Tae-woo J.
Google
This hotel truly stands out for its exceptional staff. We stayed at several hotels during our Dubai and Abu Dhabi trip, and the level of friendliness and genuine hospitality here was by far the best.
From the moment we arrived—during luggage drop-off and check-in—to housekeeping, breakfast, dinner, and even the pool area, every single staff member we encountered was consistently warm, attentive, and professional. It is rare to experience such a uniformly high level of service across an entire property.
The hotel itself is also impressive in terms of hardware and design. The buildings are constructed with high-quality materials, and the furnishings and decorative details throughout the property feel refined and thoughtfully selected. We stayed in a Plunge Pool Suite, which was very spacious, comfortable, and relaxing. The bedding was excellent, and overall comfort was outstanding.
Although we are scheduled to check out tomorrow and move to a more upscale hotel in the Dubai Marina area, this is honestly a place where we would be happy to stay much longer.
The Italian restaurant on site is on the higher end price-wise, but both the food and service are top-tier. Watching horses run freely nearby while dining was a unique and memorable experience.
We had originally considered Al Maha, but due to our child’s age and travel logistics, we chose between this property and Ritz-Carlton Ras Al Khaimah. Choosing Al Wathba turned out to be an excellent decision.
One small note: as expected for a desert hotel, there are occasionally insects, but this did not significantly affect our overall experience.
Overall, this was an extremely satisfying stay, and we are genuinely grateful to all the staff for making it so memorable.
Highly recommended.