Alexa R.
Yelp
This place is so fraudulent I have no idea how it's still in business. This review I'm sure will be lengthy, but trust me it's worth it to anyone considering booking here.
A family member booked a wedding package, where she claimed all the rooms at this motel to accommodate out of town guests, such as me and my family. The bride put our names in the reservation, but when we called to claim it, they told us it was already booked. We were forced to make other arrangements. Later, this motel called us saying that if we didn't pay for a room we never received, they would charge the bride. When I called the manager to point out that this was fraudulent (due to the fact that they refused to give us the room the bride reserved for us but still wanted to charge her for it), the manager, Nedra, very rudely yelled over me, refused to let me speak, and said that nothing I said mattered because they had the bride under contract. Straight up extorting her.
To anyone considering this venue to host for them, I would strongly warn against it. Expect to be taken advantage of.
Additionally, I want to add that at this wedding, our elderly grandmother injured her foot on the steps to her room because this establishment did not have a handicap accessible room, even though the and advertised on their website that they did. They have a handicap parking space, but not ramp to to be seen. Our 87 year old grandfather had a fall to the ground because they did not have any guard rails.
I don't often post reviews, but as far as I'm concerned, these are extremely unethical business practices. I for one will be looking into whether or not we can take this issue to court. This is disgraceful.