Aloft Al Ain

I have been staying in Aloft and this is my first time to book in Aloft Al Ain. I liked the location of the hotel because it has many nearby restaurants and cafes. The hotel pool at the top is also good. Room is the standard Aloft room which i am used to. The one thing that lacks is service quality.

The rooftop at Aloft Hotel is absolutely stunning! ||With its breathtaking views and stylish ambiance, it’s the perfect spot to unwind. The seating area is comfortable, and the vibe is lively yet relaxing.|| A special shoutout to Praveen, who made the experience even better with his attentive service and warm attitude. He ensured everything was flawless, from drinks to small details. Highly recommend visiting the rooftop—it’s a highlight of the hotel!”

Such a lovely hotel. Rooms are so clean and the location is super nice. Right next to the Hazza stadium and many fancy restaurants and coffee shops nearby. Staff are very friendly especially the receptionist named Neha, sweet smile on her beautiful face. Will come back again.

Room is excellent. Bed is conformable. Layout is good and has plenty of electric socket. Hospitality to be improved. Most of the Staff are not so kind to children. Not smiling. Room service is slow. Location is good if you came for business purpose. A lot of good restaurant and Cafe. A recommended hotel, but Not the best choice for family vacation.

Subject: Issue with Room Key Access at Aloft Hotel Dear [Hotel Manager/Concerned Department], I recently checked into Aloft Hotel and faced an issue that caused me significant inconvenience. Upon my arrival, I was informed that I could not receive my room key as the system was set to activate only at 10:00 AM. This meant that I had access to my room without a key, which was both inconvenient and concerning. I kindly request that you address this issue to ensure a smoother experience for guests in the future. Providing timely access to room keys is essential for guest satisfaction and convenience. Thank you for looking into this matter. I look forward to your response. Best regards, Feel free to adjust any details as needed!

Roof Top Bar DJ (Ramy) is AMAZING! I live locally, come here several times a week and Ramy is one kid the best DJs I’ve ever seen/heard. His mixes are insane!!! Would choose to come here instead if heading to Dubai. Hope he stays for a loooooong time!

We checked in to aloft no welcome very cold check in we booked half board for two night two rooms + one kid restaurant times were not explained had to ask for the timings & locations no buffet in on the first night set menu only and was asked to pay for the kids dinner and when mention the child is 5 years still insisted that we have to pay. We requested to speak to the manger & the waiter checked with the manger & it was included staff our not trained no welcome. Breakfast was average. TV in the room was not working had to call 3 times from 9 in the morning to fix it how come you releases rooms for check in with out checking the equipment in the room is working or not ? Housekeeping F&B Front Office you should work on your customer service also we wanted to swap dinner for lunch & it was not possible ?? No flexibility being a Marriott property you don't live up to your standards very disappointing +

I will talk about the rooftop. Discovering this gem in Al Ain was truly a highlight of my evening outings. The bar offers a big range of alcoholic beverages and very special cocktails. The food menu complements the drinks perfectly. What sets perfect this place is its stunning view!! The people is vibrant and the music selection keeps the energy high. A must-visit place for sure!