Aloft Al Ain

We enjoyed our two night stay. Room was super big, modern and clean. We asked for quiet location for our room and reception was able to do that, a bit noise in first night from outside but it didnt bother too much. Breakfast was good, all basic selections available. Parking was good aswell. Room service food was tasty and priced well. Loved all christmas decoration!

I had a great experience at the Aloft Bar. Everything was excellent, from the drinks to the food. The DJ created an amazing vibe with great music that really lifted the atmosphere. The staff were incredibly friendly and welcoming, especially praveen Zuty, Amon, Arker, and Ilys — they truly stood out and made the experience even better. Overall, it’s a fantastic place to relax, enjoy good drinks and food, and have a great time. Highly recommended!

Very comfortable hotel. Nicely located fairly centrally in Al Ain. Most attractions are not far away. ||Delicious breakfast with many options. I especially loved the hummus varieties and salads.||All the staff are courteous , including the pool staff and the housekeeping staff. ||They pool on the roof is a great place to relax at sunset, with views of the city and Jebel Hafeet in the distance. The water is heated, so even in the winter it's 30 degrees, warmer than the air temperature.

I had a great experience at the Aloft rooftop bar. The atmosphere was amazing, and the staff were very friendly. Special thanks to Praveen and Shameem—they were so nice and made our visit even better. Highly recommended!

I’m very disappointed with my experience at this hotel. I left my car with the valet parking, and when it was returned to me, there was a nail in the tire. Instead of acknowledging the issue or offering any help, Younes at the reception was extremely rude and didn’t even apologize. For a hotel that claims to offer good service, this was unacceptable. I expected professionalism, responsibility and at least a basic level of respect. I hope management takes this seriously and improves their customer service.

The best hotel with truly wonderful service. The food is among the most delicious I have ever had. I would especially like to thank and appreciate Chef Mohammed for his great efforts, professionalism, and respect. The service was absolutely outstanding, particularly from the staff members Suad and Shaw, whose kindness and dedication made the experience even more special

I have been visiting Aloft Hotel for over 9 years, and every visit has been a wonderful experience. I want to give a special mention to Shameem, Praveen, and all the bar staff — their professionalism, friendliness, and attention to detail consistently make every visit memorable. The atmosphere at the bar is vibrant and welcoming, and the team always goes above and beyond to ensure guests feel comfortable and well taken care of. Thank you to the entire bar team for making my visits over the years so enjoyable!

Aloft Hotel Al Ain has so much going for it — spacious rooms, incredibly comfortable beds, a prime location, and one of the friendliest reception teams we’ve encountered. Ahmad Hasan at the front desk deserves special mention for his professionalism, warmth, and welcoming attitude. He genuinely made our stay better and reflects the standard this hotel should be proud of.||Unfortunately, a few service issues held the experience back. The operator (dial 0) repeatedly assured us that housekeeping was on the way to refill shampoo, yet after four calls and more than an hour, we learned that no one was available the entire time. The repeated false reassurances were frustrating and unnecessary.||Another concern was a Filipino staff member in a suit stationed at the entrance — possibly valet or security — whose behavior came across as unnecessarily aggressive. Despite the entrance being spacious and the valet team immediately taking charge of the car, he would still snap instructions to move left or right, often contradicting himself from one day to the next. His tone was confrontational and made arriving or leaving the hotel more stressful than it should have been.||The valet service itself needs better coordination. Our car was left unlocked overnight, and when we handed over a wheelchair, it was placed carelessly, causing it to bang around throughout the drive. Vehicle retrieval also took longer than expected, even during quiet hours — suggesting the valet team may simply need additional staffing and supervision to match the hotel’s otherwise high standards.||That said, we want to emphasize that this was overall a good stay, highlighted by the exceptional reception team and especially Ahmad Hasan, whose professionalism stood out.||We would love to visit Aloft Al Ain again and sincerely hope these concerns are addressed. With its excellent rooms, great beds, and strong foundation, this hotel has every potential to become one of the best stays in the city. 🌟