Luisina T.
Google
I booked this hostel because it had great ratings on all platforms, but it turned out to be a huge lie. When we arrived, we found a place that was extremely dirty, messy, and smelled awful. They assigned me a room with a shared bathroom even though I had paid for a private female room precisely to avoid this situation. Still, I used the shared bathroom because I didn’t want to make a scene, but things only got worse. THE DIRTIEST AND MOST DISGUSTING BATHROOM I HAVE EVER SEEN IN MY LIFE. Full of hair, trash left by people, and dirty towels.
I asked if there was another room available, but the guy at the reception did absolutely nothing to make me feel more comfortable.
As for the rooms, the disappointment was complete. There were no individual lights for each bunk bed, so every time someone entered the room, they woke everyone up. The same thing happened to me several times as well.
We tried to use the communal kitchen, and there were cockroaches. Everything was dirty and unwashed. Trash everywhere. You could clearly notice the lack of maintenance and cleanliness in the place. There were even people sleeping in the common areas!!! I’m really disappointed because I paid trusting that I was getting good service, as advertised on the apps. But it’s all a total lie — they’re scammers.
We decided to leave the room one night earlier because when we went back, there was someone sleeping in one of our beds, and they didn’t care to fix the situation. They even made us feel scared about the area’s safety when going back to the airport, so we preferred to leave on our own rather than keep having such unpleasant experiences.
And lastly, when we were leaving, the receptionist asked if our beds were clean — clearly because they were planning to resell them — showing how little they care about hygiene and the guests’ well-being.
My advice: this place needs an urgent deep cleaning and more efficient staff. Lower the room prices! For what the place offers, it’s extremely expensive and absolutely not worth it.