AIRE Hotel & Ancient Bath ALMERÍA

Me and a friend stayed here for their birthday weekend and I can honestly say I have never stayed in a room so lovely! We were both absolutle blown away by how amazing it is! On top of that we had booked in for a Spa experience on the Saturday and whilst the experience was absolutely amazing, some loud customers detracted from the experience. I went to reception to complain and they were extremely helpful. 5/5 stars overall because the hotel is lovely, the staff are very attentive and the location is right in the centre of Almeria and very easy to explore the city from.

There is significant construction work taking place so a lot of noise, more information should be given about local parking. We booked a junior suite, coffee machine did not work. Only one pillow definately ask for more. No robes in our room we had to ask. Rooftop bar is a vending machine so no atmosphere needs a bar somewhere. Stunning views to enjoy. Breakfast a little makeshift second day literally no fruit. Visited the spa was excellent but not enough information given. excellent location in centre of almeria

Great location in Almeria. Staff was fantastic. The baths are amazing. Weather you are staying or just visiting the baths. Just down the way is El Quincho Brasserie, the food there is amazing. Everything is good. This is truly a locals hangout. You cannot go wrong here. Just know there are no English menus. Sure sign of a great local establishment. The hotel is on a great location as far as getting around town. Just head for the Alcazar, it’s not too far away.

Location was perfect, we hired a car and parked in San Pedro Plaza car park, which was a 4 min walk from the hotel. Room was beautiful, spacious with a large bed, all amenities, great air con, coffee machine and a fridge replenished with water daily. Room was on the second floor and overlooked the small road at the front, although no street noise. Breakfast was on the roof terrace with stunning views. We arrived early and were able to leave our luggage until the room was ready. Friendly and helpful staff. Would recommend.

If you are disabled then do not come. There are no car parking spaces within walking distance. There is also no restaurant and major road works outside which starts at 8am. All of which is not explained while booking. Spa nice but rushed. Should have had 2hrs in there but actually had 25 mins before being ushered out. Wine bath nice if not too hot and head massage being 5 mins not the 15 mins advertised. Again we were ushered out after the wine bath after about 10 mins before we could drink our drinks. Not the relaxing experience we were sold. Breakfast ok if you are Spanish, tostadas and cereal, nice coffee.

Hotel is on a plaza with significant construction including jack hammers going all day long. Their website says nothing about construction. Parking is a distant walk at a public parking facility. Finding the hotel is also difficult because of the construction. Rooms are basic nothing special. Spa wasn’t worth it and lacked basic facilities such as showers, towels and changing rooms. Staff is not at all helpful. Front desk staff are generally unhelpful and seemingly unhappy they have guests. While breakfast was just average the person keeping things in order was very nice. She was the high point of the stay. Finally we made the mistake of forgetting an item and the staff could not have been worse in terms of assistance. We were told we needed to arrange a pick up and COD delivery or come back to the hotel, now over 200 miles away. Their recommended shippers would not pick up and when I asked if they could simply drop the item at the UPS store literally steps away from the hotel, they said absolutely not. There is a reason it is called hospitality and they are anything but. Stay there at your own great risk.

The room. It was extremely small and the "open bathroom" concept is really irritating. When using the WC you have to go into the room to wash your hands. The towels end up all over the place and there is no storage for toiletries whatsoever. The desk area is taken up by the sink and coffee marker. The heating is not controlled from the room, but by reception. So every time you want it warmer or cooler, you have to ask staff. There was only a sheet on the bed and a bedspread, no quilt or blankets, so not a cosy feeling. All the power points were in use by the bedside, so for phone chargers things had to be disconnected. The lights in the room where either very bright, or very dim, so as there was no bathroom, it was difficult to apply makeup. We booked a room for 2 people, and only had one glass in the room and 3 paper cups. The area outside the room was very dimly lit and extremely dangerous and dark. We were on the second floor and yes there's a lift, but not actually to the level of the room. There are no instructions on how to use the safe, it was different to the usual ones in hotel rooms. No privacy curtains on the window, so we had to leave the curtains drawn all the time as the room was very overlooked. There was only a coffee maker, no kettle and no milk. Will not visit again.

I was surprised at the total lack of customer service displayed by this hotel.| |First, and TAKE NOTE - They are situated on a plaza under significant construction, making it impossible to navigate there by car (you’ll have to find a parking garage somewhere else in town) On foot it’s still a maze and noisy/dusty all day long with jackhammers and construction vehicles right outside if you’re unlucky enough to get a room on that side. ||Second - The front desk staff is unconcerned with guest requests, and I was frankly amazed that a hotel located in a town not considered to be the “busy” part of Spain would be so unhelpful. For example, I booked a visit to the spa, and was told to wear a robe and shower shoes . Problem was, those weren’t located in my room. I asked for them at the front desk, and was told they would be delivered to my room. Fifteen minutes later, a loud knock on my door and there was my robe and shower shoes. The shower shoes were tight but I got them on. Then I went to the spa in the basement, where I was told I had to check in at the front desk. Back upstairs to the front desk, where I was told the shower shoes were women’s and I needed to have them changed to men’s - well it’s what they brought me, but whatever. Back downstairs to the spa, then when I was ready to shower and leave, I asked for a towel. Nope, no towels at the spa. Back upstairs to the front desk (now soaking wet) and asked for a towel, and was told one would be brought to me “if you wish”. Well, not trying to be difficult, still, but isn’t that just what one expects?||This was the worst example of a generally bad experience I had at this hotel. Room layout was odd, with open bathroom concept not just to the room but all of outdoors if one didn’t keep shades drawn. ||I’ve traveled extensively in Spain, and enjoyed any number of terrific hotel experiences (Hospes, Paradores and one memorable Relais & Chateaux experience). The Aire Hotel Almeria is an experience I strongly recommend AVOIDING.