Patrick Lepp
Google
We stayed in one of the cottages for 6 months because of the corona situation. The homeowners were looking for people to live there longer. At first glance it was really nice and clean, but as soon as you looked closely, there was dust in some places, the ceiling was a bit dirty, there was dust and other small details on the fan, so not absolutely clean (it just is an older house and some of the furnishings are a bit older, but that was fine for us. We didn't complain & were happy to have found a home. We were told that air conditioning was not included in the price (with air conditioning you can also heat). In winter it was very, very cold. We & our friends, who also lived in a cottage here, bought a heater (a small heater) because the fire oven was defective (at one point something open where smoke came out) we asked the owner about it, nothing was done, but we didn't want to use it anymore because of the smoke. One time one of the house owners just came into the house, privacy disturbance. beginning of September mber we told the owners that there was something wrong with the toilet and were told it would be fixed in 2 days, none came. It continued to drip and stink of sewage. Instead we found the resignation to our cottage (we wanted to go at the end of September anyway, so it was okay for us) Only on Sunday someone came to repair the toilets. We were told that the bedclothes and linen are cleaned by the owners, we worked on a farm, so of course the towels were no longer white and that we had to replace them is of course understandable. We were supposed to end up cleaning the cottage as we found it, and we did. It wasn't the homeowners who came to check on the last day, but a man who worked for them -. (Marc) Nice man. He told us that everything was fine and that he hadn't seen such a clean cottage in a long time. And that there shouldn't be any problems with the money / deposit. The homeowners didn't want to give us our $ 250 deposit until they checked. They apparently wanted to control it alone, without us. Exactly because of the current situation, we wanted to be there. We got a message that day (we were still in Cairns), "if we are at the near, / if we already driven further away" We were reported several minor errors, - because of the blankets, bed linen (is too dirty ) that everything is not correctly in its place & supposedly 3 people had to clean the cottage for a few hours. It's a shame we didn't take any proof photos at the end because it was clean. It was just as we found it. We understand that we should pay for the duvet & towels. But not the other. Now we only got 50 dollars back of our 250 dollars and unfortunately there was no response to our message to the owners that we are horrified and sad that we are being treated in this way. We feel betrayed & are forced to write this recession because nobody answers that way anymore.
