Michael L.
Yelp
I went into this store to purchase a pair of BENEZER Monk Straps in size 13. They arrived at my house this past week in an obviously pre-worn condition. I immediately called and asked them why this happened and they told me to bring them in and they'll "solve my issue."
I did.
They refused my return, accusing me of damaging the shoes. Interested in profit, they instead directed me to a different pair, another online order, or a trip into Manhattan for a different shoe.
As someone who supplies REAL DOLLARS, and expects an authentic product, I am under no obligation to deal with ALDO's crappy shoes, or a trip into Manhattan to fix their quality control issues. I'm disputing the payment with my bank.
Thanks, ALDO, You lost a customer for life.