Aloft New York Brooklyn

This was my second time in New York, and staying at the Aloft Hotel was both comforting and financially affordable. The space was clean, organized, and welcoming, with beautiful city views and a soft bed to rest in. I never had a single complaint. Even though the walls might be a bit thin—as is often the case in NYC hotels—this stay was incredible! The room was spacious and well maintained. If anyone is looking for a great hotel to stay at, whether for a day or, like me, a week, I highly recommend the Aloft Hotel in Brooklyn, NY. It may not be Manhattan, but the metro is around every corner, ready to take you on your next journey. Thank you for everything! I’ll definitely be returning

Hotel is in a great area. Easy to access buses and train stations that can take you to Manhattan. Plenty of stores and food spots around. It’s Brooklyn, so that’s to be expected. We had no hot water on the first night and most of our first day of our stay. That was quite an inconvenience! Made for some not-so-enjoyable showers. Check-in staff were pretty friendly as well. Room was a decent size and had 2 big windows which let in lots of wonderful light during the day. Had fresh towels daily and our bed was also made up whenever we returned from sightseeing. Despite some of its flaws, I’d definitely stay here again, especially for the location alone.

This hotel is amazing! Super friendly and helpful staff! The rooms are relatively spacious for NYC. And a comfy bed and a nice shower to boot.||Finally, this hotel is safe and well placed for easy access to the subway (very close to Hoyt St/3 and to 4/5 and to Jay St/Metrotech many options), very close to Manhattan. Target, Trader Joe's, and Lidl are a block away.

An amazing stay in a great location! Perfect for a girls trip to NYC and we felt very safe. The staff were so kind and accommodating with our luggage storage and we felt like it was a home away from home. The room was also clean and had everything you could ever need with a nice city view and just 2-5 min walk from the metro. Also I’m waking distance to some yummy food and coffee spots! Will definitely be booking here again if I ever come back to the city!

Overall not as bad as I'd feared, and good value for what you're getting. Came solo. Good place for solo or couple travel. The king size room was large and very spacious for NY. Checking in and out were fast and easy. The desk staff was nice and allowed me to have breakfast delivered via Door Dash every morning. As someone who drinks a lot of water I appreciate that they had some available in the lobby by the microwave. But it wasn't there on my last day, but not sure why, especially bc it was the hottest day of the week. The location is good if you're staying local or your plans have wiggle room. A couple of stations are nearby. Great coffee (Devocion 🤎), decent food, and grocery stores are also close. Only about 20m walk to Dumbo, the bridges and respective park area. Manhattan is about 10m away by train or car depending on the time of day. Airport is 50m to a little over an hour but train, again depending on time of day. Drive time is similar, but more than 10x the cost.

These hotels share a door between the rooms. These rooms are not sound proof and you can hear everything from conversations, dropping something on the hardwood to well in my case screaming. I called front desk at 3am multiple times and no one responded. Not sure how there is no staff, what if something had gone wrong? If this is how you prefer your hotel stays then by all means. Don’t expect any hospitality, when I asked for early check in the front desk guy sighed as if I asked a stupid question and gave me the most sarcastic face expression and response. For more sensible people there are other options.

Had a pretty good experience here. The check in staff were nice and the room was excellent as well. It isn't sound proof so you may hear some background noise in the hallway or from the suite next door. In terms of amenities they offer a complimentary bottled water which I can only assume is used with the coffee machine. I wasn't given creamer and getting service may take a while and there isn't a guarantee it may be honored. Since I was only here one night it wasn't a big deal and there's a lot of options for better coffee outside the hotel. Outside of that I enjoyed my stay.

Would not stay here ever again. Absolutely atrocious across the board. Understaffed and poor front desk sitting in a boiling hot no air conditioned lobby. As a platinum member I would have expected at least an explanation is there breakfast or any guidance on the property instead our room wasn’t ready at check in time. There was a line 30 minutes long just to be told not ready. Ok, not the end of the world. No ask for points upon check in or frankly any explanation. Guy behind us asked for the manager and they said not here and doesn’t plan to be here on a busy Friday Saturday etc. so we came back 2 hours past check in ONLY TO WAIT 35 minutes for our bags and room AGAIN. People were sweating and looked like herded cattle with a line wrapped around all the way outside. Then they kept helping people who cut in line who needed “minor help” like room keys rescanned causing even more build up. It was such a joke y’all need to go learn how other Marriott hotels are run. I see why you have such terrible reviews. Also nice gross shower with mold was great. The only single positive was the elevator was fast and the air con was ice cold. We had no extra toilet paper and half a roll. We were also told we can’t do late check out regardless of status.

