Alamo Shoes

Nice store with good selection but rather pricey unfortunately. Staff is friendly though. Definitely a throwback to old school retail.

I found my new favorite shoe store! Alamo Shoes at 5321 N. Clark Street in Chicago. The ultimate shoe store, It's a full-service shoe store where the salesperson finds your size, makes suggestions, and helps you navigate their huge variety of styles. Customer service at it's best! Whether you're looking for sandals or walking shoes, that pair of running shoes that will help you run that extra mile, or want the perfect pair of dress shoes for that special date, this store has them all. With fast and easy check out, and OMG, a free parking lot across the street, you have no excuse not to stop in. Give them a visit, I'm sure they will become your favorite shoe store, as well as mine.

Alamo is a flashback to a retail era when the sales people knew their product, could read the customer, and made you feel like you were the most important person that they'd met all day. Patient, knowledgeable, and low key (i.e., no pressure). I'd never hear of the Traq by Alegria brand, but once I tried them on, I was sold.

This store leans a little bit old school – perfect for an old man like me! Lots of inventory, really helpful staff, just a great experience overall. Worth the drive down from Milwaukee!

WOW. I have never had customer service as great as the customer service at Alamo. cheaper prices than anywhere else (Nordstrom, directly from the seller etc). will be back!! the sales associates are knowledgeable, witty, and kind. was just window shopping and ended up buying a couple of pairs of shoes, and im so glad i did! keep in mind they have free parking across the street!

I am a reoccurring client here for 3 reasons. They have an excellent variety of running shoes and also my favorite brand tends to be here. They have parking available complimentary for customers as well. However, the most important reason for me is that they have Mark. He provides exceptional service and is knowledgeable about the products sold here. This guy is probably the friendliest individual in Chicago, no joke! He will guide you in the right direction as he has done for me on several occasions. This is your go to spot for shoes, I promise! Thank you, Mark!!!! 😃 🏃

My First experience in this store was witnessing the owner degrade his own employee (in front of me) who was trying to help me try on sizes. About a year later I gave Alamo a 2nd try and was again treated so rudely by the owner that I ended up walking out without making a purchase. I almost always recommend small businesses, but would highly recommend other small shoe stores. Between bad customer service and an unfriendly male owner there are plenty of other options out there. Also your empty parking lot is an eye sore and waste of useful community space.

Asked a sales associate to try on a pair of shoes and was immediately asked “Are you just trying on for size?” I said yes and was told neither she nor any other employee would have time to help me as they were very busy and I should just come back another time. The employee had literally just asked another customer if she needed help right in front of me before I asked for assistance so I knew she was available to help customers at the time. Ended up leaving without buying anything because of the interaction, and was even more disappointed by management’s response after I reached out to inform them of my experience (see response attached). Never stated that I didn’t intend to buy anything, just wanted to try on a pair of boots in person and support a local business rather than large chains. Unfortunately will not be returning and would suggest looking elsewhere, especially if you’re younger and visibly queer.

I found my new favorite shoe store! Alamo Shoes at 5321 N. Clark Street in Chicago. The ultimate shoe store, It's a full-service shoe store where the salesperson finds your size, makes suggestions, and helps you navigate their huge variety of styles. Customer service at it's best! Whether you're looking for sandals or walking shoes, that pair of running shoes that will help you run that extra mile, or want the perfect pair of dress shoes for that special date, this store has them all. With fast and easy check out, and OMG, a free parking lot across the street, you have no excuses not to stop in. Give them a visit, I'm sure they will become your favorite shoe store, as well as mine.

I needed a waterproof shoe boot for the snow. I was greeted and immediately helped. It's still chaotic but I had someone assist me the entire time. Walked out satisfied with my boots and a pair of merino wool gloves.

Get a different owner or teach this one some manners I ordered an ameribag purse on June 6 and it was not even sent out till June 19 with no notice of a delay When I called to complain or find out where the order was, I unfortunately got the owner on the line and he was extremely nasty. All he could tell me about was his wonderful service and it wasn't so wonderful. Then he yelled at me for complaining about the delay they have good products just That' the owner does not know how to behave. It's a shame.

Thank you, Mark! Appreciate your expertise, vibe and amazing service! Nice to support a locally owned business too :)

What a find while visiting my son. It is rare to find an old-fashioned shoe store with staff that know what they're doing. My husband and I ended up buying 5 pairs of shoes because of the great selection and assistance in getting the right fit. The prices are good, too. We're planning to buy all our shoes there when needed. It gives us a good excuse to go to Chicago!

