Alma San Juan

I loved staying at this hotel. It's beautiful! Well decorated, everything clean and organized, very peaceful and the staff, very friendly. Its location is perfect. It is in the center of Old San Juan, but it is one of the quietest areas. You can see the whole area walking. It has nearby shops, restaurants, bars, etc. You have to visit the rooftop for stunning views. We went to Mar y Rosa for brunch and it was very good. Without a doubt, I would stay here again.

this hotel has a lovely sleek design which still pays stylistic tribute to Old San Juan. the initial common area appears tight yet the rooms are surprisingly spacious and maintained to a high standard. housekeeping does an excellent job keeping these rooms immaculate. I could not find one single stain or dirt, and my standards are exceedingly high. the location is unbeatable; you are truly at the heart of it all. we toured the rooftop which looked phenomenal though sadly could not enjoy due to our tight schedule. Ideally it's best shared with a romantic partner and worth a few nights to enjoy one of the most beautiful cities in the world.

Most of these hotels should be expected to be small. You’re in an old town. This is not a Hilton or Marriott but I had an unexpected large king room. Very clean, very comfortable The bathroom had a walk-in “rain” shower with all the toiletries everyone needs. A large seating area with a big sofa and big screen tv. A mini bar with a sink, coffee machine w/coffee pods, real cups and saucers & drinking glasses. The open closet space is short so you can’t hang a long dress. Staff was very pleasant. Only noise I heard at night was from the restaurant above my room organizing after closing and that wasn’t even very loud. I will say there is dampness but it’s not disgusting dampness. Whatever you hang to dry after a full day of sweating wasn’t dry even after three days. So you deal with it. There are plenty of little shops with clothes if you want to go that route. The port is a five minute walk away and I did not see those guests pouring over to this area by Plaza Colon. I found this hotel to be quite pleasant, small. You’re not dealing with hundreds of guests. It has two elevators that will take four people at a time, for comfort more than anything. They have a rooftop with not only a view (watch the sunrise & sunset) but a restaurant and pool. But I must say, ignore those signs in the building next door. If anything was happening when they opened it isn’t any longer to affect a guest. I think it’s tasteless they keep those signs up to cause trouble. I would stay here again. Enjoy your trip.

The hotel design and rooftop are designed beautifully. It felt very modern yet aligned with the style of old San Juan. Staff was efficient and helpful, and while the common areas felt tight (except for the rooftop) the room was surprisingly spacious. The room and bathroom were impressively clean. Our only concern was the front desk area which including the seating and bathroom were a little dirty upon arrival. Lastly, the room felt a little moist so some anti moisture strategies might help. But you cannot beat the location- it was amazing and worth a night or two.

This boutique hotel was such a great find! The entire place was spotless and carried a unique, welcoming vibe that made the stay feel special.||||The real highlight, though, was the staff. Every interaction was friendly, helpful, and genuine, which truly elevated the experience. Their hospitality made us feel cared for from start to finish. Highly recommend for anyone looking for both comfort and character in their stay!

We loved the location as well as our room for a quick overnight with 5 am departure. The room was really quiet, the mattress perfect, the cotton sheets perfect. The roof bar was beautiful, though somewhat expensive ($34 for a fine rum shot). We shall definitely return.

The location is perfect to walk around Old San Juan and close to everything. Also if going outside of Old San Juan is perfect point for quick access to Uber drivers. Loved the hotel, the service, staff and the restaurants. I stayed in two different rooms and they were both amazing

Once we figured out the front door, every moment at the Alma was a joy. The pleasant, bilingual staff consistently interacted with us with courtesy and genuine interest. Recently renovated, our room was fresh, spacious and neatly appointed with lots of space and storage for 3 people to maneuver and stash our ample shopping! The skylight feature on the roof of the hotel and sectional glass flooring with intermittent mezzanines allows sunlight to penetrate from the rooftop down all seven levels, and adds airiness to the inner recesses that would otherwise be gloomy or starkly lit with artificial light. My only critique would have been to alert those with a fear of heights, such as myself, as crossing the glass floors was a daily challenge. However, I met this challenge with amusement and it didn't diminish my appreciation for such an inventive and original mechanism for brightening the hotel interior. |The location of the hotel is also a significant bonus. Opening to the square adds so much charm and interest, and strategically allowed for easy pick up by Uber and easy navigation of old San Juan by foot. |Although we only ate breakfast at the café at the front of the hotel, it was perfectly adequate to fuel us for the morning excursions and the staff were absolutely delightful. |At the end of the day, the Alma was the perfect "home" to return to, and our stay there has been a major talking point in our conversations about our trip to Old San Juan. We will be back!

Great coffee. Fresh, warm pastries.pleasant indoor seating area, especially welcome when weather is very warm!

Estuve en el hotel dos noches y mi experiencia fue buena. El parking puede ser dificultoso pero hay garaje municipal cerca. Pude parquear justo al frente del hotel y usé Uber para llegar a Casa España para una boda y caminé de regreso porque era muy cerca. El manager del restaurante nos atendió súper bien y muy informativo. La comida riquísima. Alma Hotel es recomendable y volveré.

My partner and I booked 5 nights at Alma at the end of June. We had difficulty finding parking when we arrived due to some issues with the power grid and an abundance of cruise ship tourists. The staff recognized the difficulty and offer us a free room upgrade to a deluxe king suit with a balcony. The hotel itself is so well curated, from the art to the ambiance, no detail was left behind. I was also so impressed with the housekeeping. It was by far the most detailed housekeeping I've ever experienced. They even organized my makeup and skincare. There is also an AMAZING restaurant just on the roof with beautiful views of San Juan. I wish I could give this hotel a 6th star. Well done, Alma!