Laura B.
Google
I am a Canadian Instructor visiting Mexico for training and vacation and came to Akumal to do a fun dive with a friend who wanted to try a Discover dive. The staff in the shop were very friendly and helpful. All communication through email and Whatsapp was clear and the dive day went very smoothly. My friend had Fito as an Instructor, and he was very patient and kind training her and one other first time diver. He really tried to foster independence and confidence in the Discover students from what I heard from both of them and from what I observed during the dive.
Although, my friend didn't end up doing the actual dive (due to fear and anxiety), he was very kind and encouraged her to pursue it in the future when she was ready. She made sure to emphasise that he did a great job despite her choosing to sit out of the dive. If I could've, I would've booked more dives with the shop. We saw a beautiful reef, lots of fish, and 2 turtles (first one was at least 1m -1.5m and had large remoras attached).
They were very kind to allow us to continue using the lockers and showers for a couple more hours while we enjoyed a relaxing afternoon on the beach.