I found the shoes I wanted on their website. I called ahead to make sure they were actually in stock before I placed my order and the person who helped me on the phone was friendly, helpful, and efficient, my favorite qualities in customer service. I placed the order over the phone and they asked if I wanted them shipped but I decided to pick them up instead. By the way, they have a parking lot across the street which is a nice perk for drivers. I went in today to pick them up and they were ready to go! I tried them on to double check the size and I was on my way. Such an easy and helpful transaction! Oh! And they gave me $8 off of my next purchase too! This store is a real gem. Check them out the next time you are looking for quality shoes!

Independent full service shoe store. It's worth the price. They know their products and stand behind them. I bought a pair of boots there and within a week one of the stitches popped. They were good quality boot; just a coincidence. Alamo repaired it for free.

Found my favorite discontinued shoes here. They shipped promptly and kept me informed about the delivery. The shoes are perfect!

Rudest saleswoman I've ever experienced. Also, outdated. Also, weird. Also, this place is so ridiculous about their ENORMOUS eyesore parking lot - as much as I love a community small business store, their vibe is so often unfriendly and not community based and I hope the lot becomes green space and the store gets bought by pretty much any place.

Great service. Charlie spent close to half an hour with me trying out flats, saw what worked and didn't, made half a dozen trips to the back, found the right one!

I stopped in Alamo today to look for sandals. Not finding any of interest, I asked for a token for the parking lot. The owner asked what I was looking for and was extremely rude when I said I hadn't seen anything of interest. Over the past 40 years I've purchased many shoes, socks, and bags from Alamo. The owner's behavior was new to me and completely unacceptable.

I found a great pair of (work) Skechers at Alamo three years ago, and I stopped in today to shop for a replacement. While there, an older male employee (the owner?) flipped out at something shared by another employee. He stormed into the back room, came back, cursed loud enough for customers to hear, then moments later the sound of something breaking came from behind the counter. I've shopped here for years and have never encountered anything like this. It was completely awkward to stay there as a customer and watch the other employees manage around him. And it was completely unprofessional on his part. I don't want to give one star for this review because the woman who worked with me was so helpful. But after this experience there is little reason to shop here first, again.

They have a great selection of practical shoes. Best place to find Birkenstocks on sale. They do have the best selection of Birks on Chicago proper. Salespeople always helpful and they have a big parking lot across the street.

I am an online shopper, hate real stores and real shopping. I haven't been in a shoe store since Payless closed. That was one of the few stores I did go into because I loved shopping there for everyday shoes. Wear them and throw the away. But The Doctor needed some new shoes for cardio rehab and we decided to stop in here as we are a big supporter of small businesses. Alamo definitely is a shoe store, with lots of shoes for men, women and kids. A little on the pricey side, but they also had some great sales going on as well. I got a pair of Pumas for $44, The Doctor got a pair of Brooks (never heard of them) for $109 and another pair of New Balance for $74. The gentleman helping us was nice, but disappeared for a bit to help someone in the women's section. He eventually came back to check us out at the register. But in the time in between, I got the feeling I was being watched. Two gentlemen walked over to where we were sitting, but didn't ask if we needed help. I noticed that each of them walked in our general direction without saying anything and then moved on...weird. We got a great deal on shoes and that is something as The Doctor was happy. Parking is free in a lot across from the store, but remember to get a token so you can get out.

Racial Profiling / I have lived and worked in Andersonville for a few years and had walked by this establishment almost daily. From the outside... it looks outdated. And stuck in the past. Today, I took a stroll on Clark with my Black dollar and a dream. Hoping I'd find a pair of shoes and a purse. To my surprise, I saw a sign outside Alamo that read Sale on Uggs... how'd they know I've been wanting a new pair? I've also wanted to focus on supporting more small businesses. Was this fate? . Oh how delusional I was. I looked at the uggs and strolled around the busy store. A man, who I presumed was the owner, following my every move. I made my way back to the uggs when the same man followed me and told me "we have the lowest prices" I looked and I could've sworn I've seen the prices lower on the companies website... but what do I know? I'm not in the shoe business. He brings back one pair of shoes and sits down in front of me with the box and hands me a singular shoe. So odd, but okay... the shoe didn't fit and he goes back to get a different size. And again, babysits me as I try on a Ugg. Mind you... more customers and flowing into the store. And I pivoted my head to see the treatment of others, I knew what was happening. Because I don't spend money at places that see me as a threat, I left. Frustrated. Disheartened. And without SHOES.