A great location. Across the park from Trader Joe's and Target and near many subway lines. The desk staff was very jovial and friendly--unusual for NYC. The room was okay. I noticed many little things that were in need of maintenance. Overall, a decent value. I would stay here again.

Stayed here for about a week with my dad. The Asian guy with the bangs at the front desk made a homophobic comment when we were checking in, weird. The room was not clean. Found a lot of random hairs of various lengths all over the room. Not convinced their housekeeping staff actually clean anything, they make the bed/give you fresh towels every other day FYI. The walls are thin and walking through the lobby will give you a headache.

We were able to choose our check in time online but when we got there after a hellish redeye and endless subway ride from the airport, we were told at 8am that our room wasn't ready and we could store our stuff until around 2 or 3p... it was 8am and we hadn't slept since the day before so we opted to take the available room which was two beds. It was our first real trip since getting married 8 years ago and having kids and it was a pain in the ass. The hotel was fine.. for the price I expected so much more. There is a lobby counter bar that is very limited and is not open often and sort of a corner area that sells basics. The website and the hotel make it look like they have a pool but when you get there, you find out about it's really the hotel next door's and you don't have access. The one thing I appreciated is there's a sort of mall across the street with a Target and food hall which kinda made up for the lack of room service and bar. Hotels in Brooklyn are all pretty pricey but this wasn't the cheapest option by any means and I expected more.

Really impressed with our stay. I was nervous based on the other reviews and with them being under construction. Didn't notice the construction one bit. It was clean, everyone was friendly. Was it small? Sure, but we are on a vacation... not there to sit in a hotel room!

I was nervous booking lodging in the city - have never had to do it as I usually commute from NJ or stay with a friend. Booked this through Expedia based on good reviews, and I'm glad I did! Room was compact but had everything we needed sans microwave. It was very clean and pretty modern! Shampoo, conditioner, and body wash included; water tasted fine (thank you NYC fluoride!) and it was plenty quiet for us on the 9th floor. Checking in and out was very easy, and the front desk was very friendly - even bringing us some toothpaste they had when we realized we forgot. Didn't check out the bar downstairs or food adjacent; there's a great food hall 2 blocks away that we went to twice for meals! We did pay more than I would have liked, but alas I have accepted that is the price of booking in a decent area during the holiday season. I would recommend this spot otherwise! Great location near subways to get you to/from JFK and NY Penn, and walking distance to the Brooklyn Bridge.

This Location in "downtown " Brooklyn can be very convenient- depending on where you're going. In room fridge, is nice. Electric wall outlets 3 of them- that don't work- odd and annoying. The in-room safe requires you to swipe a credit card and is also not secured to any part of the room - wtf! You will experience a loss of internet connectivity on T-Mobile due to very low phone reception and a lower reception on Verizon inside your room. No secure hotel WiFi- sad. You will likely hear the constant rumble of the elevators, street noise and the neighbors in the next room and hallway so bring earplugs and run the fan on constant. There's a Target, Trader Joe's, and many restaurants/ bakeries within a few blocks - so if you don't want to overpay for the convenience store in the lobby there are options, for breakfast,etcetera. The sink area has great lighting, a nice surprise in contrast to the odd esthetic choices of this hotel chain in furniture, decor, and utter lack of sound absorbing construction. The shower water is hot and pressure is okay- there's no adjusting the shower head. Turn the nozzle handle up from the bottom clockwise to get to the warm water. This is a Marriott hotel so it has the same terrible selection of tv service options with no ppv movies or streaming from your devices. The bed is firm and comfortable and the four pillows are of varying levels of softness- decent sleeping. The window shades are not blackout. I will not be back.

Back in August, I came to Brooklyn to surprise my fiancé . His ship was coming to port at the Brooklyn Navy Yard for a few days, so I came to visit. The hotel was easy to get to from JFK airport. I arrived super early before check in, but the hotel does allow you to check your luggage, so I did, and left to go walking and take in some grub and sights! Check in afterwards was easy, staff was very friendly and accommodating, our room was clean and had a great view of NY! I would definitely stay in this hotel again!

