Albergue Zaragoza Hostel

I arrived early and was told to wait until 3 for check-in (HostelWorld said check-in is at 2). I sat in the main lobby and felt very unsafe, there were lots of immigrants and the place looked and felt very dirty. I read reviews online and saw all the horrible experiences other people had here. I immediately canceled and went someplace else. If you can afford it, DO NOT book this hostel.

We arrived early for check in. When we went into the reception area we instantly got bad vibes. It was dirty and looked so run down. The receptionist was very strange and told us he could check us in but we weren’t allowed in our room but insisted that we leave our bags and go out. This was so weird and made us feel uncomfortable. He got us the keys and took all our details and we sat in the main bit waiting to go in the room. After some time he came back over and asked us if we were going out and mentioned to us again to leave the bags. We said no and he said he would get the cleaner to sort the rooms then. This was another strange interaction. We began looking for alternative places to stay because neither of us felt comfortable. I used the toilet while we were waiting and it was disgusting. It looked like it hadn’t been cleaned in ages. The bin was full, the toilet seat was dirty and the sink wasn’t clean. It looked like the men were using the women’s toilets because of the state of it. We didn’t even make it into the room before leaving. We found somewhere so much better to stay. I honestly wouldn’t recommend to anyone, especially not a woman. Save yourself the money!!

I don’t even know what to say about this place. The rooms were dirty with no remote for AC. I was the only person in a 4 bed dorm and it was dirty upon arrival. The bathrooms were minimal and again, not very clean. Mark and avoid this place. Pay extra for a nicer place.

The hostel is very noisy. It was a bit grim. Close to the centrum and train station. Need to pay for bedsheets. Not dirty but could use a refreshment. Lockers in the rooms were great.

The room was quite tidy but there was no soap or way of drying your hand in the bathroom. Not just in our bathroom but the bathrooms of other floors too. But, I really liked the locker; it was the same key as the door key so it was easy to use and felt very safe.

Location is great, but the place is not very clean and needs maintainance. The rooms have access cards, the same card is used for the locker, which is great. The reception is not open 24h, which may be a problem if you arrive late or leave early.

Please don't book this hostel as a solo traveller. I made the mistake of reserving here because it was the cheapest option on Hostelworld, and the photos looked quite ok. However it has become some sort of place for a lot of young families and i felt distinctly unwelcome. The place was nothing like the photos, like they were taken years ago. It is definitely not a backpackers hostel. I checked in and just had a very bad feeling in my gut (which i listened to and checked out very soon after). Do yourself a favour and listen to the reviews, not just your budget :)))))

I had a terrible experience. The bed was broken and I had to sleep on the floor. When I told the receptionist, he literally laughed at me. How can you treat a customer that way when there's such a problem? Something like that should never happen. The showers are dirty and the room full of bugs. I'd never recommend this place.