I bought a pair of Merril (sp?) shoes and wore them in my apartment for a couple of days to test their comfort level (because I had foot surgery the year before). I wanted to return/exchange them, but the male worker refused and was very rude to me as if I had committed some crime against him--so weird and inappropriate. I have not returned and will never return to that store. I've seen reviews and heard from my Andersonville neighbors expressing those same sentiments. I look forward to the day they go out of business.

Owner made rude comments towards my girlfriend and I for not making a purchase after trying on two pairs of shoes. I've gone into this store twice, once last spring and once this week. Both visits the sales people were like vultures to make a sale. They must be heavily commission based or pressured by the owner. They will follow and eavesdrop in on your conversations in order to jump in and hook you into making a purchase. It's not helpful either, one employee mentioned boots in a mens section being unisex, but then another came by later and said they weren't? So the first guy just lied or was confidently wrong in order to make a sale? Another employee commented on the health of my boots by scratching them with his nail (wtf?). Not even the strangest part though. The owner came by after my girlfriend tried on two pairs of boots. He asked if he could help us, which she replied that she couldn't make a purchase today but appreciated being able to find her size and that she intended to save up to be able to get the ($200) boots eventually. The owner glared daggers over his tipped down glasses and bluntly said, "but you won't make the purchase with us." In the moment I didn't hear him, I only heard my girlfriend reply "I didn't say that". I wish I understood what he had said sooner because I'd have called him out. What an odd thing to say out of pettiness for not getting a sale. Who wants to shop at a store where the employees climb atop one another like competing snake oil salesmen, and pressure customers into feeling bad if they don't make an immediate purchase first day visiting? Be chill and be fair with your prices, that will get you the sale. Hounding and pressuring customers into feeling bad for not making a purchase is wild. Go there to witness the insane sales culture, but buy shoes for a better price with kinder people elsewhere.

This is my all-time favorite show store in Chicago. The friendly efficient sales people and the high quality selection of sandals boots and shoes are wonderful. I started coming for the childrens' school shoes every year 25 years ago ... and now it's all for Momma !! Thank you for providing such great value, quality and style !

Alamo shoes is a must visit if you are in Edgewater area and looking for a pair of new high quality shoes. Every time I've visited Alamo's it is busy, so my most recent visit was no exception. Due to the store always being busy you have to track down an employee if you want to grab a shoe. I typically just stand next to the shoe I want and look around which typically sparks an employee to come over and help. Even though the employees are always busy they are nice and helpful. I always determine all the shoes I want to see so they can grab them all at once because it can take awhile if you ask to grab one shoe at a time. If they don't have the shoe I want in my size the employee will suggest another shoe in a different color or a similar style but in the color you wanted. I will forewarn you that the shoes are not the cheapest. They are priced how you would expect high quality name brand shoes to cost. They do offer a sales rack but most of the time the items on there are on sale for a reason. I have yet to find something from the sales rack that I would wear or fit my feet. They do offer lay-a-way so it's possible to get all the shoes you wanted.

JUST GO and be sure to ASK FOR BRUCE - I had been thinking about going there for the past 2 years, but it's all the way across the city from me so I kept putting it off. I have annoying and hard to fit feet, and finding cute and supportive shoes is still hard. I thought I was saving time and money by ordering shoes online, but the fit was always problematic and I ended up sending most of them back. Plus there was ZERO service or expertise. I can't speak about the other salespeople there, but I can tell you that working with BRUCE was delightful. He "got" my issues and "no ugly shoes" rule, and brought out what I asked for and MORE. I ended up buying 3 pairs of cute and supportive boots that I cannot wait to wear! And the prices AND service were excellent (but TBH I also did catch the winter sale). The free parking was a perk great, and I was encouraged to park there longer if I had other shopping to do in the neighborhood. Thank you, BRUCE, I'll be back and the girlfriends have been notified :)

The service was excellent! The employees were helpful and made my first time experience enjoyable!

My favorite shoe anywhere. Have been a regular shopper for several years even though I live in California. Staff is knowledgeable about sizing, and always friendly and attentive. But the range of international shoe companies! Lots of choices for people wanting comfortable, well-made shoes. I've bought walking shoes, comfy dress shoes and boots. I think it's family owned and managed...repeat customers get a bit of a discount, and they have mailed my shoes home for me at no cost. Highly recommended.

