Akasaka Granbell Hotel

Decent 4 night stay in this hotel. Room was nicely cleaned everyday as per request. Good sized room for something in tokyo of this price. Breakfast was provided in the morning at the lobby. Simple breads and beverages. Location was also good because it was convenient to go to popular locations like Ginza, Shibuya, Shinjuku, Ueno, Asakusa etc. on the ginza and Marunouchi lines. Short few mins walk to Akasaka-Mitsuke station. Lots of food options around late at night too after a busy shopping day elsewhere. Only downside is no kettle or hot water available within the room

Standard business hotel with deeply mediocre rooms. Very poorly lit with only one single outlet and strangely designed - my room only had a glass wall separating the bathroom from the room and only a curtain separating the shower area. Cannot beat the location though - generally safe, so close to well-connected stations and surrounded with various eateries. But I did appreciate the free water and free breakfast foods offered.

The corner unit on the 8th floor. The bedside table was oddly positioned without aligning the bed. To my disbelief there was a large and disgusting dusty adapter behind it which is next to the bed. As far as I am concerned the arrangement is fundamentally flawed and since it is in full view, why did it miss the housekeeping? I decided to cover it with a plastic bag to spare myself the horrendous sight and not to mention breathing on all the filths! It is shocking and a pity otherwise it would have been perfect for the room size and location. Size is reasonably good for two compared with other similar Tokyo hotels. Plus points: water pressure is strong for the bathe and leg massager in the room.

We were disappointed with our stay at this hotel. First impression after taking the elevator up to our room, the general area was dark and uninviting. When we got into our room there was a strong moldy-musty odour. The bed sheets were made and new towels were provided, but the overall room was dirty. The carpet was visibly not vacuumed, there was still food crumbs left from the previous person. The worst thing of all was the shower. There was a tremendous amount of visible mold in the grouts and strong odour as well. The room was poorly lit in the bathroom and the bedroom which made it hard to see. We stayed in a non-smoking room, however in the middle of the night we could smell someone smoking through the vents. There was only 1 electrical outlet in the room which was placed at an inconvenient spot for us to even charge our phones. Overall it was an uncomfortable experience staying at this hotel, that we had to cancel our 2nd night stay The only positive thing we have to say is the location is convenient to Akasaka station. The staff is very nice and accommodating, unlike other hotels, this hotel offered complimentary light breakfast (breads, cereals, coffee, teas) and unlimited bottles of water that you can take at your convenience.

I had an amazing stay! Everything was excellent, from the cleanliness to the amenities. The location was convenient and easily accessible, making it perfect for families. The service was outstanding—staff members were friendly, helpful, and attentive to every detail. The facilities were well-maintained, and I truly enjoyed my experience. Highly recommend this place to anyone looking for a comfortable and enjoyable stay! By the way this is my second time staying here 🩵

Cons - the rooms and hallways need a thorough cleaning. It’s a very tired hotel. The furniture and rugs have been very abused. This was our second stay floor 7 was much cleaner than floor 3 - when we arrived for our second stay, we were placed on floor 3 and I asked that the room be thoroughly cleaned which they did do. Compared to the 90 year old Onsen we stayed in in Nagano, - the Shibu hotel - the Granbell could learn a few things about cleaning from them. Pros - it’s in a descent area with lots of places to eat and is close to subway and free water. I was very disappointed with the cleanliness they need to do better. That orange dental pick in the second picture hadn’t moved since we checked in. Sad…

The hotel location and services are all good but the room is quite small. The breakfast provided was a bit more than continental, but we had to bring the food and drinks to the room. The lobby is not available for sit-down eating. Drinking water is free though.

The staff was friendly and helpful. The free breakfast was lovely. You’re near Family Mart, 7/11, the train and Hei Shrine. The room was clean, came with ample amenities and was cozy. The beds a bit old and the pillows were nothing special but I’d stay here again anytime. The value, location and amenities are all there.