Charmaine C
Google
We visited the Albertinum Art Museum and purchased tickets for the English-language tour of the Paula Modersohn-Becker and Edvard Munch exhibition. Although most of the participants were German speakers, the tour was conducted in English as advertised, which we appreciated since that is what we had paid for.
The tour itself was very comprehensive and engaging. The guide did an excellent job explaining the artworks and providing meaningful context about the paintings and the artists. It was informative and thoughtfully presented.
However, at the very end of the tour, the guide made a remark while pointing at me and another participant, saying, “you should learn German.” We found this comment unnecessary and inappropriate, especially given that we had specifically booked and paid for an English tour. While the overall quality of the tour was very good, this comment left us feeling uncomfortable and diminished an otherwise positive experience.
I hope the museum can ensure that all visitors feel respected, regardless of the language of the tour they choose.
PS I still think it deserves 5 stars given that experience at the end.