pcsweeney8
Google
I visited Al Wathba for my birthday weekend and was simply blown away by the service, kindness, and genuineness of the staff. They certainly know how to make a girl feel special 💝|Each morning, walking into the restaurant for breakfast was like walking into a family kitchen. It felt welcoming, friendly, and had a warm atmosphere, nothing like the usual noisy and bustling conveyor of breakfast buffet that you experience at most hostels. Every staff member are on hand to assist you, and I found this out when I asked for beans, and the Head of Concierge, Hakim, brought them to me. He could have easily said it wasn't his job and he could arrange it, but instead, he took the time to arrange it personally. He was a true team member, focused on making our stay unforgettable. When he learned it was my birthday, he asked if he could send something to our room. That evening, I returned to find a bottle of beautiful organic white wine chilling along with a bowl of delicious strawberries. This was in addition to the birthday cake that greeted me in the room on our check-in.|We had personalised attention from the F&B Operations Manager, Mohameeld Bakry, and the assistant restaurant manager, Majed Hawamdeh. They even packed some granola for me to take home as they paid attention that I loved it. My French toast even came decorated with Happy Birthday from the Head Chef.|The property is beautiful, peaceful, and well maintained and has one of our favourite pools in the UAE. They add little touches like fruit sticks throughout the day, floating trays of juice and nuts in the pool. They have just thought of everything.|It was our second time to the resort, and it exceeded our expectations in all aspects. We used the spa, had evening meals, and tried room service. Al Wathba come out 5/5 in everything they do.|We look forward to returning for a 3rd stay soon and look forward to seeing Hakim, Mohamed, and Majed when we do.|This hotel comes highly, highly recommended.