Al Habtoor Palace, Preferred Hotels & Resorts

We had a truly wonderful stay here. From the moment we arrived, the service was exceptional. Seeing how tired we were after a long flight, the team kindly prepared our room early for us, which meant so much. The honeymoon cake thoughtfully prepared by the butler was a beautiful surprise. We would also like to sincerely thank the housekeeping team, as well as the staff who greeted us at the door every morning and served breakfast — everyone was professional, warm, and attentive. This stay was truly the highlight of our time in Dubai. A genuinely five-star experience. We will definitely return. Thank you so much.

We loved our stay in Al Habtoor Palace. This hotel is absolutely gorgeous and the hotel staff went out of their way to make us feel at home. On our first night, the hotel welcomed us with a delightful cake! After a long flight, this was such a thoughtful and much appreciated gesture. The restaurant food was delicious and just the right amount of options for breakfast. The restaurant staff were efficient and were very accommodating. The restaurant front staff always welcomed us with a smile. As well as the hot food options, we kept coming back to the Granola bars and home made protein balls. So good!|The kitchen was always spotless and you could see how the chefs cooked the food in a clean environment. The room we stayed in was spacious (enough for an additional bed), and the towels were fluffy and had a beautiful smell. Shakoor (room attendant) was very pleasant and showed his creative side with the towel art! After a long day of sight seeing, our room was always clean and a place of rest. Thank you! The live music (harp) was a touch of elegance and just made our stay even more special. We also watch La Perle with dinner at their World Cut Steakhouse. What an experience! The show was walking distance to the hotel. Very convenient! Dubai had heavy rain and we had to stay in the hotel until the flood waters subsided. The hotel manager and staff made sure we were okay. These gestures made us feel safe in a foreign country. Thank you. Our stay in Al Habtoor Palace was absolutely perfect and exceeded our expectations.

I had a wonderful stay at Al Habtoor Palace Hotel. From the moment I arrived, the service was exceptional—professional, warm, and attentive to every detail. The hotel itself is truly elegant, with beautiful interiors that reflect luxury and comfort at the same time. The room was spacious, spotless, and extremely comfortable, with thoughtful touches that made the stay even more enjoyable. I especially appreciated the calm atmosphere and the high level of privacy. The staff went above and beyond to make sure everything was perfect, always friendly and ready to help. The facilities were excellent, and the overall experience felt refined and relaxing. Al Habtoor Palace sets a very high standard for hospitality, and I would gladly recommend it to anyone looking for a luxurious and memorable stay. I look forward to returning again.

We had a very pleasant stay at Al Habtoor Palace. The service throughout was excellent, and a special mention goes to Jackie, our butler, who was absolutely amazing. She was attentive, professional, and even played along with our jokes, clearly someone with a great sense of humour The hotel itself is very well looked after. While parts of the interior feel a little dated, it still has a classy, elegant charm and is maintained to a high standard. The overall atmosphere is calm, luxurious, and comfortable. From start to finish, the service was top-notch, and we genuinely felt well looked after. Definitely a place we’d be happy to return to again.

We recently hosted our company dinner for our investors at Al Habtoor Restaurant in Dubai, and the entire experience exceeded our expectations. From the moment we arrived, the staff was incredibly welcoming, attentive, and highly professional. Every detail was handled with care, ensuring our event ran smoothly from start to finish. The ambiance was elegant and perfectly suited for a corporate gathering—comfortable, stylish, and refined. The food was a standout highlight of the evening. Each dish was beautifully presented, rich in flavor, and prepared with clear culinary expertise. Our guests especially appreciated the variety in the menu and the consistency in quality across every course. Most importantly, our investors were extremely pleased—with many commenting on how memorable and enjoyable the evening was. The seamless service, warm hospitality, and outstanding dining experience played a huge role in making our event a success. A big thank-you to the entire team at Al Habtoor Restaurant especially Younes. We highly recommend it for corporate events, business dinners, or anyone looking for an exceptional dining experience in Dubai. We will definitely be returning! -Investmenter

Respectfully this was the best hotel I have ever experienced in my entire long life. Room was never given a chance to be messy, aesthetics were perfect for photos, was probably better than the whole of Dubai in my room. I’d have been happy to have stayed in the hotel the entire 6 days. Special shout out to Nouhaila and ijaz for a pleasant breakfast experience!! Thank you to the cleaning service for room 374, you guys have to teach me how to do the same for my room back home 🤣 also shout out to abdullah who was a huge help with our luggage’s otw out :)

Our stay at Al Habtoor Palace Dubai was truly exceptional. The hotel combines luxury design, impeccable cleanliness, and outstanding service. The room was spacious and extremely comfortable. Breakfast offered a wide variety of delicious dishes. The staff were always welcoming, attentive, and ready to help with any request. We especially enjoyed the live music in the lobby, which created a warm and sophisticated atmosphere during all the day. The entire experience felt luxurious and very well-organized. Thank you for all the team, I would gladly return back soon.

We truly enjoyed our stay at this hotel. The service is outstanding—calm, attentive, and very professional.|Breakfast was amazing, with a great selection and very friendly restaurant staff who made every morning pleasant. Our room was quiet and spacious, perfect for relaxing.|We loved the beach, which is easy to reach by shuttle bus. The hotel really has everything you need for a comfortable stay.|A special thank you to the ladies in the lobby, always kind and ready to help. Elvira assisted us with our suitcases, and our check-out with Victoria was smooth and friendly—she was so lovely and always smiling.|We were genuinely sad to leave and hope to return again.