Ferguson

I delivered here. Was given a bad attitude from the start. He unloaded me quickly and explained why it was "call for delivery." I had no idea about it. I'm given a date and time and I show up. Not a fun place for a big truck. Get there early so you can maneuver. You can park on the side of the building parallel to the dock overnight, but the homeless are 100' away, with their barrel fires and tents. One was throwing a tantrum. Screaming for a while. Wouldn't suggest female drivers (unarmed) park there. Between the first drop in Spokane and this drop, I won't be doing anything involving Airefco in the future. Being treated like a dumb dog isn't acceptable

I recently had the pleasure of working with Darren Taylor at Airefco Portland, and I couldn't be more satisfied with the experience. From the outset, Darren was incredibly knowledgeable and professional, guiding me through the process with clarity and expertise. His attention to detail and commitment to customer satisfaction truly set him apart. Darren took the time to understand my needs and provided tailored solutions that exceeded my expectations. Communication was seamless, and he was always available to answer my questions promptly. I highly recommend Darren Taylor to anyone in need of HVAC services. His dedication and skill make him an invaluable asset to Airefco. Thank you, Darren, for a job well done!

Been using airefco for nearly 20 years. Been great. Especially when there was a local hadco. Now that Ferguson has purchased, it has gone right in the toilet. Long wait times on the phone to order parts and equipment!! It has gotten to the point that I will just call Johnstone and have them get a replacement part through this party. It reminds me of Lennox nowadays. Iam thankful that we are not a carrier dealer cause that would suck

Absolute garbage customer service. Ever since Ferguson bought these guys out they've been total trash. You order parts half the employees don't actually order the parts. Wait times on the phone and parts absolutely ridiculous terrible terrible terrible company

Normal HVAC wholesaler, disinterested staff, don't acknowledge you are even in the store. Don't bother calling, you will be lucky if anyone answers, usually get the phone system asking if you would like a different branch because if they are even slightly busy, they will not answer. Have been unable to reach this branch by phone for several hours on multiple occasions.

Best place to find whatever you need for HVAC ! Love it wow

Also a Ferguson plumbing supply.

I ordered parts six weeks ago to be delivered never showed up had to go in and pick them up myself they charged me again and now I'm waiting for my credit back