918abid
Google
We booked a two bedroom suite for our family of four with two young children. We were given a room on the top floor. The balconies are low with a concrete ledge, perfectly inviting for young children to climb, and so our 4 year old straight away climbed the ledge and leant her body over like it was a gymnastics bar. Thank god I was standing next to her because if not, she might have fallen from three stories high. The same experience was had by our friends staying in a separate apartment and we both started the trip feeling uneasy. There was no child safe lock to the balcony, kids can open themselves, so we just had to be on balcony watch all the time. The kids bedroom window similarly had no lock, and could swing wide open to the car park three levels below. I went to reception and was told by the manager that they are aware of the issue and are planning to put some caps on the windows at some point. How terribly slack and negligent. We also found our apartment to be dirty. The kitchen cupboards were disgusting, the showers were mouldy, the carpets must have been 100 years old, along with some of the cushions. The bedside table was so grubby and they had placed an old stained mat over the top of it. The place had a musky smell, almost fishy, which was very off-putting. I asked reception if they could please send a candle or something to mask the smell but that request was ignored. Our friends seemed to have a better apartment than ours so I assume they are individually owned and furnished. Alamanda needs to improve their standards. They are charging top dollar and spending nary a cent on upkeep (or safety). We also found it inconvenient with young children that there is nowhere to get food or even a drink at this hotel. We were offered breakfast vouchers for Nunu next door which we took. Alamanda charges $30 for a kids breakfast which got us a kids sized smoothie and 3 slices of watermelon. Don’t take this offer! If you buy the same kids breakfast directly from Nunu it will cost you half the price. On the positive, the apartment is very spacious with lots of room, so much potential to be amazing. The pools are nice, the kids had lots of fun in the lagoon pool. But even so, we definitely won’t be back, Alamanda.