Mark was a big help finding me the right shoes. I have foot pain when standing for long periods and he was cognizant of that. His recommendation of a boot I'd never heard of was spot-on.

Alamo Shoes is an OG favorite. This store has been around forever. They have an awesome selection of shoes and often very good deals. Andersonville has been well-served by this store for decades. And hopefully for decades to come.

Maria was so helpful. I loved today's help with picking out my shoes. I have wide feet & also need arch support. Hard to find shoes at a typical store nor "pretty" shoes, but thanks to Maria's help, I found some good functioning shoes. She was very patient with me. Listened to my needs. Me and my feet are happy!

Richard Price is Amazing!!! He let me return a pair of barely worn New Balances, ordered replacement shoes and gave me a Store credit !!! I've been shopping here for years, The staff are Outstanding!!!!

I had the strangest experience this past weekend at Alamo Shoes. The owner incessantly harassed me after I pointed out that his shoe prices are higher than prices posted on the brand website. After agreeing to a lower price, the owner, not a sales associate,the store owner, became hostile and followed me around the store harassing me until I walked out of the store. It would appear that the owner has experienced a significant loss of business due to online sales, and this apparently triggers him so much that it seems he needs mental health treatment. I will certainly never walk into this store again. Buyer beware of the store owner, and I really feel for how he likely treats his employees.

This shoe store has a great selection of shoes, sandals and boots! They have excellent service, and they have a great selection! I highly recommend this store...

Many many brands. Took my returns with no questions asked. I'e been to Alamo many times and always found what I wanted. I also want to emphasize selection. Lots of options, lots of choices.

This shop has always had high quality shoes &, although last time I was in, I received pretty good service, it's more or less been abysmal every other time. I dread shopping here & have put up with the old school attitudes to get what I needed. I am so sad to read of so many racial profiling instances though- it sounds like they are in need of a pretty serious upheaval in customer service to treat all with respect. Too bad- it could be such a great shop but I'm not willing to support discriminatory businesses, especially not when there are so many deserving and hardworking people out there. Time to find a new shoe store !!

My son was visiting from Seattle. He purchased some sandals but they hurt his feet.. we returned them the next day and bought a more expensive pair. The gentleman that helped him was nice and professional. When he checked out the owner rang him up. My son has a hearing disability and the owner was rude and condescending. My son says he doesn't want to shop there again. So that is one customer. Since I live in the community and will never tolerate this kind of behavior, especially from an owner of a company nor will my spouse that would be two more. And since I am well known here I will make sure that every one of my friends are aware of how he treats people with disabilities. You can't file a complaint with the ADA just because someone was rude but you can certainly let others know and overlook his overpriced merchandised store.

Positives: - Parking Available Across The Street -Nearby lots of other amazing stores and restaurants in Andersonville -Quality Shoe Brands -Open Floor Plan Reason for 1 Star Review: I had came to this store about 3 or 4 years ago and had a pleasant customer service experience then. Today was very different. I wish I had noticed the yelp and google reviews about racial profiling before stopping in today. Soon after coming into the store, I made eye contact with one of the associates and said "hi". She looked right through me. Chicago has recently returned back to masks in indoor spaces, so at the time I figured that she didn't hear me. As I was checking out different shoes, there were boots and wedges I wanted to try on, but it was hard to get her or anyone's attention. Towards the end of my visit, I realized that the original lady was actually watching and following me. Really? Before the pandemic, I bought from many local Chicago stores, but have tried to make a greater effort during it. I know now that my money is not welcome here. Thankfully, I felt very welcome at every other store on the same street.

Pat is the best! Recovering from foot surgery, he found several options and my podiatrist will be thrilled!! Great selection!

I love this store. Been shopping here for a decade or so, best quality and feelings stuff I can find anywhere in the city. Keens, ecco, Mulfani, súper feet inserts, smart wool socks. I buy my kids shoes here too. They always make great recommendations and I return when they don't feel right, no hassles. I love having legit stores to shop in instead of online and this one of my main go tos. Free parking in the lot across the street.

Great place to buy shoes, and crossbody bags. Customer service is spot on and so many great prices. Still love shopping in store....they make it worth it .

