Dylan J.
Yelp
I don't usually write reviews, but what my wife and I witnessed was unacceptable. The manager at this KOA has no business working with people. He was unprofessional, showed zero compassion, and was verbally abusive.
Our neighbors, a young couple in their 30s, had their truck break down. They live full-time in their RV and needed an extra day to figure things out. Their site was flooded, and the KOA wasn't even close to full, but the manager never offered them a different site.
Instead, he parked his golf cart in front of their site and continued to verbally abuse them the entire morning while they were trying to get out. Check-out was at 11, and he literally counted down like they were children, calling the cops at exactly 11am.
The sheriff showed up and was cool to the couple, saying he'd be back in an hour and a half to see if they needed help. But after the sheriff left, the manager went back to harassing them, now with a young man in tow.
About 20-30 minutes later, the couple's tow vehicle arrived, and as they were about to leave, the manager came closer, taunting them and saying they were still trespassing and that the sheriff was on his way to arrest them. He also told them they were never welcome back.
I wanted to knock this guy out myself. My wife said it perfectly: he's an abuser, verbally and mentally abusive. This couple had just buried their dog of 12 years, their truck broke down, and they couldn't get any compassion. They weren't holding anyone up, and no one was waiting for them to leave. This was a bully harassing people who were having one of the hardest weeks of their lives.
No excuses--no one should be treated, spoken to, yelled at, or harassed like that.
We will never return and have told our motocross family not to either. We have breakdowns all the time, and if someone treated us like that, it would be unacceptable. You won't see our family or our motocross family back here. You should be ashamed for hiring this person.
That guy is a complete coward.