for someone to take me back to the changing rooms. The lobby has a very industrial, Restoration Hardware vibe with big oversized brown leather and cream tweed couches. Lots of people arrived around the same time so I suggest getting there a bit earlier than you are asked so you don't have to wait too long. Once I was taken back to the changing rooms, I was given a quick tour and a locker. The standard size robe is not very big and I asked for another one. It took them a while to locate one and once received, there was a large stain on it. I promptly gave it back and got another one. I appreciated their kindness in locating me another robe not only once but twice; however, I just couldn't get over the fact that it took them so long to find a larger robe when over half of the people in the baths would need them. On the flip side, no need to be body conscious here. Everyone is welcome. I then was taken down to the baths and given a tour before getting into the baths. Pro tip: Don't leave anything in your robe. All the robes look like so if you forget where you put yours you might just accidentally end up taking someone else's. Plus, you don't need your phone or anything else in the baths. Just be in the moment. There are multiple different pools here with different temperatures. The smallest ones are the coldest ones and made more for a quick plunge than anything else. There is one with jets and also one that is outside that you can reach by swimming under the water or walking through a door to outside. If you like steam rooms there are a couple sprinkled throughout the baths too. I spent about 30 minutes in the baths before I was collected for my massage. The massage was lighter pressure than I was used too, but perhaps just as effective. I then was returned to the baths for another hour. When changing to leave the attendant asked if she could spin my suit, which I gladly appreciated. It was basically dry but still given back to me in a small plastic bag.

My mom gifted me the Holistic Ritual 60' as a birthday gift this year and I absolutely LOVED my experience from start to finish. From the gentleman that welcomes you at the door to the locker room assistant. All staff were very welcoming and contributed to the most relaxing experience of my life. I did NOT want to leave but after a few hours I decided it was time. They have conveniently placed water and hot tea at various baths, warm stone to lay on, salt scrubs to use as you'd like, various steam rooms and baths, and much more that will certainly keep you there for quite some time. The locker room has all the supplies needed for a shower after your experience (including razors!). My massage therapist was amazing and definitely delivered a relaxing massage which also included a hair mask (yay) and ful body scrub. Will definitely be visiting again soon!

From start to finish this was an amazing experience of relaxation and I left completely rejuvenated!

My boyfriend booked us a spa day here for my birthday! Pros: *Such a unique experience. *Absolutely stunning and decorated with candles everywhere. *So many baths to explore. *Friendly staff that answered all our questions in a nice manner. *Nice amenities in our changing rooms. Cons: *Lack of guidance in the locker room- I came in and no staff was in sight so I was walking around until I finally found a staff member. * The massages were very average, I feel like my masseuse spent most of the time rubbing my back rather than massaging me. *I wish they would have done the massages first. It was a hassle to change into my swimsuit, change out, then put it back on.

If you're looking to experience one of the best massages in the Chicagoland area look no further! My boyfriend treated me to an AIRE Ancient Bath massage and spa for Valentine's Day. Unfortunately for my review, but fortunately as a customer there are no cell phones allowed inside. AIRE does however have interior pictures and videos of their establishment available on google. I won't lie, when I first peeped the price packages for AIRE I thought they must be out of their mind. I've never paid that much for a massage. After reading the reviews, experiencing the best massage I've ever had, and actually being immersed in their warm and cold plunges (one even being outdoors), I understand why their prices are differentiated. The staffs energy matches the serenity of this establishment. You are escorted to your locker and given a personal tour of the pools, plunges, and saunas. There is infused water throughout each area and you are offered one complimentary refreshment. The staff explains the benefits of a cold plunge after a warm dip, but I couldn't bring myself to put more than an ankle into the water. Maybe next visit I'll gain the courage to jump in LOL.

So great! Really loved the vibe and customer service! Went for my bday and couldn't have been a better choice

A wonderful relaxing spa! It is a bit pricy but worth it as a treat! Not sure what the parking situation is but they do offer valet parking. Staff was super friendly, walked you through the facility and explained all the different temperatures and features of the pools. Great massage as well! I would love to come back!

I'm a bit torn on the rating here... this place definitely has five star potential, but missed on several points. First, the pools are fantastic - so many options: the salt float was awesome, and I LOVED the outdoor waterfall pounding on my back (just wish it was easier to get in and out from that one). I enjoyed the salt scrub area (though a stool to sit on would be helpful). My massage was fine, but it was really tough to relax because folks were talking loudly near my room. The massage rooms should be further away or better soundproofed. The biggest disappointment for me was the scheduling - you make an appointment but they don't guarantee the order of events. So for my visit, unfortunately the massage was scheduled for right after I arrived (completely out of my control) - I didn't get to experience any of the pools before the massage! :( I would've been so much more relaxed if I had even 10 minutes to soak in a pool before getting my service. Locker room service was also lacking - when I got there, I got a tour and saw another staffer helping ladies after they were done (drying their suits, etc). When I was done with my visit, no one helped me with anything (yet the two staffers had a loud conversation animatedly while I tried to find a plastic bag for my dripping swimsuit). For these prices, the service should really be higher - no one should be scheduled for their massage immediately upon the arrival time, and no one should have to scrounge around to find a bag after you're all done.

If you love peace, Relaxation, and Water then this is the place for you. Upon entering I was greeted by some of the sweetest ladies that checked me in. I was encouraged to have a sip of peppermint tea while I waited for my guide to walk me to the locker room and explain the my experience. The locker room attendant was also amazing. Assigned my locker and showed me where the hair ties were in case I did not want wet hair. After I changed into my bathing suit and the wet shoes I was ready to begin my journey. I started with a salt exfoliation shower; amazing to get rid of dead skin and soften. I then enjoyed each of the baths and even took a few cold plunges. Oh, it was COLD. The benefits for the body certainly outweigh the temperature. There are also two different steam rooms; one is peppermint and one lavender. Both have different benefits for the body. My favorites were the bath of 1000 jets and the pool that was 107 degrees. Great for aches and pains. When my time ended I was able to take an indulgent shower using premium products. When I say they have EVERYTHING you may need, I mean it. BEST DAY EVER! Great way to wrap up the year. A bit of advice when registering online; please take advantage of valet parking and include the tip in your total. Makes for a really smooth exit. I'll be back soon.

Hands down, the priciest self-care activity I've ever tried but 100% worth it. This review is severely delayed but I went back in 2022 and I have never felt more relaxed. The staff are so attentive and friendly. They don't allow you to film in the pools for privacy reasons, but you get access to a variety of pools at different temperatures as well as a salt scrub area of the shower. I could truly spend hours here.

On a whim, I decided to make a reservation as a surprise for my husband for our anniversary. I ended up booking the Love Connection with a 30 minute couples massage. It was AH-MAZING. I had no idea what to expect. When you get there, they give you a robe and slippers. Then they'll give you a quick tour of the facility and tell you about the different saunas and pool temps. You get to go at your own pace and go about at your own leisure. We tried them all (except the cold plunge - wasn't doing that). I really enjoyed the massage (we did the hot stones). The pressure was just right and it was very peaceful and quiet. We left feeling incredibly relaxed. Will definitely be back.