Annie H.
Yelp
Part of the Piedmont slow food movement (and a few of the flavors are identified "slow food" on the menu). And while I can say the gelato here is solid, the richness of the flavor still feels lacking from the true slow food amazing gelato experienced out in the countryside of Tuscany, out near the Ferragamo villas. Nor does it beat some off the beaten track spot in Roma. And while the extra dark chocolate is fantastic - it's comparable to the boutique gelato shops I find in Milan.
However, unlike all the other gelato spots everywhere else I've visited in Italy - the service is quite terrible. Rushed (ironic for a place marketing slow food), presumptuous (yes, I look petite but I like to eat so don't automatically assume I want the small and stop looking annoyed that you have to put the small cup back when I order medium so I can add an additional flavor, and please add my flavor without grunting and sighing - I can handle the calories thank you), and irresponsibly dismissive (when I ask politely in Italian whether the extra dark chocolate is GF and you say ALL flavors are gluten free, no, I see Tiramisu and other gluten-ful flavors and know I'm taking a risk)
Summary of the flavors tried:
Fior di latte - sweet enough it tasted a bit bitter
Pistachio - flavorful
Extra dark chocolate - Very rich and flavorful, and the right balance of sweetness
Overall, I found the place to be a bit of a hype and for what I can find else where with much friendlier staff and service, and more importantly, safety in getting the right information for actual dietary restrictions that impact my health, I will not be back.