Alamo Shoes store has a different variety of shoes for kids and adults. They have different section of shoes for kids shoes, men and women adult shoes. The shoes for girl and boy kids shoes are together in one section. They also have a socks and when you buy 4 pair of socks you will get 5 pair of socks for free. You will save extra money because they have sales and percent off on limited items. And when I came here there are so many people inside buying their shoes because of many discounts. I bought my little sister shoes here and I get 10% discount. It's a color pink shoes with a shaded of black and blue. She love it so much and she always wear it when we go somewhere.

I bought winter boots here. These boots provide little protection against the cold weather. My feet are quite cold. Also, it appears that one of the boots has a small leak. So one star is fitting.

They have a good selection; some workers are nice and others can be pushy. Last time I was there, owner upset a worker. Recently, I observed him upsetting a customer. I no longer feel comfortable shopping there.

I came in looking to size up on a pair of shoes I purchased online. The online shoes didn't fit, and instead of purchasing another pair online, I decided to go to Alamo to see if I could buy the right size in-store. I was helped by a very kind and knowledgeable associate (the reason for the extra star), but it turned out that the size up wasn't a good fit either (just the wrong style shoe for my feet, I guess). The associate went to help another customer, and I turned to another staff member and said, "these shoes aren't going to work today, thanks." He pushed back saying, "Why not? I have the best price, even better than online." I started to explain my situation about buying online and sizing, etc. when he cut me off and said, "You're a little younger than me, so you might not know that what you're doing is pretty unfair to small boutique stores like mine. Using my sale associates to try on shoes that you're just going to buy online is totally unfair." He identified himself as the owner. If he had let me finish taking, he would have learned that I was in fact trying to buy shoes from his store because I hadn't been successful online. When I informed him of this, he quickly changed his tune, and insisted that I try on other shoes because I had picked a bad style. He was very aggressive and insistent, even after I told him many times that I was no longer interested in buying shoes today, but he would not relent. This went on for a number of minutes. Me telling him that I was done, him insisting I try on other shoe styles. I finally was so fed up that I said out loud, "Please just let me leave." He kept pressuring and I said again, "I am NOT buying a pair of shoes today, please give me a parking token so I can leave." At that point he handed me a parking token without another word. I have purchased many pairs of shoes at Alamo over the years, and I have had wonderful experiences with sales associates. I was fully prepared to drop more than $200 at their store today. But being talked down to, being made to feel like I was in the wrong, and then being aggressively pressured to buy a different pair of shoes that I didn't want is where I draw the line. Alamo has lost a customer because of the awful behavior of their store manager.

Alamo Shoes has top rated brand names and a wide selection of styles and offered in many sizes. Their inventory is excellent and there sales people are knowledgeable and very helpful. There also is free parking across the street for their customers which is a big plus.

Decent selection, good price, sales people are pushy though & don't like how the owner treats them, overbearing.

In my quest for winter boots, I swung into Alamo last night. Many, many choices from brands like Born, La Canadienne, Ugg, Merrell, etc. (none coming cheap, though they were offering Uggs tax-free, but since I hate Uggs that didn't help me). Very cool stuff, but I was looking for more function and less fashion, and suede and cordoruy down to the sole will not last in a Chicago winter, I don't care how you treat it. The salesman who assisteded me was younger and mentioned he was from the Phillipines, but I didn't catch his name; he chatted about what we were doing that evening, and made some recommendations about size etc., which was helpful. The other salesmen I saw around the store were older and seemed to be sort of stalking around; one closed in me in a rather predatory way when I was checking out a table of boots -- it just gave a "creepy old guy at the end of the bar" vibe, rather than an open, "I'm here to help you" feeling. Overall, the stock here seems good, though costly; service decent with a chance of creepy. Perk: Alamo does have a parking lot across the street!

People of color, I beg you to take your money elsewhere. The employees at this establishment will do everything in their power to make you feel like an "other" and that you're in the wrong place. My last and final time at Alamo, I helped my mother look for snow boots. After explaining to an employee what she was looking for, we were helped by being shown cheaper alternatives before simply being directed to the clearance section. After deciding to leave, I asked an employee for a token to exit the parking lot and was told the "parking lot is for customers only". After explaining that I didn't find what I was looking for, I was told I was being "argumentative". If Andersonville is bad, Alamo is worse.

