Almanac X Alcron Prague

I had a small issue during my first stay when I was given a smaller room than expected because the hotel was fully booked. I was a bit upset at first, but I spoke to the manager and explained that I would be coming back after three nights, as I was traveling to Budapest. When I returned, the hotel truly impressed me. They arranged a big, beautiful room and completely made up for the situation. The way the management handled this showed real respect and care for their guests. Honestly, I highly appreciate this attitude. The hotel and its management team truly value their customers, and that makes all the difference. I sincerely thank them for turning my experience into a very positive one. This gesture makes me want to come back again, and I will definitely recommend this hotel to my family and friends.

This is a stylish hotel with elegant décor, a fantastic breakfast, and a great bar for unwinding in the evening.||But the sleep quality was awful. The pillows were basically non-existent; the moment you lay your head down, they collapsed into nothing. On top of that, the walls are so thin you can hear your neighbors talking.||A real shame, because everything else about the hotel was excellent. With better bedding and soundproofing, this place could be outstanding.

While the hotel is visually very appealing, from the lobby to the rooms, it falls short in some minor but also fairly significant ways.||Service: The service was respectful but there was no warmth. The best service I received was in the bar. Everyone there was great. I found the rest of the staff to be cold and some even appeared as if I was inconveniencing them when I approached the front desk to ask for assistance.||American Express Fine Hotels & Resorts Program: Either Amex needs to be more selective about the properties they allow to participate in this program, or the properties need to decide to opt out when they really are not able to provide much value outside of standard non-FHR booking. I did not receive a room upgrade; I only received an extra 30min for checkout; the USD$100 property credit could only be spent on food and drinks, but not the massage service (nor any tips towards food/drink service). Im not a breakfast person so I never tried their breakfast so I can’t comment on that. I’d recommend this property be removed from the program since benefits are so limited. ||Room: I appreciated the design of the room, it was decorated nicely in a modern style. The bed was quite comfortable and spacious. Oddly, there were too many lamps that you have to turn off manually (4-5 I believe), one I even had to call the front desk to ask because the switch was intentionally hidden in the design. The balcony attached to my room was lovely. Here’s where it gets quite odd though. The walls are not insulated well and you can easily hear your neighbors speaking and moving around. I CANNOT STRESS THIS ENOUGH, YOU WILL WAKE UP IF YOU ARE A SOFT SLEEPER. I could hear every sound that was above a whisper. I had trouble sleeping my entire stay. The bathroom needed a deep clean; there was long hair all over my bathroom that did not belong to me as I don’t have long hair. Additionally there were only USB ports located next to the bed, no other wall outlets next to the bed. It would be better to have regular wall outlets or USB-C ports since no one really has USB cords for phones/smart watches anymore. Finally, I could not get the A/C to work properly but the weather was perfect outside and it wasn’t needed ||Location: The property is perfectly situated to go to all of the major attractions by foot. I only took vehicles when my feet hurt from walking at the end of the day.||Finally the restaurant, bar and lobby are quite beautiful and really provide a good atmosphere.||Though the hotel has some good qualities, the fact that I couldn’t get a good nights sleep means I would not return. There are other options in the area at this price point.

A great 5 star hotel. Location just 100 mtrs off wenceslas square. We got an upgrade to 7th floor, room with ample space, great compact bathroom with handheld and rainshower with generous waterpressure. Modern interior. Although airconditioned (very silent) we preferred the open window. Comfortable bed. Good wifi. Great Staff. Great breakfast with big buffet and a la carte options included. On our late departure we were able to take a shower in the gym and change. A place to return to.

We had an amazing time in Prague. it took me a Long time to choose which hotel I wanted to stay in but I'm so glad I chose this 1. its in a great location, rooms are lovely & staff are all great too. smiley & helpful staff in all departments. I loved the view from our balcony and the atmosphere of all the places that we visited near by. we will definitely be back.

First let me comment on the good things about this hotel.||Staff. Many we encountered were fabulous. Special mention to Austin, Therese, Vlad (I think--porter), and Dia. They were kind, courteous, and helpful. Austin really sets the bar for customer experience and really helped to elevate our stay.||Bathroom. Fantastic shower with great water pressure. Big, fluffy towels. ||Bed. Super comfortable, with duvets that were large enough, which is not always the case.||Room. Was an interior room and very quiet. There is a lot of street noise in the area, and we weren't affected by it at all.||And there are things that give me pause.||The vibe. This is a big hotel. I found walking into the lobby to be jarring. The music is pretty awful (definitely not 4 star hotel type music) and way too loud. There's no water at the check in desk or anywhere in the lobby like many hotels provide. There is no one to greet you at the door as you walk in. Similarly, check in was very busy and without much attention to making us feel valued as we arrived. These aren't huge flaws, but for a hotel at this price range and with all the glowing reviews, I was expecting something that felt more personal and welcoming. ||The breakfast was very nice with attentive staff. The dining room, however, is huge and, again, incredibly loud. If you enjoy a quiet cup of coffee in the morning and a relaxed experience, you won't get it here. There is an outside area that's ok with some greenery, but the seats aren't terribly comfortable and, sandwiched between buildings, it isn't really an inviting courtyard. Not terrible, but not pretty like many hotel courtyards.||At check out at 4:00 a.m., the lobby music was loud and annoying--like elevator musak. I mentioned it to the gentleman at the desk, and he said that he has to keep it that loud.||Overall, there's nothing wrong with this hotel, and many things that are quite nice. But if you're looking for a calm amidst the storm that is Prague, this hotel isn't it.

Amazing stay. Rooms new. Breakfast not that much big but very very nice. Receptionist’s are very welcoming and nice. Good location and safe. They provide everything you need for your trip. Top top, I would stay here in my coming visit. Suitable for Saudi Families.

Lovely hotel , staff very nice, food delicious. Breakfast is buffet or made to order. Room is clean and modern but not as nice as the rest of the hotel in that it is fairly small. Bathroom shower is great. It is quiet though.