John M
Google
Positives - staff were kind enough if not a bit fed up. I don’t blame them.|Breakfast was fine, good choice and staff were nice.|Guy on reception was nice enough. Hotel lobby is just grim and uninviting. It’s perfect if you liked the Addams Family.|My room on the 4th floor was revolting. The guy on reception changed it to another room which was marginally better. Original room was out of the lift and on the right hand side. Two single beds, stained all over the carpet with crust of some kind imbedded. Stained on the bedding, the bathroom was grose. |Next room down the corridor, same, cig burn I the sheets, staines all over the carpet, boiling hot rooms, bathroom was a bit better, it had food on the floor in the corner but was taken up after day two, I think it was tomato...I wasn’t picking it up. |Guy on reception sorted me a cab and a tour he was ok just moody but I put it down to working in such a dark and gloomy place with people moaning who got put on the 4th floor.|Krakow is a beautiful city and has lots and lots of hotels, I went for character and was shocked these places are still around. Next time I’ll book a Novotel , it might be a chain but they provide clean beds and rooms. |Other members stayed on the 3rd floor and said their rooms were grim, we referred|To mine as the coffin. You’ve been warned!