AIRE Ancient Baths New York · Upper East Side

My friend present me gift card. So I can say for some who want massage with some extra ritual(mine was salt scrab) and spend some time in pools and sauna it’s a great place. I don’t like feeling that time is limited after massage because spa it’s for relax and in this place with limits that stuff reminds kept me thinking of it. Clean place and you’ll have everything you’ll need in dressing room after procedure. So I can say it’s mostly fancy massage place with extra rituals then spa. But I had good experience. Thank you

Wow wow. I’m speechless. The spa is beautiful and truly feels like a getaway. We were so relaxed. The jets were great and the other pools were just as nice. Perfect temperature. The cold plunge was perfect. We had massages and all I can say I truly believe it was the best massage I’ve ever received. The massage therapists were truly exceptional and moved with care and precision. Thank you for such a wonderful experience.

AIRE Ancient Baths offers an unforgettable experience. I went with one of my good friends on a Saturday evening. Evening spa experience? YES Please! The service was exceptional, with warm, welcoming staff who made me feel so comfortable the entire time. The massage I had was deeply relaxing, and the entire space is serene and beautifully designed. This was truly a rejuvenating escape in the heart of NYC!

Upon entering the spa the reception area captivated you with the soft music, welcoming ambiance reminiscent of the tribeca location & you’re welcomed by a very generous receptionist. I went yesterday 4/9 and Ayesha at the front desk made the check in process very pleasing. When entering the locker room you are greeted by a delightful locker room attendant that explained everything I needed to know, especially how to put your own code into the locker. Everything was nice and you’re escorted to the bath area. The first bath you’ll see is the flotarium, but this bath is suspended above the others with an almost cinematic 3d effect when viewing the bath from above. I couldn’t get over how beautiful that was. Heading down the stairs you’ll see the hot bath that’s really a great temperature as well as the body temperature baths right across from it which are very beautiful!! The body temperature baths have steps separating one side from the other and it’s just very nice. It is a cold plunge bath right next to the hot bath & a sitting area with hot tea. It’s actually two sitting areas and even the heated marble just as the tribeca location. The steam room is big and spacious, the highlight for me was the Jet bath room omg it’s soooo beautiful and you ah e to go around the corner to get to it. I spent most of my time there. I didn’t get a massage. 10/10 experience I recommend going to check out the new location with intentions on relaxation and taking everything in.

My masseuse wasn’t the best. We had booked a couples massage and my partner’s masseuse asked about problem areas and pressure and he loved his massage. Mine didn’t ask about pressure and I regret wasting my hour there. Sure it was calming but it felt like she was only rubbing the oil into my skin. The bathhouse is nice. I thoroughly enjoyed the different baths there. The salt bath is a must try as you float in the water and hear their ambiance music in the water. Changing rooms were fully stocked with everything you need. Flat iron, blow dryer, qtips, lotion, makeup remover and disposable hair brush. All the attendants were pleasant.

Clean, professional and classy service. Dark ambiance, quiet, no cell phones which is nice. Fully stocked locker rooms. Massage was awesome, staff awesome. I do however think they need some more signage by the pools explaining which is which because it’s easy to forget after the intro.

I came here (alone) in the late morning of an extraordinarily hot day in late June. I booked the 90 minute bath experience with no spa services about a month in advance for $160. This is my first time visiting this AIRE location which had only been open a few months at the time of my visit. I have been to several other AIRE locations around the world, including several visits to the original New York location in TriBeCa. Overall, I thought the experience was great and consistent with the AIRE brand. The staff were all lovely and professional. The locker room was clean, a little cramped, and stacked with great amenities including Dyson hair dryer. The space with the baths was not as impressive as other locations I have visited. It was nice but it felt a little forced. I didn’t like that the FLOTARIUM was on a different floor and they didn’t have the salt scrub. The showers they had in the space were also out of order. My least favorite thing about the space was that it was lit by electronic candles. Having the space lit primarily by natural candles is one of my favorite things about AIRE. The electronic candles felt fake and kind of damped the vibe. I would come back and I would recommend this AIRE Ancient Baths location, but I’d suggest the TriBeCa location over this one on the Upper East Side.

