Nick Du Temple
Google
Stayed at this hotel for a long period of time, I found that the staff were incredible. They provided some of the best service I’ve ever seen at a hotel.
I stayed in two different rooms. One room was very clean and one room had stains in the carpet and an issue with silverfish. (I never brought this up because I noticed the bugs closer to check out). There was likely a leak in the room previously.
During my stay, there were two occasions where the hot water did not work in the morning. The hotel provided reward points as compensation for the first one and just an apology for the second one.
Breakfast wasn’t my favorite, however, it was very decent for what the hotel could offer. It was convenient and it made the morning easy. The coffee machines were fantastic to have.
Parking is €25 a day. It can be very hard to park if you are trying to park on a Friday afternoon before 8pm or Saturday midday because the parking garage is shared with the shopping center. However, If you drive around the floor a couple of times someone is always leaving. Hotel guests can only park in two areas that are kept open 24 hours. The garage is very spacious for parking in Germany and as long as you follow the arrows, there is plenty of room to turn around corners.
The parking is paid separately at a pay machine. The hotel does not offer the ability to use a key card or add it to your room.
The parking garage only accepts Visa, MasterCard, or notes.
The only feedback I have for the hotel in regard to parking is if you can negotiate some reserved space for hotel guests. Please see if there’s any way to get a system that integrates with key cards to enable guests to pay at the hotel itself.
The laundry facility is very limited, so plan ahead and set a timer on your wash cycle. There is only one household sized washer and one household size dryer available.
This hotel does have fantastic air-conditioning. This is a very nice hotel to stay during the summer.
This hotel is located in a very accessible part of Stuttgart, and is directly in front of a U station.
Despite a few minor things, I would stay at this hotel with no hesitation again. The staff will help you with anything you need and are very friendly and easy to approach.