Al Alamein Hotel

We had a wonderful stay at this hotel in Al Alamein. The hospitality was truly exceptional from the moment we arrived. Its unique location adds a special charm, making the experience even more memorable. Most of all, we would like to thank the friendly, attentive, and incredibly helpful staff—everyone made us feel genuinely welcome and cared for. We highly recommend this hotel and would happily return. Cenk M.

I had a wonderful stay at the hotel. Everything was well maintained, and the service was excellent. I would especially like to appreciate the engineering team and the carpenter (Mr. Mohammed Ramadan) for their quick response, professionalism, and attention to detail. Any issues were handled efficiently, which made my stay very comfortable. The staff overall were friendly and supportive. I truly enjoyed my experience and would gladly recommend this hotel to others

This was my return visit to Alamein Hotel, and I witnessed an astonishing transformation—from an excellent level to absolute perfection.||The hotel team recorded every single preference from my previous stay down to the smallest detail: the type of wine glass, the kind of toothbrush, and dozens of other nuances. All hotel staff knew my name even before I arrived at the reception desk. My room was upgraded with full consideration of everything that had delighted me during my last visit. I was even given a guided orientation of another hotel within the Emaar group, despite the fact that it was closed and unavailable for booking at the time. My room was always adorned with luxury-category flowers.||However, the most valuable asset of the hotel—time after time—has been its team. I would like to especially highlight several individuals who not only met service standards but delivered truly personalized, VIP-level hospitality.||* Mr. Yasir Soliman — largely thanks to him, my stay became one of the very best days of 2025. He had every detail under control starting a full day before my arrival and right up until I was seated in the limousine at departure. A unique expert in international-level hospitality. I sincerely hope to see him at this hotel again.||* Mr. Abdelrahman Ragap — created a feeling of exclusivity, impeccable service memory, genuine warmth and intelligent care. He masters the art of “default management”—that invisible hand through which people and processes function seamlessly and flawlessly. He is the reason I want to return not “someday,” but ASAP.||* Mr. Ahmed Zaky — a remarkable discovery for me. From a distance, outside my immediate field of vision, he intuitively sensed my personal preferences in a working environment and ensured an atmosphere of privacy and refinement. He makes decisions instantly, without shifting responsibility.||* Mr. Wassem Rafaat, HK Manager — accommodated my rather unconventional request by arranging an additional bed on the terrace, as I love falling asleep to the sound of the sea. Under his leadership, team members **Amr Fathy** and **Mohammed Abd-elrahman** fulfilled all my special requests almost invisibly, with exceptional respect for personal space, and maintained my room in perfect condition several times a day.||* Mr. Abdel Aziz — my gratitude for his attentive service in the restaurant and for organizing personalized meals tailored exactly to my taste.||* Mr. Mark Hanna, F&B Manager — on behalf of the entire restaurant team, for the diverse and delicious menu and for the thoughtful, attentive approach toward me personally.||* Ms. Mariam Gad and Ms. Aya Reda — the embodiment of refined human delicacy and sincere care. They navigate all hotel processes flawlessly and possess the rare ability to anticipate guest needs thanks to perfect internal communication between departments.||* Mr. Mohamed El Shal — for his work with deeply structured processes, for the time he dedicated, and for his rare ability to make a conversation partner genuinely happy even while discussing operational matters.||Now I understand why for over 60 years guests have called this hotel their “second home.” I hope to see you again and thank you for every moment spent together.

This is my fourth stay at this hotel, and everything has been just as perfect as always. The staff’s attentiveness and warm smiles, along with the way they think of every detail to ensure our comfort, are truly wonderful. The place itself is beautiful, but it’s really the kindness and professionalism of the staff that make this hotel unforgettable for us. 1)Usama and Metwally always welcome us with such great hospitality every time we visit. It’s amazing to see employees who are so dedicated and excellent at their work. 2) At the restaurant, Mr. Ammar and Amr welcomed us with the same warm smiles and attentiveness as every year. 3) I tried the spa here for the first time. Having visited many spas around the world, I can say this was the best massage I’ve ever had in my life. Fon is simply the best when it comes to massage—so attentive and highly skilled. I will definitely be coming back to Fon for a massage every time I stay here. At the spa, Hagar and Hana also greeted us with such warmth and kindness. The staff always makes us feel the true spirit of Egyptian hospitality. Many thanks to all of them.🌸

We had the best time at the hotel—the service and facilities were outstanding. The weather was lovely, and all the staff were incredibly friendly and helpful. We honestly couldn’t ask for more. Ezra and Islam were exceptional with cleaning and turn-down service, never missing a detail. The spa team were also amazing and very helpful throughout our stay.

I had a wonderful experience at Al Alamein Hotel. From the moment I arrived, the atmosphere was warm and welcoming. The hotel is beautifully maintained, the rooms are spotless, and the view is simply breathtaking. A special thanks to the receptionist, Nada, for her outstanding hospitality and professionalism. She was incredibly friendly, attentive, and went above and beyond to ensure that my stay was perfect. Her genuine smile and helpful attitude truly made me feel at home. I highly recommend Al Alamein Hotel to anyone looking for a relaxing and memorable stay. I’ll definitely be coming back!

The Hotel El Alamein is overall solid, but in our opinion it clearly does not meet the standards of a 5-star hotel. We are a couple and have stayed in several luxury hotels before, and the difference compared to true 5-star properties is very noticeable. Service: The service was one of the biggest disappointments. The staff appeared unmotivated and not particularly friendly. On multiple occasions, staff members were standing in the way and did not even let us pass first when going through doors. We did not experience attentive or welcoming service at all. Room location & flexibility: Despite the hotel being far from fully booked due to the off-season, we were assigned a room very far away from the restaurants. As it was extremely windy and cold during our stay, we had to walk 2–5 minutes outside every time we wanted to go to a restaurant. This made no sense to us and showed a lack of flexibility from the hotel. Spa area: The spa was in very poor condition. It was dirty, there were no towels available, and several lockers were broken. Overall, the hotel feels quite run-down, even though this is not reflected in the photos online. Breakfast: The orange juice at breakfast was mixed with water. Even after explicitly asking for fresh orange juice, it was still served diluted. This is unacceptable for a hotel claiming 5-star standards. Restaurant & food: The food at the restaurant was by far the worst part of our stay. We would rate it no more than 2 stars. The quality does not come close to what one would expect from a 5-star restaurant and was extremely disappointing. Conclusion: Overall, we do not consider Hotel El Alamein to be worthy of a 5-star rating. The service, food, spa facilities, and overall condition do not justify this classification. Guests expecting real luxury and high-end service will most likely be disappointed.

A really top notch hotel for the discerning traveller. The staff from osama at concierge to Tada in reception were all superb. We requested a late checkout and they kindly agreed. The beach is the best I’ve ever been to anywhere in the world and the sea is a beautiful aquamarine. The weather at this time of year is perfect. Highly recommend.