winstonbeden
Google
I just spent two WONDERFUL days and nights in the Providence Aloft, and honestly, there is not a single aspect that I wasn't 100% pleased with. As with most hotels it starts at the front desk, and no matter whether it was Ariane, Daia or Jae who was on duty, each was friendly and knowledgeable, doing all the little things to welcome the traveler, and of course, always with a smile. Teamed with them is the concierge service, also welcoming, informative, helpful and equally friendly. The lobby was spacious and impressive, very tastefully decorated. A pool table was a nice distraction and a way to make an acquaintance or two, while the bar had any beverage of choice. (I've never seen someone so young as Hannah run a bar SO WELL! If she is there, ask her to tell you her story! She is amazing. ) Overlooking the street is a nice and well equipped fitness center. My room was spacious, immaculate, very comfy and offered all I needed and then some. The steam dryer to remove a couple wrinkles was a nice touch. The view was great as was the large TV with plenty of channels. Finally, another thing that so impressed me is how CLEAN the entire place is. Whether it is those cleaning the rooms working together, or little things like those cleaning the elevators, keeping the 1st floor areas clean, clearing tables on the first floor . . . the ALoft is SPARKLING clean, and all those responsible are likewise welcoming and friendly. A great location easily within a nice walking distance to so many things (including going to TRACK 15 for lunch but that will be a separate review!) Thank you ALL who made my stay, well PERFECT.