Al Ain Rotana

I had a great stay at the hotel – everything was clean, comfortable and well taken care of. What really stood out though was the service. I especially want to mention one of the waiters Obada who was fantastic. He was warm and professional and made us feel genuinely welcome every time we came to eat. He always checked in to see if we needed anything and made the whole experience more enjoyable.

We had an exceptional experience at Al Ain Rotana. The hotel was spotlessly clean, and every corner reflected attention to detail. The staff were incredibly friendly and welcoming, making us feel right at home from the moment we arrived. We especially appreciated the delicious and varied breakfast buffet—a perfect start to your day! The highlight of our stay was celebrating our daughter’s birthday. To our surprise and delight, the hotel went above and beyond by offering a complimentary birthday cake and even a thoughtful gift for her. It was such a memorable gesture that made her day extra special. This level of care and hospitality truly stands out. We are definitely staying here again on our next visit to Al Ain!

A fantastic experience from the get-go! Swift check-in, super clean and well maintained property, wonderful dining experience (we had breakfast and dinner), and most importantly, extremely welcoming staff! The staff made all the difference. Prashant, Lady, Keerthana, Spencer, Obada, the lifeguards, each and every team member of the hotel personnel has just one goal - 5 Star Guest experience. Our kids enjoyed the squeaky clean pools, it was the perfect spot to relax and laze around as well. I'd suggest the pool view rooms for the beautiful view of not just the pool, but also Jebel Hafeet. The property looked extremely beautiful at night from our balcony. Furthermore, the rooms are very clean, well appointed, and quite spacious. We gorged on their delicious meals and loved that it was all freshly prepared with the best ingredients. The fresh juices in breakfast are very refreshing. We insinuated about our anniversary and the staff were quick to send a nice little treat to our room, the perfect end to a wonderful weekend. We will back again with friends and family!

Al Ain Rotana has truly become my second home — every stay has been consistently amazing. It’s not just the beautiful hotel or the cozy rooms, but the people who truly make the difference. My heartfelt thanks to Jeffrey, Stephen, La Min, Lady, and Tajul — you’ve all been so kind and welcoming throughout my visits. To the chef who always knows my early morning comfort food before I leave for work — thank you for that thoughtful touch. And to all the other wonderful staff members whose names I may not be able to mention, hats off to your excellent hospitality. A very special thank you to Kaleem — you always go above and beyond, and it means so much. Your genuine care, attention to detail, and warm service never fail to make my stay extra special. Thank you all for making each visit feel like I’m part of the Rotana family. I’m always looking forward to coming back.

We stay at a beautiful villa next to the pool. The breakfast was really good, the best was the service: they made gluten free pancakes for my son who is celiac. The chef was Amazing!!! Thank you to the entire team to make our stay really memorable.

I recently stayed at the Rotana Hotel in Al Ain, and it was truly an exceptional experience from start to finish. From the moment I arrived, the hospitality was outstanding. The staff at reception were warm, professional, and efficient, making check-in quick and welcoming. They went above and beyond to accommodate my requests, which immediately set a positive tone for my stay. The rooms are spacious, spotless, and elegantly designed. I especially appreciated the comfortable bed and the beautiful view of the lush gardens and the pool area. Housekeeping maintained the room perfectly throughout my stay. The hotel facilities are top-notch. The pool area is beautifully maintained, offering a relaxing atmosphere perfect for families and solo travelers alike. The gym is well-equipped, and the spa services are excellent — definitely worth trying if you’re looking to unwind. Dining at the hotel was another highlight. There is a wide variety of restaurants serving delicious international and local cuisine. The breakfast buffet was particularly impressive, offering a great selection of fresh and high-quality options. The location is ideal for exploring Al Ain — close to the city’s main attractions like Al Ain Zoo, Jebel Hafeet, and the Al Ain Oasis, yet quiet enough to feel like a true retreat. Overall, Rotana Hotel Al Ain offers a perfect blend of luxury, comfort, and genuine Arabian hospitality. Whether you are visiting for business or leisure, I highly recommend this hotel for anyone looking to experience the best of Al Ain.

The customer service has been first class, I could not ask for more! Everybody has been so helpful and attentive. It has made our stay a very special one. I would like to say a special thank you to Visham who shows great passion for his job, my family found very attentive , courteous and so helpful. Ryan at the pool bar was excellent always with a friendly smile, and Ana's was excellent at the pool making sure everybody was safe. Thank you very much. !

Fantastic experience my family and i at the Al Ain Rotana Hotel, Room has a great workforce and is very tidy and clean, Thanks especially to Mr. Kaleem Hussian he was really kind and helpful to us at reception, the FB crew did a fantastic job and the breakfast was delicious. the pool was clean and well maintained and the staff was quite helpful