Aloft Orlando Lake Buena Vista

So, I needed a hotel because my A/C at home wasn't working and had to wait for install. The rooms can use better cleaning. The front desk doesn't answer the phone when you need something. They do not give you towels unless you ask and forget about it same issue with toilet paper...the hallways, hotel lobby and pool area is dirty. I think they should just get housekeeping to do a better job and that would fix the issues. Location is great. Parking is not free

We enjoyed our first stay here. The design of the king rooms makes them quiet, and we were actually able to sleep — which is rare in the Orlando area. We loved the lobby vibe, and the service was quick, welcoming, and efficient. The TV is modern and includes apps like YouTube, so you can enjoy videos of nearby attractions. We’ve already booked our next stay and hope to have the same great experience.

We had an amazing stay at this location during our most recent Disney World trip! Located a convenient 15 minutes away from practically any Disney destination, and close to major restaurants and shopping. Rooms were spacious and clean. We particularly enjoyed the larger bathroom space with multiple mirrors as we were on a girls trip and needed the space. Only downsides are parking is an additional fee.

Upon arrival and checking in on Thursday 06/12/2025 service was EXCELLENT after that service was AWFUL! Had to go out to purchase cleaning products to clean the room and soap to shower with and trash bags. We did NOT get our room cleaned until the day before checkout which was Sunday 06/15/2025 checked out Monday 06/16/2025 even though we asked about getting the room cleaned twice still no service and when they did come to clean it was a very MEDIOCRE spotty cleaning. I'm glad we cleaned it prior to service. Also had to go down. each day to the front desk to get bath towels, wash cloths, etc. The bed covers were so wrinkled you would've thought ten people had slept in the bed prior to. The couch in the room was stained as well as the carpet. The shower gel in the shower was completely out and it still did NOT get replaced after leaving word that it needed to be replaced. The hallway carpet smelled really bad and the elevator carpet was filthy. Being that this was a Marriott brand I thought it would be really nice. I've stayed in Alofts hotels before in other cities and states and it was nothing like this one. Will NEVER stay again nor would I recommend anyone to stay unless it's a last resort and I do mean LAST! Please bring your own iron if you have clothes that need to be ironed.

Very clean comfortable hotel. Staff were great, property was close to everything Disney related. Really enjoyed our stay. I wish I had more time in the area I would have gladly booked for multiple nights. The hotel was quiet from our room even though you could hear so much going on in the hallway. ||Very clean, nice bar, beautiful pool and gym.

This is the first time we came to this hotel and the service and experience has been phenomenal! Our dogs also enjoyed it. We had some issues with our room and it was taken care of by Giovanni (dog lover!). He attended us with total respect and consideration (best customer service at Aloft!). Ali is sweet and very friendly with dogs. She also a dog lover and makes great old fashioneds (minus the bitters that weren’t in stock!). Anahi and Mell were great at accommodating our needs and extending our stay. ||Looking forward to visiting again soon!

Worth it! The room was very clean and quiet, the bed was super comfortable and the view of the lake is nice. The lobby has a nice vibe and the bar is a cool place to hang out after a long day at the park. If you are planning to go to theme parks, they are all pretty close if you are unsure which one you plan on visiting.

Mr. Alexis's service in organizing my event was wonderful. He supported us every day of the training and had everything ready on time. I truly thank Alexis for his excellent attention and service at the hotel.