I love so much this place is perfect 😍 I loved this place, it's so relaxing and beautiful. The place is cozy, you feel great, the massages are excellent. The only thing I didn't like was that the staff is very on top of people. It gets a little uncomfortable because you open your eyes when you're relaxing by the pool and one person is watching you and the other is also watching. You feel like you have a bodyguard from the moment you enter. The idea is to feel a little freer.

AIRE Ancient Baths offers an unforgettable experience. I went with one of my good friends on a Saturday evening. Evening spa experience? YES Please! The service was exceptional, with warm, welcoming staff who made me feel so comfortable the entire time. The massage I had was deeply relaxing, and the entire space is serene and beautifully designed. This was truly a rejuvenating escape in the heart of NYC!

Extremely disappointed with our visit to AIRE Ancient Baths. For the $800 price tag on a couples massage, we expected a true luxury spa experience -- but the reality was far from it. We originally booked the Tribeca location a week and a half in advance, and were emailed just a few days before our appointment that it was closed for renovations. We were moved to the UES location instead. After rebooking, we immediately emailed to request a female massage therapist, which we did for personal reasons -- something that should be a reasonable and standard accommodation, especially at this price point. When we arrived, we were told no requests could be honored, despite female therapists clearly being available and waiting. For a spa that claims to offer a premium, personalized experience, this was incredibly disappointing and felt dismissive. The atmosphere was also far from relaxing. The space is extremely dark, to the point where it's hard to see where you're walking - would not recommend for safety reasons and the bath area has a strong chemical smell that made us both feel lightheaded. It felt more awkward than luxurious. We waited awhile before our massage with no communication or updates. I had to ask the staff for information, which broke any sense of calm or relaxation the space was meant to provide. Finally, when we reached out afterward to request a refund due to a number of issues, we were told they could not accommodate us. They told us we would be able to rebook at the desk downstairs but no one approached us or talked to us for 15 minutes as we waited on the couch, we just ordered our car and left. Overall, the experience did not live up to expectations or the price tag. AIRE may look beautiful online, but the service, atmosphere, and responsiveness were not at all reflective of a luxury spa. We won't be returning and wouldn't recommend it.

Had a 10a reservation for a 60-min experience. AIRE is beautiful! From the moment you walk in, you can just feel that you're in for a treat. You're given a few bands that assist the employees in identifying which experiences you reserved. We started with the baths -- dimly lit, quiet with just the sound of the waters, and absolutely no cell phones! I was only able to grab pics of the entrance because they have a strict no phone policy beyond the changing room. The baths were so soothing and relaxing. I absolutely loved it. After our bath experience was over, the next stop was our 60-min massages. While the massage was almost perfect, my gripe is the order of events. I expected the massage first and then finishing off my morning in the baths. Imagine, you're soaking wet -- yes, you dry off before you lie on the table -- but it's still an icky feeling that I didn't like. It would have been good to know during the booking process that one has the option to choose the order. Anyway, that aside, I would definitely visit again. Very relaxing and a beautiful establishment.

Today was opening day for the general public, and I must say that the staff did a good job of communicating with us guests and making us feel like our experience and input was valuable. Fun fact: this location was previously a storage facility for the Museum of Modern Art. This newer venue has a different layout than the one in Tribeca. Either way, I could write a love song about the Floatarium, my favorite feature in BOTH NY locales. The branding, robes, lighting, baths, menus and ambiance are consistent with Tribeca and I suspect, the other national and international Aire Ancient Baths. Hearing about the body painting simulation of the "Monet" experience body treatment- offered exclusively at this location- has peaked my interest... maybe next time. Nearby: Roosevelt Island, Trader Joe's

I came to AIRE expecting a peaceful birthday experience. Instead, I was deeply disturbed by religious music played during my massage, including a Hindu funeral chant that triggered personal grief. When I politely asked for the music to be changed or lowered, I was told it wasn't possible and the masseuse put a towel over my ears, which was a very strange and insensitive reaction. Religious music, especially when not understood or curated with cultural sensitivity, has no place in a spa. I've never encountered this at high-end spas like Mandarin Oriental or Bathhouse in NYC. AIRE's refusal to respond compassionately in the moment made the experience feel careless and alienating. This is not what I expect from a luxury wellness space.