This small 170-plus-room hotel with a bright, cheerful lobby felt intimate and welcoming. Its close proximity to the DeKalb subway station and the City Point, which houses a Target store, a Trader Joe's, and the DeKalb Market Hall that offers a dazzling array of cosines, plus several interesting restaurants right adjacent to it, made it a good choice of stay when visiting Brooklyn. Our room on the 17th floor facing the City Center was quiet, cozy, and clean. It came with a small fridge. The bed was comfortable, and the shower water was strong. The staff were courteous and helpful. We had a very enjoyable stay.

I stayed here for 7 nights June 7 - June 14, 2024. Unfortunately the bed in Room 1008 provided the worst sleep - or really no sleep - I asked for another room but that was not possible. So I suffered and got 4 massages while I was there - not in the budget! The blackout shades did not block the sun - streaming in hours before I would have normally woken up. When I researched the hotel I specifically planned to stay there because of the pool. Well the pool is there but it is closed - I was not informed about this until I asked a couple of days prior to arrival. The shower in the bathroom is horrible - no pressure and the head is fixed so I was unable to adjust it. I also asked for soap several times - bar soap - they told me that they did not have bar soap in this property. I will not be staying here again:( So sad because the location was perfect for me with both of my sons living equidistant from the hotel so made it very convenient to see each of them everyday.

Pretty disappointing. They're undergoing renovations (note to self - don't stay at a place undergoing renovations, unless you check first to find out the details.). I asked at check in where I would be able to get a coffee at 6AM and was told not here, they don't have any coffee right now. In my book, thats truly unacceptable for a hotel. The lobby, hallways and room were in disarray, I guess because of the renovations. The room was barely OK, it felt a little.run down and nothing felt especially clean about the entire place. There was no ironing board or iron in the room, although our reservation said each room had them. I wouldn't stay here again.

Great place to stay clean, close to everything, and very pleasant personnel. The best little secret is the bar and Jen. The most caring bartender around who has the best sense of humor. Makes customers feel at home when you are out of town. Even if you are not staying here stop in at the bar just to hang out with Jen. I give her 5 stars!!!

Great location, super close to the R train. Street parking was not too difficult for NYC if you're leaving before 9-11am next morning. Perfect for day event/trip. Aloft breakfast options need improvement. Sure, it's snacks and pastries like any other aloft but if you're going to have a menu of items for sale, at least match over 50% of the items that's actually available. Neighbor was a bit loud at night, so walls are not extremely sound proof. Bed and pillows were really comfortable (consistent with Marriott experience). We did get complimentary upgrade to a large suite like room that was great. Overall 4.5/5.

Very comfortable and a super convenient area to stay. They have a very attentive cleaning staff as well.

I was deeply disappointed in the Aloft Brooklyn property. When I went to check in, one desk clerk was speaking so long with an already-checked in guest that the guest finally told the clerk to wait on me. Upon using the bathroom in my room, I found a pair of black panties on the floor next to the toilet; in the shower stall, the shampoo and hair conditioner bottles had broken off from the shower wall and were lying near the drain. When I advised the front desk of these circumstances and showed them pictures of the situation, the desk clerk said "sorry" but did not offer to either place me in another room or have housekeeping come and attend to the items. The situation existed for the entirety of my stay. In addition, the air conditioning unit was so loud, it made sleep difficult. Although it could have been turned off, it was an extremely warm night so that wasn't an option. Also, the temperature couldn't be adjusted. Finally, when I went to check out, I was told I couldn't be given a copy of my bill because the printer was "out of ink". I've always made Bonvoy Marriott properties a priority choice. Although I am a hotel member, I'm sorry to say I'll reconsider this on future travels.

There's a review from June 2022 saying that they were undergoing renovations at the time. As of June 2023, they still are. Three stars for being basically sanitary, safe, and near a subway. There was nothing WRONG with it, but it was shoddy and a little bit depressing in several ways. The biggest one was that the internet kept kicking me off, and sometimes I had to turn my wifi off and on 5-10 times before it would let me log in again. Fortunately it wasn't kicking my phone off and I was able to share the connection from there, otherwise I'd have racked up a lot of data charges! The front desk staff weren't very good at using the computer system. The bed didn't have fitted sheets, just a few flat sheets on top, and they kept shifting in the night so that I'd wake up on the nasty vinyl mattress pad. There's a fridge downstairs selling some frozen foods, but as far as I could tell no way to heat them up (either in the lobby or in my room). My room had nice blackout shades but they were slightly misaligned with the tracks on the wall so they kept on getting crumpled and letting light through anyway. Like I said, nothing major wrong. Don't hesitate to book here if the rates are favorable and you're wanting to use the subway during your stay. But definitely not my favorite hotel.

