jo723611
Google
We loved this hotel we chose it as it seemed a great location (it is - quiet and very safe with police outside for US embassy, very quick walk to Prague castle and Charles bridge), looked like it was an eastern European (more is def more!) rather than staying in a hotel that could be in any country and it was a great value for money. |We chose to stay in a family suite (2 en suite bathrooms) - we were 4 female friends, so worked brilliantly for us - def a 'mum and dad' room downstairs with king size bed and fancy shower in en suite, then a room in eaves upstairs with two singles, and a bath with shower attached (not ideal if you want shower but we just used one downstairs then). Beds super comfy, we didn't hear a sound all night from inside or out.|Was spotlessly clean throughout hotel, and we loved little touches - prosecco on arrival whilst checking in, fruit plate in room, chocolate truffles with turn down service etc. |Complimentary cheese and wine at 4.30-5 - which we took advantage of one day and was very nice old school treat. |Food at breakfast was very nice - we are more pastries, yoghurt, fruit people etc than hot food, so can only comment on that. |We used the spa (gym as well) , the treatments were excellent (one person was a man- this didn't bother us but imagine may some). We loved the decor - yes its small, but other than us 4 only one couple using it.|There were some improvements possible (as always ) but it really didn't bother us - but if always worth feedback ! |Concierge were extremely helpful before we arrived - sent list of recommended restaurants and then made all our bookings for us (you cannot really book restaurants online in prague).|- Breakfast on the Thursday was bit slow - not enough staff I think - but things like no strainers available for loose tea(love all choice of loose tea) - and had to ask a few times for one. Also ran up of cups for a while. Other two breakfasts were much better, staff very nice, and doing a good job of constantly refreshing items, clearing tables, etc. |- No room to keep luggage in , but was always within view of reception so fine. |- problem with bill for spa but lady was very apologetic when we pointed it out.