I never received my booking confirmation via email. For such an expensive service, that is absolutely unacceptable. Without it, I was left wondering if I needed to contact my bank. I spent over 40 minutes on the phone, waiting for someone -- anyone -- to answer. No one ever did. At the same time, I tried using their online chat service. I watched my place in line go from two to one... and then the agent went offline. I tried again, reached number one in line, waited another 10 minutes -- and again, the agent went offline. I took screenshots. Out of options, I called their Tribeca location -- the phone situation there was exactly the same. No one picked up. For a business that only opened three months ago, with just a handful of global locations and a large staff-to-client ratio, they are already demonstrating an extremely lazy approach to communication. I've also noticed that across several of their locations, they do not reply to negative reviews -- a red flag that they are not managing customer feedback or protecting their reputation. To be clear, I've visited their London and Chicago locations. I had a similar issue at the Chicago location, where the online agent was also unreachable -- though after several tries, I was at least able to get someone on the phone. I did not experience this problem at all in London. Perhaps this is an issue with the U.S.-based staff -- I can't say for certain. At this point, I strongly suspect the staff here have a "not my job, not my problem" mindset -- which is incredibly disappointing for a brand trying to position itself as a premium service. Based on how my interaction with them tomorrow goes IF I do have the appointment I booked I will leave a separate review on the facilities and service however, this one will remain as a fair warning to those who like to plan ahead and like communication options in the event you have issues of any kind.

I booked a massage and some time in the baths at 8 a.m. I really appreciated Ellen, the locker room attendant, because she answered all my questions, and walked me through everything. The baths themselves we're not super busy, which I like because it gives this aura of exclusivity. The steam room was my favorite! Love the no cell phone policy. I also ordered a juice and would prefer if it was fresh pressed instead of store-bought. The staff were friendly and excellent and I also appreciated the woman with the blonde hair with a braid (sorry, don't know her name) because I asked her how many minutes are left and she politely told me that my time is up, but she wouldn't ask me to leave, which was a nice way to say that my time was up. The massage was also solid and all three floors are very clean. Highly recommended.

Incredibly overpriced for the quality (lack therof) service that you receive. I was expecting to receive a luxury spa experience after spending $800 for a couples massage. They hire minimum wage quality staff who do not help create a relaxing spa experience. You cannot request a specific gender therapist, so guys, be ready to have your girl massaged by a man for an hour. The bath area smells strongly of chlorine. You spend way too much time in the bath (basically just hot tubs) area while waiting for your massage. You wear booties the entire time which was unpleasant but I understand that they do it for sanitary reasons. I've had wayyyy better experiences at other spas with much higher quality service and staff. I originally booked the Tribeca location 1.5 weeks in advance and they emailed me two days prior to my appointment that it was being renovated.

I recently had the pleasure of spending a day at Aire Ancient Bathhouse, and it was truly a phenomenal experience from start to finish. Upon arrival, I was warmly greeted by the staff, who offered me a refreshing glass of virgin sparkling champagne and a piece of decadent chocolate, such a thoughtful and luxurious touch that immediately set the tone for the day. The ambiance of the bathhouse was serene and calming, with soft lighting and soothing music creating the perfect atmosphere for relaxation. The different temperature pools were a highlight of the experience. I especially enjoyed moving between the hot, warm, and cold pools, each providing a unique and rejuvenating experience. The hot pools eased my muscles, while the cooler ones invigorated my senses, and the contrast between the temperatures felt incredibly therapeutic. Throughout my time at Aire, every staff member was exceptionally kind and attentive, ensuring I had everything I needed while respecting my space. The attention to detail and the overall quality of the spa experience made it feel like a true escape from the everyday. From the peaceful atmosphere to the luxurious treatments and thoughtful touches, my time at Aire Ancient Bathhouse was an unforgettable experience. I highly recommend it for anyone seeking a relaxing and rejuvenating day of self care. The perfect place for couples mostly. By the way, this was at the new location on the Upper East Side, on its opening day! There's nothing better than being among the first to use the space, without having to worry about cleanliness or hygiene concerns!!! Lastly the staff member May, was excellent. One thing to note is that phones aren't allowed, which can be a bit stressful, especially if you're a parent like me with a child who calls every second and causes you to panic. However, May was so thoughtful and kind to provide my daughter with her phone number, just in case she needed to reach me while I was away from my phone. Thank you for the amazing time and experience. I forgot to add, it's a bit pricey, but definitely worth the price for the experience and peace of mind!!