Alexis L Grucela, MD

Not only is Doctor Grucela an amazing Doctor she is a wonderful person. Other Doctors should take bedside manners from her which seems to be missing in todays world from many Doctors. Thank you Dr. Grucela and staff for the expert care I received

Dr. Grucela is excellent. I appreciated her caring and supporting manner. She is easy to communicate with, listens, and takes time as needed. Couldn't ask for more. Also want to thank the supporting staff. They are really top notch.

She is one of the most amazing doctors I've had the privilege to work with. She sat down next to me made me feel so comfortable and helped me get back to a normal life.

I get very nervous when I come to the appointments she speaks to me very calmly it takes her time to answer all my questions. Her assistant Melissa is the same. The doctor has done a few surgeries in the last few years for me and I totally trust her. In need be I would definitely recommend her to friends and family

Horrible experience with the care provided by Dr. Grucella and and the company Optum that she works for!!! I had been in the care of Dr. Grucella's lovely nurse practitioner named Kim. She treated me and my issues were resolved, she was lovely to deal with. Kim had noticed a small spot on me that she was concerned about and wanted to have me consult Dr. Grucella. I saw Dr. Grucellla who said she wasn't too concerned about the spot but that it should be biopsied to be sure. She was very dismissive. She told me it was a routine procedure and I could go back to work 24 hours later if I didnt lift for 5 days. I agreed to do the biopsy despite her terrible bedside manner bc I was trying to be responsible about my health. On April 10th I went in for 1 biopsy and when I woke up she had taken 5 biopsies. She had advised bed rest and said some post op bleeding was normal. I rested and did nothing but had considerable post op bleeding and 3 days later on a Sunday I blacked out and hemmoraged in my home causing me to be taken to a local ER. From there I was airlifted to a larger hospital and had multiple blood transfusions b/c of the critical blood loss. The ER doctors packed the area with gauze and the bleeding subsided and I was released on a Tuesday and continued to rest in bed. On Thursday I hemmoraged again and was taken to a third hospital where I required more blood transfusions and an emergency endoscopy to quarterize the bleeding area from the original procedure. During the whole process I had spoken to Dr. Grucella on the phone at different points. She was callous and even made jokes about how I probably wished I was on vacation instead. I had cancelled a vacation I was supposed to be on by that point. This whole incident caused me enormous pain, and I have a very high pain tolerance. But also falling the procedure i have been completely given the run around by Optum. I have found it nearly impossible to get a human being on the phone and when I do I get transferred to another department, they always have some ridiculous reason about how their group is structured but when I get transferred I get a voicmail and never end up with a human to help me sort this out. Or i get transferred to an insurance company representative for an insurance providet that isnt wbmven what i have. So in short. The care was terrible, I nearly died 2 times as a result of Dr. Grucella's butchery, and the company was awful to deal with. Please stay away from these people. They are the worst!!!

I didn’t have the best experience with Dr. Alexis Grucela. There was no way to regain confidence after what I went through. I had a fistula for many years I dealt with. Looking for relief, I was introduced to Dr. Grucela. I got a seton placement successfully with her. I went back for post-op appointments at week 2, 4, and a number of times thereafter. I was told at my first appointment that the LIFT procedure would be scheduled around week 6 after the seton placement. However, that did not happen. I still don’t know why. At the 12-week mark, the seton fell out. I think the seton came undone from doing sitz bath countless times… When I told Dr. Grucela that the seton fell out, I was called into the office immediately. At the appointment, Dr. Grucela accused me of cutting off the seton. I was horrified to hear those words from the doctor. Why would a patient wanting relief from the medical problem cut off the seton? How can the doctor say those words to their patient? As my husband and I tried to communicate calmly, her words didn’t make sense because Dr. Grucela said she had put THREE different seton loops in me. I told her that it was my first time hearing that I had three seton loops placed, because I was pretty sure only ONE seton loop had been put in. She became defensive immediately. I begged her to please check her records because I was afraid she might be mistaking me for another patient. I had to ask her more than once to please go back and check her records… It turned out that Dr. Grucela did confuse me with another patient… I was horrified. Then Dr. Grusela told me the seton placement had to be re-done and the LIFT procedure would be done at week six after the seton placement. I asked her why the first time around, the LIFT was not done at week 6. Dr. Grusela said “There must have been a miscommunication with my assistant.” Again, deflecting any responsibility. This wraps up my experience with Alexis Grucela. My confidence in her as a doctor could not be restored. I had to find a new doctor and start from scratch. Hope this helps you as you look for a doctor to help your medical needs.

Dr Grucela is a dedicated caring GI Surgeon. She always makes herself available to speak with patients both in and out of the office and hospital. She exhibits exceptional initiative, compassion, professionalism and devotion to her patients

In a word, AMAZING! I met with Dr. Grucela about 2 years ago to discuss a potential surgical need. At that time I wasn't quite a candidate...but was left with an interesting (initial) impression: a surgeon who is not eager to cut. However...presently I am but a few days out of the hospital (Northern Westchester) having had a major "fix" to eliminate my acute diverticulosis. This was done using a futuristic machine- the DaVinci Robot. While there are a few insert holes in my gut, the totality was simple: the robot's "fingers" in the hands of Dr. Grucela did an OUTSTANDING job. Simply put, she is a Master of her craft- a total pro and made the overall experience acceptible.In addition to her artful skills- she is supported by finely tuned, excellent team-mates...an absolute necessity. Great word for Northern Westchester Hospital: I have never experirnced such care, such detail and skill in their post-op staffers as I did the other day. Everyone made the stay easier than one could possibly hope for. Bravo Alexix Grucela,MD...Bravo!