Екатерина
Google
Not only is the hostel old and does not meet modern standards, but the photos on the booking website may not correspond to reality and mislead guests. The lack of a computer room, a photo of which is posted on the booking website, is one example of the negligence of the staff. In addition, be prepared for your requests to be ignored by the staff! Despite the fact that I repeatedly emphasized that I needed a lower bed, Federico gave me an upper one. Despite this, and although there was another male receptionist behind the counter and other male employees, none of them responded to my requests to help carry my luggage to the upper floor!!! Be prepared for the fact that you will also have to carry the linen yourself after check-out - despite the price for the stay, the staff will not cope with this! In the room, in addition to the fact that there are no lockers and / or bedside tables for storing things, there are also no personal lighting above the bed, and sockets were only in one of the corners of the room! The number of showers (without soap) and toilets does not correspond to the number of people on each floor. The electronic door key may break from time to time! The staff's disregard for guests became obvious when, after I presented a personal item (a beret) forgotten by one of the guests at the reception desk, the girl at the reception desk at first did not want to take it for safekeeping, and then took it only after I had to insist that the guest could return for the item, and they should keep it!The “breakfast” included in the price of your stay cannot be called that – it is more for show.