This was a good place for the money, and I liked the location in Downtown Brooklyn near many train lines. They crew cleaned it every day, even though I asked for every other day, and the shower didn't have anywhere to place anything. I didn't like the smell of their choice of soap/shampoo, so I had to bring my own into the stall with me, and the only place to put any of it was at the bottom sill of an opaque window that let in light. Other than that, it was fine.

I spend around 300-325 days on the road a year. I have ambassador member status with Marriott and typically stay true to the Marriott brand. Without a doubt this was the worst Marriott property I have ever stayed at. I'm not sure what is going on but it seems that staff may be split between the Aloft & neighbouring Sheraton hotel so it's rare to find someone other than a security guard on duty at the desk. Upon checking in, the desk could not find my reservation although I had a confirmation code on my phone in the Marriott app. When I was finally given a room key after a lengthy check in process and opened the door to the room and turned the light on I was embarrassed to wake up a couple who from the looks of it seemed to be living in the hotel and hadn't had a cleaning of the room in a fair while. The room which was on one of the higher floors (22nd) was pitiful. Even stepping out of the elevator was a shock to the senses. Holes in the walls, filthy stained carpets in the general area and a rancid smell. The room seemed filthy too and although the bed sheets were clean, I decided to sleep on top and keep my shoes on the entire time I moved around the room. I turned on the television to be met with a greeting saying that it had been stolen from Hilton Hotel group. The photos below speak for themselves. They are doing some major upgrades apparently so time will only well, but I would definitely be sceptical of booking here and personally I won't be staying here again.

This particular ALOFT property is more "worn" then others at which I have stayed. There is a sign in the lobby asking for patience during remodeling but it is not clear what remodeling is in progress. The room itself was fine. surfaces clean and everything works. I declined housekeeping so I can't comment on that. The lobby is a bit confusing with numerous sitting areas but no clear organization. The breakfast area was small and also a bit disorganized.

I just stayed at this downtown modern hotel for my nephew's wedding. I can't thank you enough to their general manager and staff to accommodate my nephew tea ceremony at the loft and our stay. Clean, modern decor and friendly staff. easy access to the wedding venue, near the bridge and you can feel the vibe of being a brooklyn nite. This Hotel is a great location for all the brooklyn sites.

0/5 stars. My husband and I visited NY to celebrate an anniversary and birthday and this is by far the worst hotel experiences we have ever had. Not only the worst experience we have had, but the most expensive hotel stay we have had. We stayed 4 nights. On the first day there we let front desk know that our TV had one channel (and the audio was in and out) - yet it's advertised online that the hotel offers hundred of channels and HBO. Even after saying something on our first day, the TV wasn't fixed the entire time we were there. Things looked run down in the room. I hung up my towel on the towel rack in the bathroom and the bar immediately fell to the ground. Again, we informed the front desk and nothing was done. Lights in the room were broken and there was a hole in the front door (literally looked like someone had broken in at some point). When we got home from our trip we followed up day after day because we were so disappointed with our experience. Dealing with the hotel and Marriott head office has been a massive headache. For an industry with a main priority of customer care and customer experience, we feel completely ignored. Very disappointed with Marriott and we won't be staying at any of their properties again. Awful, awful, awful.

Honestly, this was one of the worst experiences I've had at a hotel in a long time. It all started at the front desk, I was waiting to be checked in for about 45 minutes, no exaggeration. To make a bad time worse, the gentleman at the front desk did not acknowledge me AT ALL, I had to make contact with him to see what was going on. I asked what was going on, because there was now a long line behind me and no one knew what was happening, only to find out there were no rooms available for an indefinite period of time. For me, it's communication--let me know what's going on, maybe I can go grab a quick bite to eat, maybe I'm in a big rush and have to book elsewhere but to be left in the dark is very frustrating. I understand the pressure I've must have felt from everyone but just communicate, don't hide behind answering the phones, or walking away to "figure things out", let us know what's happening. The manager came to the front desk and walked right on by, I was floored. The hotel is undergoing renovations so it's not looking like how it looks in the pictures, so that's something to keep in mind. The lobby is very subpar and the rooms are whatever, NYC hotel rooms aren't that big anyway. Aloft is usually a solid pick, but I was definitely disappointed with the service from the lobby all the way up to management.