Yikes I should have read reviews before visiting this place. I came in on Saturday 4/2/22. I knew what shoes I wanted and I called ahead to make sure they had them. Came in tried them on and asked if I could walk out with them. No problem. The salespeople are pushy but I came in for a certain shoe so it wasn't an issue for me. Went to pay and thought to ask if they price matched Amazon. As I've bought these shoes in the past from Amazon. The cashier went to ask the owner and he checked the Amazon price which was $10 less than what he was offering. He still offered to give me $5 off. Pretty nice. Until his son started throwing a fit because his dad was giving me $5 off. Saying things like "we can't price match." Rolling his eyes. "It's just $5 dollars" while the mother says "she's already wearing them" So I decide to say "if it's just $5 why are you throwing a fit. You're making me uncomfortable. " This is happening as I am paying. The dad comes back and says "if you want to argue with my son and feel uncomfortable in my store then you can leave." ALL WHILE I AM PAYING. So much for shopping local and small business. First and last time I am at this store. I deeply regret buying from them and I really encourage everyone to shop elsewhere. Alamo has been in Andersonville for years. I've always drove by it and I seriously don't know how they are surviving with this type of service. They must really be hurting for cash if they are willing to loose a customer over $5.

I am doing my best during COVID to stay afloat, just like anyone else. I purchased 2 pairs of shoes. I told the sales associate I would return one pair. I wanted to see which pair of shoes was more versatile so I could have comfortable shoes to work. I came back the next day, not 24 hours later. Tried to return the one pair of shoes. The sales associate pulls up my receipt in the computer, prints it out. Says, " I have to go ask my boss if you can return, did you buy anything else?" I said yes. She leaves, comes back... with the evidence of the sale, and says, " you cannot return. You can have store credit." Sorry Alamo, that's out right steeling money. Yep it's COVID. Everyone is struggling. I patronized your store. I let you know what i was doing. I did not hide anything. I highly recommend anyone reconsider buying from this business. Steeling money will not help anyone stay afloat.

I was looking for a specific HOKA ONE shoe that was just not available on all the sites I typically use. I found the colour that I wanted on ALAMO SHOES. I called to ask a few questions and spoke with the owner Richard. He was awesome. He made suggestions and I took advantage of them and the shoes arrived in two days. The one pair fit perfectly and the 2nd in a different color was 1/2 size larger (I was unsure which would fit me due to reviews). It fit and now I am sending back the larger size and ordering that color in the smaller size. A Win-Win! The service is really amazing and the selection is very good. I now have my new 'go to' shop to look at first before any others. I love to patronize local shops and even though I am in the Twin Cities, MN area, I feel Chicago is the Midwest and they are local. I am so pleased and I would recommend this shoe store to anyone and everyone. Thank you for a job well done and for making me a new customer. Jan Wall

Extremely kind, patient and helpful staff. I was looking for hiking boots and while I didn't find the right pair this time around, I'll definitely be back.

What a store for hard to fit feet! I walked in and was greeted by Tony, I asked if he was up for a challenge! I have broken big toes in both feet a neuroma and plantarfaciatis. I removed my shoes he measured me up and said OH. Not a good sign. He then proceeded to find me 5 pairs of shoes, walking to casual to stylish! Did I mention it took over an hour and probably 25+ pairs of shoes? Tony was great. I never felt rushed he never seemed annoyed. This is my new shoe store! It was worth the 45 min drive.

I have bought 2 pairs of shoes and one pair of sandals there. All of them were expensive. All of them I had to exchange (they do not do returns). So I generally don't buy shoes there anymore. But yesterday, I thought I'd give it a whirl given that I was Christmas shopping in Andersonville, and noticed they had Keens on sale. I love Keens. I don't really need a pair, but I would wear them if I bought a pair on sale. Went in. Found a pair I liked. Wasn't sure if they were on sale, or in my size, and waited. And waited. Walked around a bit looking at other pairs. No one approached me. I wasn't there super long, but long enough to be approached for help. It wasn't very busy either. They were a $100+ pair of shoes. Which is a lot for me, but I would splurge if, you know, I had that extra push. I waited just a bit longer and left. No hi. No goodbye. I like shopping. I like supporting local business. But if someone like me, with a little extra cash for a nice pair of shoes, who doesn't really need them can get in and out of a store like this without a single "hi" or "can I help you", then yeah, I see why people shop through Amazon. If a shoe store can't sell shoes to a gay man in a gay neighborhood, then something is wrong. Update: I was contacted by Richard at Alamo offering me a Keen discount and service if I return to the store. I ended up buying shoes elsewhere, but wanted to add a couple stars as a result.