Janine N.
Google
We booked a 4 night stay here for our honeymoon. It was a very pleasant experience. Very nicely kept premises, beautiful gardens (at night, you can sit under the pergola and listen to the sound of the Eurasian Scops Owl, which for us was a very unique experience). We enjoyed the room, which was clean and beautiful and equipped with all (and more) that we could need. We enjoyed the Spa 3 days, it was really beautiful and relaxing. I like the poolbar, with the barstools in the water, although it's a little unhandy to sign a piece of paper as a payment, with wet dripping hands and arms, but that's a minor thing :-)
The breakfast is nice, nothing over the top but enough, good quality, local food, fresh fruits, eggs, pancakes, good coffee. The terras of the restaurant is a beautiful location to start the day.
The personnel is very nice and friendly, alsways happy to help. I had a scratch from thorns after going for a walk in an offroad area, and I immediately was provided desinfection spray. Also, when I forgot a shopping bag at a restaurant in town, the manager himself ended up phoning the chef and they even brought it up to the hotel. Very kind. I don't remember all the names but they were all very nice and professional.
Special thanks to Salvatore, our daily waiter, he is so attentive, sweet and funny. Also big thanks to the massage therapist Grace, who did a very skillful and good massage, gave me some personal tips about stretching and went above and beyond to find back piece of my earring that I lost due to my own fault.
Overall, a very nice and luxurious honeymoon!
If I had to name constructive points for improvements:
- The restaurant. The food is very good, but of course when you have a rental car and can get around to neighbouring places (Torretta Granittola, Mazara del Vallo, Marsala) you will find restaurants that do actually outperform the hotel in terms of price, quality and quantity. I understand it;'s a challenge because this region is a culinary hotspot and the strong competition is obvious, but wouldn't it be nice if the hotel was really on par with the best places around?
- the location. You need a rental car to fully enjoy this location, and that was a really stupid experiencs (we rented a car on our own, via a third party, ultimetely renting it via USave, which was a complete rip off and very poor experience. Maybe the hotel can be more proactive in arranging/ helping car rental. But I might just not know that there were possibilities. My strong recommendation to other guests is to use well known companies for car rental and keep your eyes open.
Alltogether, thanks for the great honeymoon, you truely made it a great experience!