Just say "no." First off, there was not a phone in the room, and I was placed on the 15th Floor. I used my cell phone to contact the front desk, and the only phone number they have I got on a phone with someone from Marriott (who knows) and they could not transfer to the main desk. The fire alarm went off at least five times during two days at the hotel, and after it would repeatedly go off, finally someone would say over the intercom, that tenants did not need to evacuate the building. No vending machines within the hotel, (they told me there was no place to eat within the hotel), No WI-FI that worked on the 15th floor and being in New York for business purposes. I had to go downstairs on a cramped little area to hook up my lap top to do the business part of my trip. How unsafe could you get when you are 15 floors up, with NO emergency landline phone, no way to contact the main desk, no way for wake up calls, no Wi-Fi...Unbelievable.

Valet parking was hard to order, the rooms are dark and bathrooms have very little light, the people working at the front desk are not friendly

I stayed here over Christmas and liked it, so I came back in March when I was up here visiting family. This time the rooftop bar/club was open -- along with the blaring music you can here several floors downstairs and in my room until 1am. When I called the front desk to see if anything could be done, the representative seemed to think I was a little nuts to expect a quiet room to sleep in. Never staying here again. Great location, but clueless management.

This is a horrible loft because we bought the room and they gave it away to another person in a click I really don't recommend this place

Nice accommodations! Well designed, small rooms. I wish there was more street level signage or you would walk right past it, which we did, with hands full of luggage. Really great location near so many subway stops. Nice desk staff.

I came to the Aloft hotel on a cold winter night. It was solely for the sole purpose of celebrating my cousings "30th" birthday. Upon arrival we made arrangements for an ajoining suite and an additional room on the same floor. We were a party of 12 females. They told her yes they could and when we arrived they gave the ajoining room away and put us on the 4th floor while the other party remanined on the 2nd floor. #horrible. The rooms were clean and the cleaning service was amazing. The front desk needs to be brushed up on manners and phone etiquite it was that bad. The bathrooms are very small and no accomodating for a party of two or three in the room. We could not figure out how to work the thermostate in the room becuase it was cold one min and unbelievely hot the next. Will I be going to the Aloft for a one night stay? I dI came to the Aloft hotel on a cold winter night. It was solely for the sole purpose of celebrating my cousin's "30th" birthday. Upon arrival we made arrangements for an a joining suite and an additional room on the same floor. We were a party of 12 females. They told her yes they could and when we arrived they gave our a joining room away and put us on the 4th floor while the other party remained on the 2nd floor. #horrible. The rooms were clean and the cleaning service was amazing. The front desk needs to be brushed up on manners and phone etiquette it was that bad. The bathrooms are very small and no accommodating for a party of two or three in the room. We could not figure out how to work the thermostat in the room because it was cold one min and unbelievably hot the next. Will I be going to the Aloft for a one night stay? I don't think so. Will I be going back to their restaurant on the roof top? HELL YEAH! Make sure you ask the right questions before booking. The only great thing about this hotel is location. on't think so. Will I be going back to their restuarant on the roof top? HELL YEAH! Make sure you ask the right questions before booking. The only great thing about this hotel is location.

The hotel is under construction. This Is no excuse for dirty, broken down, non equipped rooms. No warning that this was happening when we made our reservations. Arriving late at night to find no soap no pillows stained carpet & chairs, the staff had to go to hotel next door for pillows. Don't stay here Zero stars if I could

I needed a place to take a work call and stay for one night and this place fit the bill. I arrived in Brooklyn around 10am and needed early check-in. I requested early check-in when I booked the room and it stated they couldn't gaurantee but would try( as most places). Banking on this I booked a room and arrived around 11am. They had my room ready, thank goodness! My room was on the 15th floor (#1501) and it was a great room (1king bed), no issues at all.Everything was clean, the floor had a little bit of a stain but not much. I had ordered room service and it came quick. They even called to state they were out of an item but could substitute it. One thing about the lobby, I wasn't sure if I was in a convience store or a hotel? One side looked cool and trendy the other side looked a bit hodge podge of stuff and I wasn't crazy about how the check-in counter looked, a bit messy. I think if they worked on these areas it would look awesome. Overall I had a great stay! I would for sure stay here again. *If you are an spg member like me check out is 1pm instead of 12!

