Alma San Juan

From the second I walked in, I felt like I was exactly where I was supposed to be. The design is stunning, the energy is warm but elevated, and everything from the rooms to the food is done right.||The 360° views of Viejo San Juan and the Castillo are absolutely breathtaking. Whether you're sipping coffee in the morning or watching the sunset with a cocktail in hand, it's surreal how beautiful it all is.||Shoutout to brunch and lunch at Mar y Rosa, absolutely delicious and perfect for a slow morning that turns into an all-day hang. The DJs are incredible and set the vibe. You must try the crab donuts, addicting. We had a steak dinner there during our stay and it was prepared perfectly. Andaluz, downstairs, is also really good. It has a swanky dinner club feel with great cocktails and elevated dinner options.||Also, the robes here deserve their own paragraph. They’re basically wearable down comforters and I’m not exaggerating when I say I lived in mine. And you cannot find them anywhere else, I’ve tried! ||If you’re headed to Puerto Rico and want to feel relaxed, well-fed, and a little fancy in the best way possible, this is the spot. Already planning my next stay.

The hotel design and rooftop are designed beautifully. It felt very modern yet aligned with the style of old San Juan. Staff was efficient and helpful, and while the common areas felt tight (except for the rooftop) the room was surprisingly spacious. The room and bathroom were impressively clean. Our only concern was the front desk area which including the seating and bathroom were a little dirty upon arrival. Lastly, the room felt a little moist so some anti moisture strategies might help. But you cannot beat the location- it was amazing and worth a night or two.

We loved the location as well as our room for a quick overnight with 5 am departure. The room was really quiet, the mattress perfect, the cotton sheets perfect. The roof bar was beautiful, though somewhat expensive ($34 for a fine rum shot). We shall definitely return.

Once we figured out the front door, every moment at the Alma was a joy. The pleasant, bilingual staff consistently interacted with us with courtesy and genuine interest. Recently renovated, our room was fresh, spacious and neatly appointed with lots of space and storage for 3 people to maneuver and stash our ample shopping! The skylight feature on the roof of the hotel and sectional glass flooring with intermittent mezzanines allows sunlight to penetrate from the rooftop down all seven levels, and adds airiness to the inner recesses that would otherwise be gloomy or starkly lit with artificial light. My only critique would have been to alert those with a fear of heights, such as myself, as crossing the glass floors was a daily challenge. However, I met this challenge with amusement and it didn't diminish my appreciation for such an inventive and original mechanism for brightening the hotel interior. |The location of the hotel is also a significant bonus. Opening to the square adds so much charm and interest, and strategically allowed for easy pick up by Uber and easy navigation of old San Juan by foot. |Although we only ate breakfast at the café at the front of the hotel, it was perfectly adequate to fuel us for the morning excursions and the staff were absolutely delightful. |At the end of the day, the Alma was the perfect "home" to return to, and our stay there has been a major talking point in our conversations about our trip to Old San Juan. We will be back!

Stayed here a few times and it just keeps getting better and better! The rooms are so fresh and clean, with such incredible amenities. Housekeeping is wonderful, every time we stay they are very attentive. Don’t forget to check out the lobby restaurant and the rooftop restaurants the food, service and views and incredible!

Such a beautiful place! The rooms and view are spectacular, the service is so friendly! The first thing you see when you go to Old San Juan is this hotel and it’s remarkable. Will be coming back next year!

The room was spacious and clean, which I really appreciated. The location is also quite convenient. However, there were no windows in the room, which made it feel a bit stuffy and dark. The biggest issue was the noise — the walls are very thin and the rooms are only separated by a door, so I could clearly hear my neighbors talking. This made it hard to relax or get a good night's sleep. The staff service was okay, but nothing exceptional. Overall, it was okay

Got in late they held our room for us no issues . Location is right by the fort / square / I ❤️ San Juan sign . Coffee shop and 2 restraunts connected. Had bc a bottle of wine waiting in the room. Very good smooth . I read about noise complaints. This I could see as heard some noises but kept tv on low and it drowned out. The hotel is cute and in good repair. Looks like the photos. Rooms better than expected . Showers nice and warm beds comfy

Great coffee. Fresh, warm pastries.pleasant indoor seating area, especially welcome when weather is very warm!

Estuve en el hotel dos noches y mi experiencia fue buena. El parking puede ser dificultoso pero hay garaje municipal cerca. Pude parquear justo al frente del hotel y usé Uber para llegar a Casa España para una boda y caminé de regreso porque era muy cerca. El manager del restaurante nos atendió súper bien y muy informativo. La comida riquísima. Alma Hotel es recomendable y volveré.

My partner and I booked 5 nights at Alma at the end of June. We had difficulty finding parking when we arrived due to some issues with the power grid and an abundance of cruise ship tourists. The staff recognized the difficulty and offer us a free room upgrade to a deluxe king suit with a balcony. The hotel itself is so well curated, from the art to the ambiance, no detail was left behind. I was also so impressed with the housekeeping. It was by far the most detailed housekeeping I've ever experienced. They even organized my makeup and skincare. There is also an AMAZING restaurant just on the roof with beautiful views of San Juan. I wish I could give this hotel a 6th star. Well done, Alma!