AIRE Hotel & Ancient Bath ALMERÍA

Having visited AIRE in Sevilla we were very excited for our stay here, booking a junior suite with breakfast and spa access. However we should have paid more heed to the negative reviews on here as they are unfortunately true. Our main issue was that after breakfast my partner decided to lay by the pool. I popped downstairs to get my book and as my partner is unwell he fell asleep quickly. He was woken by a member of staff, told he should not be there, should not have eaten any Food and made to prove he was staying in the hotel. Essentially implying that he was homeless and taking advantage of the facilities. This was even more upsetting when I followed this up as it become clear the person who had made these comments was the manager. She was incredibly rude and curt to me, eventually apologising and acknowledging her error but still a very upsetting experience overall leaving a bitter taste in my mouth. The only offer of good will was that we could stay at the hotel for an extra hour after check out… no thanks! We wanted out of there. The other staff working in the hotel were also pretty rude. Especially a male worker who when we relaxing on the rooftop sat right next to us taking Teams calls and notifications pinging loudly - I came on holiday to get away from Microsoft Teams 😅 this particular staff member had also been pretty rude the entire stay - never smiling or saying hi and barging around. The hotel is definitely disconnected from its customers, seeing them as an inconvenience and not recognising we are why they have a job! Very disappointing. The room was ok, some design flaws that make it not very functional of comfortable overall. Hotel needs a good deep clean and coffee machine was full of mold so watch out if you are using it! The only redeeming feature was the spa, lovely as always and the staff on the front desk were wonderful, friendly and helpful. They also did not seem surprised when I raised this issue with the manager. Overall - go for the spa but avoid the hotel like the plague.

Do not accept room 213…it’s supposed to be a suite ITS NOT …UK health and safety would say an accident waiting to happen.|Broken pool furniture|Breakfast has a great choice at 8am….go at 9;30 nothing replenished |We left after 2 days asked for a refund for the other 2 night we booked and they said NO|I was informed by the hotel manager that if anything is at fault I should have reported it to reception.|I don’t think it’s my job to inform reception that the towels had not been changed,the coffee /tea had not been replenished that’s the cleaners job to make sure that these daily tasks had been done.|I never write any bad comments about hotels we have stayed in around the world as there is always improvements to be made but on this occasion after receiving an email from the manager with a very negative response I thought on this occasion I would.|Cannot believe a 4* hotel has not a bar or restaurant on the premises

We spent 2 days - me and my 12 year daughter. Sadly on booking.com it didn't say she wasn't allowed in baths, but website makes it very clear so my bad. Roof top pool was sufficient thou and she spent most days there. Incredible location, view onto the square amazing, great little restaurants 2 mins walk away. Definitely be coming back. Staff super helpful and welcoming.

The location is excellent, close to the Moorish fortress.||The hotel breakfast is on the top floor with good views. However the inside area for buffet and tables is cramped, and outside the floor, tables and chairs are worn. Staff eat and chat while guests are serving themselves breakfast and reception thought that was fine. The food does not get replenished promptly, the intercom system made eating breakfast like being in an airport. The menu hardly changes. The loo near the breakfast area didn't have tissues or a towel for drying your hands, and the cistern continuously filled.||The pool (nice and warm) is on the top floor and the floor is also worn. ||When I asked for more hangers in my room, they provided bent wire ones and at the second request they provided wooden ones. The lighting in my room was very dim and impossible to see oneself at the dressing table. The pillows were hard and again it took two days for them to bring soft ones. There was a mysterious thumping in my room in the early mornings - I mentioned this and the matters above to the reception but there was little interest.||When I said to reception that there was no ordinary tea or milk in my room, the response was that one is given out each day, and if you use it, then no more is provided.||I was offered a complimentary session at the Spa, but declined, as it's not my thing. I asked for some financial recompense but there has been no response. ||I do not think the hotel is customer focussed.

Great hotel, great location, the spa was amazing, we got a junior suite, not that we used the seating area but it was good value with breakfast and spa access included. The spa was amazing, we had relaxing massages €36 for 30 minutes plus the two hours of spa access meant that we arrived at our dinner at cuatro hojas next door (which was also out of this world) very relaxed and happy and had a great sleep. Shame that the square was under construction, but I'm not sure we can blame the hotel for that.

Absolutely loved this hotel. From the wonderful welcoming and helpful staff, comfortable beds, great shower with L’Occitane products, absolutely superb spa, warm rooftop swimming pool with panoramic views, generally fantastic location for sites through to the great food options nearby, this place is pretty close to a dream.||Thanks to the awesome staff for making our stay extra enjoyable. We both really want to come back asap!! :-)

Nice Spa, good location. Dont waste your money on the breakfast, not even worth 8€ let alone 15.

This was a fabulous one night stay, one night spa experience. Wish we could have stayed longer, we will be back for sure. Front of house staff were absolutely delightful and friendly, the hotel itself is steeped and embedded in ancient history. situated right off the main square the views are spectacular from the rooftop heated pool and breakfast area.|The rooms are quirky but absolutely beautifully appointed plan bathroom area with a wonderfully appointed upstairs lounge area with the bedroom in a low area however view was right onto the square and across to the beautiful statue and Castle.||This is an ancient city established around 900 AD and was not designed for big American cars. Be prepared for skinny streets and tight corners and also be prepared to park your car in a underground car park 5–8 minutes walk from the hotel, if construction is going on you cannot drop your bags prior to parking so my advice, travel light. ||The city is bustling with exciting tapas bars so be prepared to have a glass of wine or a small beer and a couple of tapas and move onto the next.||Also be prepared and learn a little bit of Spanish this is truly old Spain where English she's not the first language