Al Bustan Palace, a Ritz-Carlton Hotel

I stayed at Al Bustan Palace Ritz Carlton in Muscat and honestly, it’s an amazing hotel.||||The lobby is spectacular. Pictures don’t do it justice, and I’m not exaggerating. It’s one of those places where you just stop and stare for a while when you walk in. The grounds are equally beautiful, perfectly kept and spread out in a way that feels calm and elegant.||||The pool is incredible. With the mountains as the backdrop it looks like something out of a postcard, and it’s the kind of place you could happily spend the whole day. The beach is just as good – wide, peaceful, and tranquil. It feels private compared to a lot of other resorts I’ve been to.||||Customer service is top tier. Everyone is attentive without being overbearing, and you really feel looked after. The food is fantastic too. Definitely go for the evening buffet – it doesn’t taste like “buffet food” at all. Everything is fresh, high quality, and the variety is brilliant. Lobsters, lamb chops, the works – the quality is phenomenal.||||A couple of practical things: the hotel is in the middle of nowhere, so if you want to eat outside you’ll need a taxi. Booking through the hotel is ridiculously expensive, so download the Otaxi app. It’s Oman’s version of Uber and way cheaper, but you’ll need to walk just outside the hotel grounds to get picked up.||||If I had one complaint, it’s the rooms. They’re on the smaller side, which is surprising given the overall hotel and the Ritz Carlton brand. Not a dealbreaker, but worth knowing.||||All in all, this is one of the best resorts I’ve stayed in. If you want luxury, stunning views, and proper peace and quiet, Al Bustan Palace delivers.

The stay was amazing. The place was very quiet, which made it perfect for a relaxing getaway. The booking included free access to the family beach, pool, a small kids water park, and also a ladies beach. Breakfast was impressive, offering a wide variety of food from different regions to suit all tastes. There are also small convenience shops on-site, which was very handy. The room was clean, spacious, and comfortable, and the staff were extremely friendly. I really appreciated the welcoming gesture of coffee and dates upon arrival. The only downside is that the hotel is located about 30 minutes away from the center of Muscat, so taxi rides can be a bit pricey.

best RESORT The resort was outstanding in every way – from the exceptional service and delicious food to the comfort, relaxation, and world-class spa. We truly appreciated the early check-in and late check-out, which made our stay even more enjoyable. Everything exceeded our expectations, and the service was simply impeccable

We truly loved the resort — not only for its beautiful and classy ambiance, but also for the impeccable service that made us feel genuinely valued. From the moment we arrived, we were treated with a level of care and attention that reflects true VIP hospitality. Every corner of the property radiates elegance and refinement. The staff were professional, attentive, and consistently gracious. A special word of thanks goes to Ms. Maria, the resort manager, whose leadership and personal touch elevated the entire experience. She ensured that every detail was handled seamlessly and that we felt cared for throughout our stay. This resort has earned our loyalty. It offers the perfect balance of luxury, warmth, and high-standard service — a place we will gladly return to and recommend with full confidence.

First of all, this experience was great. All the staff were really kind and respectful. The food was delicious and the room was very comfortable. The facilities were excellent too. The Pool was very good since there were palm trees above it to provide shade in some areas. The breakfast had a lovely view and all the food is for different tastes. They have Indian, Middle Eastern and European food there.

This Place is just amazing. 5/5 does not describe how insanely nice this Hotel is. Everything is so majestic, the staff was super friendly and made our stay there absolutely incredible. If you stay in Muscat, stay at this place!!

A wonderful hotel with great staff and great facilities. The pool, beach and spa are all excellent. Quite isolated and far from Muscat, but an easy 30 minute drive if you do need to visit the city. Staff are all very helpful throughout the hotel. And the entrance hall is very impressive - worth a visit to the foyer cafe for that alone even if you don’t stay here.

I had a fantastic stay! Everything from the comfortable rooms to the warm hospitality exceeded my expectations. I especially want to highlight the ladies-only beach—it was a truly thoughtful and well-maintained space that provided both privacy and comfort. It made my experience even more relaxing and enjoyable. Thank you for offering such an inclusive and considerate amenity. I’ll definitely be recommending the hotel to friends and family!