We booked an 8 day stay. I'm on day 6 and can't wait to leave. There are practically no amenities here. Their only saving grace is how kind the front desk staff, and Ruby from housekeeping is. There is no pool, no bar, no warm breakfast, no warm ANY KIND OF FOOD, the shower isn't the cleanest, and beds are so noisy!!!! At first I thought it was the mattress making noise, but now I realize it's the wooden base underneath. Every time we sit on or get up from the bed it makes a loud obnoxious creaking noise that is just insane!!!!!! It's located right beside some place that seems like a half-way house and multiple residents hang around outside on the sidewalk all day long. I'm pretty sure homeless people use the surrounding flower pots as their bathrooms, and my husband saw someone lighting a crack pile tonight. furthermore- every night that we've been here there's a dog that barks between 10-12 am. EVERY NIGHT! While it's conveniently located, I would much rather stay at the Sheraton next door. I will never stay here again. Beware!

If I could give them 0 stars I would. This is a disgusting place. I walk into the room and one of the managers is messing with the toilet. He tells me I was just checking the room and leaves. I walk around and it smells like mildew. I walk over to the phone and it's unplugged with now wire. I walk over to the toilet and it doesn't flush. I immediately leave and walk downstairs to request a refund and they tell me they can't because the manager isn't here. So I ask for another room and they tell me it's completely sold out. Which makes no sense because I can see that there are rooms available. These are a bunch of crooks. DONT COME HERE. THEY ARE TERRIBLE AND HAVE 0 CUSTOMER SERVICE

Very disappointed! Broken fixtures, never received what we asked for! Paper thin walls! I'd never go back!

This hotel is a true three star hotel. Nothing more and nothing less. If you want a hotel with glamour and top notch accommodations - go to another place. If you want an affordable, convenient, overall decent hotel. I would recommend this place. Pros Friendly front staff Hot tub and pool Convenient- close to subways, shopping Cons Loud - rooms are super close to each other and you can hear people slamming doors. Also the rooms are right next to a dog park so you will hear barking bright and early Cleanliness- the carpets were dirty in the room Lack of late night food - make sure you eat before you get to the room as the hotel bar and all other restaurants close at midnight. Overall it was a decent experience and the hotel is close to everything. I would stay at another hotel just because the rooms are so tight that I can hear conversations in the next room.

This hotel, owned by Marriott, is below the standards usually expected and provided by Marriott Hotels worldwide. I say this a a Marriott Gold member--shame on Marriott, corporate needs to decide whether it wants to invest in renovating, or dumping this tired hotel. There's a hip, trendy facade to the place, but it's just a facade. Everything else seems to be dark gray (gloomy gray), shoddy, low quality and minor league. For example, shampoo, soap and lotion is not provided in the rooms, instead there are liquid soap dispensers in the shower---ours were unlabeled, so you had to guess which was shampoo and which was liquid soap. The room clock was broken. The glasses in the bathroom were those plastic ones wrapped in a layer of plastic that you find in super cheap roadside motels....and so on. We asked the front desk if they offered room service and we were told "yes" but when we asked for a room service menu, we were told by the front desk that they didn't have one--and we could call over to the Sheraton next door because that's where the room service comes from. Huh? You mean you really don't have room service and you borrow Sheraton's. So weird. Valet parking...takes 30 minutes to an hour for them to bring you your car. Why? Because it's really the Sheraton's valet parking not Aloft's. Come to think of it....after all the above, why not just stay at the Sheraton next door?! Avoid this place!

Aloft was my choice for a Brooklyn spot for a work trip based on proximity to the hotel I was originally to stay at for a conference that had already booked up. It was near enough, at a 10 minute walk, and the rate was honored. So at under $300 for a Thurs/Fri night, it was a winner. Summary: I'm not young and hip enough to appreciate the vibe here. I've been to other loft style hotels and loved the style and vibe, but this one... Pros: The front desk staff were friendly at each encounter and always professional. The rate The location The modern decor in the room Cons: Narrow crowded road left Uber drivers having a hard time Small bar with seating for about 5 Left the green eco card with the desk to get points vs service, so I left the room a mess. And they came in anyway and serviced the room. The elevators are seemingly trying to be a mini club with strobing lights. Some of the furniture was worn.

Checked in the Aloft hotel on a Friday night. Hotel lobby area was dirty. Trash all over the floors as well as the elevator. The room they assign us to smell like mold . We quickly request a change of room. The rooms were extremely small not worth the cost they were charging! Bedding had hair all over the sheets. Just felt dirty being in that room! The worst experience I ever had.

