Alila Ubud

We had an absolutely wonderful stay at this magnificent five-star hotel! ✨ From the very first moment, we felt truly welcomed and cared for. We were traveling with our four-year-old child, and the staff went above and beyond to make our family feel comfortable and special. Everyone was incredibly kind, attentive, and genuinely friendly — their warmth made our holiday even more memorable. 💖 The breakfasts were simply delicious 🥐🍓 — a fantastic variety of fresh, high-quality food every morning. It was the perfect start to each day! The swimming pool was великолепный — clean, spacious, and perfect for both adults and children. Our child absolutely loved it! 🏊‍♂️💦 The service throughout the hotel was outstanding. Every detail was thoughtfully taken care of, and we truly felt the five-star level in everything. ⭐⭐⭐⭐⭐ Thank you so much for an unforgettable отдых! We highly recommend this hotel to everyone, especially families traveling with children. We will definitely come back! 🌟

Trailfinders chose Alila for us in order to visit the cultural icons in northern Bali, saving the longer journeys from Seminyak. We were delighted when we arrived. We received such a warm welcome from the staff and to see them shooing off the local macaques brought home that this was a genuine jungle stay. Our (1st floor) King room had amazing cross valley views of the jungle from the balcony, had a comfortable bed and was reasonably spacious with all the facilities one would expect. The indoor/outdoor shower (but fully glazed to prevent monkey incursion) was novel and always had unlimited very hot water. Both restaurants above the pool had good menus, so we could choose the restaurant/menu depending on our taste for each meal. The jungle vista from the Plantation restaurant, and the infinity pool vista from the Cabana lounge were a stunning accompaniment to the delicious food. Every staff member was so friendly, introducing themselves and determined to remember our names for daily greeting. The infinity pool is really breathtaking in its setting with beautiful views down the valley across the jungle tree tops. It really is special. All in all, we had a wonderful stay, there were no negatives whatsoever, and wish to thank all the staff for their hospitality.

This was a once in a lifetime experience for me: the setting surpassed all my expectations. My room faced a gorgeous cliff filled with jungle life and including monkeys that would try to come in the room to steal fruit if one left the patio door open. But what I give five stars too is the caring staff on the ground who made every effort to support any needs I might have, and shower me with kindly attentions. The spirit of hospitality was impeccable!

What a beautiful stay in this special part of Ubud. The staff were incredible! Always attentive and nothing was too much trouble. Would highly recommend for a restful, relaxing and serene holiday surrounded by nature. Would definately visit again! Thank you xx

The team and the setting make this property worth the visit. It’s out of the way for most coming to Bali but so worth it to enjoy a resort style property in the middle of the jungle with monkeys that you can see during most of your travels around the property. We had a little water issue in our first room which got fixed for about 30 minutes. They moved us to the room next door and things moved forward. During breakfast they apologized for our trouble the previous night, something we didn’t even bring up. An hour after breakfast they wanted to show us a villa we could move into for our second, and last night. We took the villa and have no regrets and applaud the team for doing everything within their power to make things right. Special recognition to Yuni, F&B Manager and the entire F&B team as well as Agung, Guest Relations Manager, for working behind the scenes to make the room situation right. The basic rooms are rather small, showing some signs of age, and with a bathroom situation that can put some people off. If you’re really close with your partner/travel companion, and I mean really close, it won’t bother you. I suggest that you splurge and get the larger villa and make it a trip to remember. We will give this property another opportunity should we be in the area again and it really is because of the team and setting.

We stayed at Alila Ubud for just 2 nights and wished it could have been much longer – it is a truly magical place. The jungle setting is stunning, with macaque monkeys swinging through the trees (and occasionally trying their luck at the breakfast buffet!). The staff are very well trained at gently shooing them away and were friendly and helpful throughout our stay.|Our room was lovely with a beautiful jungle view and very comfortable bed. The vanishing pool is large and absolutely breathtaking, overlooking the rainforest canopy. Breakfast was excellent – fresh, varied and delicious with cooked options made to order. The two on-site restaurants are atmospheric, offering both Balinese and western cuisine.|There is a complimentary afternoon tea with amazing local cakes every afternoon between 3 and 4 in the Cabana restaurant next to the pool which was lovely.|We loved the free morning wellness classes such as yoga, and the complimentary shuttle into Ubud made it easy to explore the town, Monkey Forest and Water Palace. There are quite a lot of steps around the property, so not ideal for mobility issues, but it all adds to the feeling of being immersed in nature.|A peaceful, beautiful retreat and a real highlight of our Bali trip – we would absolutely love to return.

The view is truly exceptional and definitely the highlight of the stay. The front desk team was also very warm and welcoming, which I appreciated. However, I was disappointed because it was not worth the price. The room was very small, the massage in the Spa felt quite basic, and the breakfast was also rather simple for this price point. I have stayed many times at Alila Seminyak (the same chain in a different city) and the experience was much better.

We had a truly wonderful experience here. Their hospitality is exceptional and genuinely stands out. The staff were warm, attentive, and incredibly accommodating, and some of the kindest people I have ever come across. A special mention to our host, who ensured every detail was taken care of so that our stay was seamless and completely hassle free. The food was exceptional, and the service remained consistently impressive throughout our visit. If you are seeking a peaceful escape far from city chaos, this place is ideal. It is perfect for anyone who enjoys being close to natural beauty, with tranquil surroundings that instantly put you at ease. The location is especially suited for couples looking to relax and unwind. Highly recommend for a truly memorable and refreshing stay.