Alecrim ao Chiado - Once Upon a House

Perfect spot in Lisbon the Chiado area lots of shops, bars restaurants etc. Lovely street music was so entertaining. The hotel is 2mins from the metro and easy to walk to the river The hotel is small but so lovely. Warm and happy staff who were so helpful giving advice. The breakfast ladies were lovely offering us eggs cooked to our choice. Fresh fruit bowl on each table was a treat. The breakfast also had fresh squeezed orange juice, granola and bowls of nuts and chia seeds. Also ham and cheeses loads of fresh bread and delicious pastries. The room was spotlessly clean, cool and spacious with tea and coffee and filtered water replenished every day. It was a very comfortable stay. We loved it!

I really have to do an honest review of this Hotel.|I'd love to say it was perfect, but.....|Positives, the staff are incredibly helpful, welcoming and friendly|The breakfast was first class|The location is excellent|We used the taxi which was arranged by the hotel & again, excellent. ||The not so positives........|We had room 1, which was large & spacious|The attention to detail was excellent|We were on the ground level & the street noise was not great, but with the shutters closed it improved, however, the biggest disturbance for us was, as previously mentioned, the reception is right next to the room & loud/echoing conversations were most annoying while we were trying to sleep/relax.||I guess the biggest disappointment for us was, we booked this over a year ago and requested a quiet room with a balcony |Neither was honoured |When we questioned this on checkin we were told the balconies were small & we had the biggest room 🤷‍♀️||In summary |I'm sure given a different room this hotel could be perfect, but for us, the disturbed sleep & our requests not being honoured was extremely disappointing 😑

We stayed here in Room #1 for several|nights in September 2025. It is one of the|largest rooms and as it faces the stree, it has lots of natural light. ||Unfortunately the street noise went on at all hours so you have to shut the windows at night. ||The side of the main reception desk is maybe 6 feet away from the front door of the room. So there was some noise from conversations occurring at the front desk. And conversely less privacy for us in the room.|| An issue for us was the dim lighting in the|room...especially in the bathroom where|one expects good lighting. There was|barely just enough light while using the shower.||Breakfast is pretty good with enough variety to satisfy. You can place an order for your eggs. There are cold cuts but no bacon or sausage to go with the eggs.||There are a number of stairs and directions to navigate to get to the breakfast room. Not sure how they accommodate handicapped access.||Overall a clean, well-located place and not too expensive. We would return as long as long as our old folks joints hold up.||Be prepared for walking all the hills in Lisbon. We were reminded of just how out of shape we are.||There is a very good Italian restaurant (Mano a Mano) just down about 1-1/2 blocks on the opposite side. Two Japanese restaurants are also located within a block. There is a mini-mart for water, soda and snacks down from the hotel. But there is no 'fridge in the room so choose accordingly. ||Going directly up the hill a block from the hotel is a good restaurant for the famous bifanas (Portuguese sliced pork sandwiches) which Bourdain recommended. The bifana was fresh sliced, warm, juicy and filling. But don't expect American style condiments and adds (mayo, lettuce, tomato, onions etc).

We enjoyed our stay in Alecrim ao Chiado. The location is excellent. Walking distance to many of the major tourist attractions, close to many bars and restaurants, 5 minute walk to metro, train station or the water.||The stars of the hotel are Gonçalo and Sameer. Both gentlemen were excellent hosts; providing a warm welcome, recommending restaurants and places to visit and warmly interacting whenever our paths crossed.||Our room was spacious and characterful and nice and cool with effective aircon during hot Lisbon days. Only slight problem was we were awoken by noisy people outside on 2 occasions.||Breakfast was excellent. Large buffet with lots of options and eggs cooked to order by the friendly breakfast team.||Would have rated 5 star if there was an outside area or a better inside area to sit, other than just going to your room.

This hotel was our highlight of the trip. Lovely staff who really go beyond to make your stay memorable. The location is excellent and we were able to see lots of different places in Lisbon with a toddler. I recommend this place to families. Thank you Claudia for making our stay special.

A wonderful quaint hotel! So historic, clean, unique and the people were so kind. Claudia and the staff were just fantastic. This hotel was my first experience in Portugal and it made me fall in love with this country.

This is a great boutique hotel close to everything but quiet even so. Rooms were spacious and immaculate. Only complaint would be the hard beds. A nice breakfast was included woth eggs, fruit, cold meats, cheeses and pastries. Staff were accommodating and helpful.

Excellent location but if listening to cars rush by your window or loud young men screaming/singing at 2-3 AM nightly might interfere with your sleep GO elsewhere. We spent prior 3 nights at nearby MartinHal Hotel which charged same rate but No NOISE at night, full kitchen, refrigerator, clothes washer/dryer, elevator, better food selection for breakfast. Claudia and Iara and other employees did everything they could to make our stay better; changed our room the third night. “Feedback is the breakfast of champions”providing the owners use data to drive decision making. We’ll never stay here again!