Absolutely stay away, especially while they are "renovating." It should be illegal for them to host guests for the same not inexpensive rate when the rooms reeks of tobacco smoke and mold, the "24/7" gym doesn't have functioning lights after sunset, drinkable water is few and far between (the front desk person actually offered me an opened bottle of water he found behind him), dust everywhere, unbreathable air everywhere, do yourself a favor and book elsewhere while you can.

The cleaning ladies only come to the room if you go down stairs and ask for something. Which explains why there wasn't a do not enter card for the door. They weren't coming anyways, hmmm Oh there was a fire and there and no alarm went off the guys at the desk had no clue. To top it off the one and only microwave didn't even work, as if it were just for display or something. Also they should work to make the 23rd floor sound proof since you have a pretty much 24hour club right over your head. The location does have everything you need near by across the street is target, Trader Joe's and a bunch of restaurants down stairs from that which is great. The Fulton mall and planet fitness is a 3 min walk away.

We stayed here because of the affiliation with the marriott brand. It was a total mistake. This place is under renovation, something we were never told about. Both the lobby and the rooms are under construction, with unfinished paint jobs in the room and the hallways, boxes piled up in the lobby, empty sockets in the hallways and junk piled up in the hallways. The water in the bathroom sink never gets warm. But, the absolute worse was the broken window in our room. Not only was the cold wind blowing in, but the rain blew in soaking our clothes laid out on the shelf. This place is noisy, and attracts large crowds in the front on the weekends. Do not stay here.

This is by far the worst Marriott I have ever stayed in. Upon arrival after my flight being cancelled and driving 5.5 hrs in downpours and a thunderstorm, I was giving attitude by the receptionist, until she realized I was an elite member and then decided to ask if I wanted wine, that made it better, until I got to the room. The room was absolutely disgusting and if it wasn't 11pm by the time I got there and had to arrive at work at 630am, I would have completely left the place and went to another hotel. The bed and sheets had not been cleaned. I ended up sleeping on top of the covers in all of my long clothes because I was so grossed out. There were crumbs left in the bed, along with hair, stains all over the floor. I did not even want to look anymore because I was sleeping myself completely out. I attempted to use the coffee maker in the room, broken.. I checked out right in the morning and one of the staff members kept saying the F word at the desk. Classless. I was supposed to stay here again for work next week for the entire week, however I stayed up later to contact Marriott to cancel my reservation so I could stay elsewhere. Beyond disappointed. Also, this morning I went to purchase fruit, it was old, molding, I was gagging at it.

My favorite place to stay when I'm in Brooklyn. The staff treats you like family. My room is always chique and spotless. I used to spend my stay-cations here. Aloft is within walking distance of the court houses, Barclay Stadium, and my other fave the old Albee Square Mall. Thank you Aloft for consistently providing great service to this Brooklyn Native:).

Good location within walking distance of shops and stores, close to Manhattan Bridge. Let's talk parking. Construction all up and down the block, totally unclear where to pull in and there's only valet. If you pass the hotel you'll spend 20 minutes going through the one ways and traffic to go several blocks to get back. The valet finally came over and said parking was $50 (plus tip of course) to park at the hotel per day and you could leave and come back with no extra charge one time per day. My husband parked down the street at the same garage the valet used for $20 and I was told by staff parking was $40. So someone is pocketing $10 extra to park your car. Save yourself the money and the possibility of having a valet ding your car and park down the street. The hotel elevators stink like amazing quality weed but I was with my two kids one of which wanted to know where the skunk was. The lobby has a pool table, lots of snacks (they're not free) and chairs to sit in. But DIRTY and torn seats, just gross. There's a bar that you get to by taking the elevator, cause we were with kids we couldn't go. Happened to head out onto that floor cause we got off at the wrong stop. Views looked amazing. The room was adequate size but DIRTY! The floors hadn't been vacuumed and there was dirt and hard water stains all over the bathroom. Not the worst I've been in but one of the worst. I asked the staff to come up and clean the room and do a thorough vacuuming. They will give you a $5 credit for drinks if you decline room service. Not worth it. Beds are comfy. Tap water in bathroom ran brown. Took several minutes to run clear. GROSS. Bring bottled water to avoid the charge for drinking the two Aquafinas the room supply's. I may go back but I probably won't.

