Akihabara Washington Hotel

Positives: Location is superb! Great use of space even in their smallest room. And their smallest room felt well proportioned for Tokyo standards (for solo use!)! I asked for a "room with a view" when booking and was given 12th floor room overlooking the station entrance and Akiba-Yodobashi which was spectacular and I was quite happy about. Great amenities availiable in the room and in the hotel overall - kettle was great, fridge was great, scales to weigh your luggage on every floor - great! At the reception you can also replenish stock of everything you might need - toothbrush or even makeup remover liquid; also teas and bath salts! Unpleasant surprise: I stayed there 13 nights, so on day 4 I was given a letter informing me that they will have to clean my room the next day. Which meant I had to find time to tidy up before feeling comfortable to let them come clean. Just a bit of a hassle and an extra 20 minutes in the morning to get everything in order. Negatives: Reception staff does not really speak English! Once I was meant to give them my preferred time for cleaning to be done next day and I asked for 1:30PM, they have noted that down as 11:30AM! Asking for help to get a taxi we both had to use translation apps on our phones.

Good hotel if you want to get away from busy place as shinjuku area. Restaurant everywhere and the JR train station only stone throw away and metro arround 5 minute. The room not too small not too big just enough for 2 of us. The hotel also provide you with washing machine coin in the lobby and ammenities like skincare and tea. Definitelly i will comeback again to this hotel for another tokyo trip.

We booked two rooms for 2 adults and 3 children, with 4 suitcases and a stroller. It was absolutely impossible to fit into these rooms. The bed was only about 1.4 meters wide – impossible for three people to sleep comfortably. There was no space for the stroller or the suitcases either. In the second room, one adult, two children, and three suitcases were supposed to fit — completely unrealistic. We would have had to change clothes in the hallway. The booking system assigned the rooms incorrectly, and the descriptions were completely misleading. We cancelled immediately upon arrival, but still a one-night fee was charged with no goodwill or compromise. They offered a larger room for an additional fee, but it was only available on certain days, meaning we would have had to switch rooms during our stay. The whole hotel smelled heavily of perfume and disinfectant. Most guests seemed to stay only 1-2 nights; the lobby was full of luggage. There is no proper lobby area for what is supposed to be a 4-star hotel. Very disappointing experience.

Simple Hotel. Enough amenities and many places to eat near by. It is also very accessible as it is close to the train stations which goes to popular destinations around tokyo. They also have a very easy Check in and check out service. Very Quick and efficient. Would definitely stay here again

I extended my stay upon arrival and was charged ¥1,200 more than the rate on the hotel's own website — no explanation given. The room had visible floating dust even with air purifier and ventilation on. I experienced severe skin irritation from the bedding and air quality. Having stayed at Daiwa Roynet hotels in Tokyo ozaki and Kyoto just after, the difference in hygiene and guest consideration was shocking. I honestly question whether guests are being treated differently based on nationality. Will never stay again, and do not recommend to anyone with dust allergies or skin sensitivity.

It was a pleasant stay at Akihabara Washington Hotel. The staffs were very friendly. The location was amazing because its just a few steps away from the JR station. Would definitely stay in this hotel again.

We discovered multiple tiny blood stains on the bed sheet and the mattress and some bugs on the bed. We strongly suspect that they are bed bugs. Some of the blood stains are fresh and some dried up. After contacting the hotel our request of a early check out (we wanted to go to a different hotel) is refused, a refund is also refused. We did get another room after negotiations, first they just suggested a clean bed sheet lolTrip.com offered me trip coins as an apology.The location is superb, but the bed bug scare is honestly terrifying and not a great start of a trip.

This is my second time staying at Akihabara Washington Hotel, and it remains my top choice when visiting Tokyo. The location is perfect for anime and tech enthusiasts, with all the major shopping spots in Akihabara within walking distance. It’s just a 2-minute walk from the train station, making it super convenient. There are plenty of food options nearby, and the hotel also accepts luggage delivery, which is a great plus. While the room size is compact, it’s expected for this price range in Tokyo. Overall, a solid choice for a comfortable and convenient stay in Akihabara.

Excellent location - across the street from Akihabara station. Staff was courteous. Check-in and check-out process was easy. Staff will hold luggage if you arrive before check-in time as well as hold after you check-out. 3 washers and 3 dryers available at 300 yen for washer and 100 yen for drying. Room was clean and two pillows provided was comfortable. Room has USA-style power outlets so I didn't have to use my travel adapter at all for my devices. A little bit on the pricey side but will definitely stay here again.

I highly recommend the Washington Hotel in Akihabara. First, the hotel was comfortable, impeccably clean, and quiet. The front desk staff spoke English. Second, in addition to Akihabara being a great location to visit itself, the hotel's proximity to the train station made all of Tokyo easily accessible. Third, the hotel honored my request for a room with a view of the railway tracks. The hotel is a perfect spot to watch the Shinkansen.

The Washington Hotel at Akihabara has an amazing staff!!!! I was not even a hotel guest and they spent a lot of time troubleshooting my problem and helping me! I recently moved to Tokyo and forgot to bring an adapter for my American computer. I went to multiple large electronic shops and none of the staff were able to help me, most likely due to the language barrier. At some point, I started getting confused thinking my computer was broken because none of the electronic stores were able to sell me the correct one but I needed to use a method to verify this. I decided to go to an American hotel to test this and the Washington Hotel was the closest one so I just went in. After entering the hotel and telling them I was not a hotel guest, the staff was gracious enough to help me figure out the adapter situation. First, they let me use an outlet that was 3 pronged to test if my computer was broken or not (it was not). Then they lent me one of their adapters to test with a 2 pronged outlet to figure out which adapter to buy. Most of their outlets were 3 pronged so they let me enter a closed off section to test the adapter with a 2 pronged outlet. The adapter they lent me worked for my computer. Finally, the staff pointed me to a store nearby that would be able to sell it. All of this took up at least 15 minutes of their time. If the staff treated a non-hotel guest so well, imagine being a guest there!