Well, I like Aloft, and stay in many Alofts throughout US and the world: from Silicon Valley to Philly, from Austin to Kyiv, Ukraine. This one is just "mew", not impressive. Good location, fairly friendly and cheerful service, as in most Alofts. However, it is too loud, too expensive, with tiny rooms, and small and cramped common areas. Didn't get a nice room, despite Platinum Status with Marriott. The room was quiet. Didn't care for the value much: too high price for the average quality. Would stay elsewhere. Another word of caution: Kimoto Rooftop on 24th floor only looks nice, but in reality it is to be avoided: high prices, indifferent service, dubious quality. It is not part of hotel, as a full disclosure.

A terrible place. Can't find a worse place if you tried. It is definitely the worst hotel I've stayed in. And it is way to expensive for the quality they provide. Avoid at any cost.

The check in people were very nice, and the location is good. For this I grant 2 stars. I don't deduct stars for the fire alarm that went off at midnight since that was a fluke, and wouldn't normally happen. What I do deduct stars (or not grant more) for is the noisy air conditioner that whines and buzzes. I could also hear every word that the people in the room next to me were saying; even though they were talking at a normal volume...until almost 3am. I don't give stars for a clean room. The room is supposed to be clean.

Really liked the aloft... A word of warning...there's construction eeeeeev'rywhere around here. So at least you know you're in an up and coming area. It seemed like they weren't working on the weekend but on a weekday...there was this outdoor cage elevator thingamabob full of construction workers going up past my window all Friday afternoon :-\. And a sound like two pieces of metal being pounded together. I was told the tallest building in (downtown?) Brooklyn, a residential condo was going up next door. Anyhow.... I didn't have the greatest time at the**other** aloft in the nyc area so I was skeptical to try this place. Also a little worried it would wind up being a bunch of college aged people and me ...but it wound up being a real mix of people. Location: I love this location! I'm sort of surprised how much i've come to like it here. You're surrounded by subways and the long island railroad, 1/2 block from the Fulton st mall, walking distance to the Brooklyn and Manhattan bridges, cobble hill, Brooklyn heights, Brooklyn Bridge park, I could go on -- you're in a nice midway point to get to most of Manhattan or go deeper into Brooklyn. Really hospitable staff from the front desk to the cleaning staff to the bartender. Everyone was nice and made me feel welcome here. Free coffee!! & tea. In both the room and unlimited in the lobby. Forego getting your towels changed each night and you get a $5 credit for whatever you'd like downstairs in their little breakfast-lunch deli store area. The lobby area has a few tables and couches for phone charging, etc and the little bar in the lobby is kind of cute. Very comfy bed! Nice sized room with two windows (they open!). I'm not as enthusiastic about bliss bath products as other reviewers but yup, all that good stuff in the bath room. The color scheme is a little bit on the grey side as someone pointed out but it seemed to go with the location (my room had a giant pic of the Brooklyn bridge over the bed) so it seemed to work. With the deals you can get this is a good choice.

This is SPG's Aloft hotel so you know what you're going to get - compared to the Sheraton next door, the room is going to be smaller but it's also going to be hipper. That said, this hotel had a few perks that I appreciated: -Aloft guests are able to use the valet service provided by the Sheraton next door. But be smarter than me, and pay for the valet as part of your reservation ($35/day) instead of on the spot ($45/day). -Like other Alofts, there's free WiFi in the room for all guests. In comparison, the Sheraton next door charges for in-room WiFi. -There's free tea and coffee during the day, and lime water a night. Not a big thing, but I appreciated the extra touch. -There is a Japanese themed rooftop bar/beer garden. It was very well designed with a beautiful night view. We even saw a Sheraton guest come over to experience Aloft's rooftop bar.

I came to the hotel bar last night and the drinks were absolutely on point! The bartender was very nice and he has games for me and my friends to play. The service was 10/10. I think they also have a club upstairs that attracted a lot of people. There is music with a DJ. Highly recommend Aloft for a nice night out.

The hotel was under renovation with piles of construction material in the lobby with no attempt to arrange it in a way to accommodate guests. We were promised renovated rooms, but they were old, worn, and dusty. When we complained, we were offered a 10% refund. 3 weeks later, after 5 emails to the manager, the refund has still not been processed. The manager has replied once saying he was out of the office and would take care of it upon his return. That was May 23rd, 2 weeks ago, and nothing.