Alpenhof Murnau

I really like Murnau and this hotel is very peaceful and located in a very quiet place. I love the saunas and the outdoor pool. The rooms were kept very well. The dinner menu was exquisite with course meals. The staff was very attentive and helpful and enjoyed every bit of my stay. Very recommendable

We stayed here for a few nights recently and, overall, enjoyed our visit. Although the hotel itself isn’t new, it’s clear that significant time and investment have gone into modernising and refurbishing it. The updated areas look stylish and contemporary while still complementing the region’s traditional character. In contrast, the sections awaiting refurbishment felt a little tired, so hopefully plans are in place to bring those up to the same standard soon. The property offers a variety of indoor and outdoor pools. The two outdoor options are lovely: a large lap pool and a smaller hot pool. While the smaller pool features bubbles and jets, it was a bit cool for my taste. A long tunnel connects the indoor and outdoor space, a quirky detail, though it gave me more of a “nuclear bunker” vibe than a spa retreat. The relaxation areas are a highlight, with two custom wooden huts stocked with tea and fruit, plus plenty of cosy seating. Warm blankets and soft towels enhance the atmosphere. That said, these areas close at 8 p.m., which feels early—extending the hours to at least 9 p.m. would be a welcome improvement. It’s a pleasant hotel with thoughtful touches, but nothing truly stood out as exceptional. Considering the price and its rating, that lack of a “wow” factor was a little disappointing.

The wellness facilities offer good variety, though three were not operational, causing overcrowding at peak times. Staff were friendly but insufficiently trained for a 5-star standard. While a €70 adjustment at checkout was appreciated, the senior receptionist’s response during feedback felt unprofessional “can you speak properly “ instead of “I feel your frustration” - I have to deduct two stars from this coz it’s completely rude and unacceptable for me. Food was heavily seasoned, which is a personal preference and not reflected in my rating. The bill also included a duplicate charge for my dog. Overall, the experience did not meet 5-star standards as typically expected in the US or UK.

Great Hotel for a small corporate group from DACH. |Nice, spacious meeting room with daylight.|Flexible staff, when it comes to chsnges of the program.|Very good food in the Restaurant and during Hut evening. |Well equipped guest rooms!|Everyone happy in the group!

We have stayed in the past at this hotel and have very much enjoyed it. This last time, the service at this hotel proved extraordinary. We booked a a walking tour of the town of Murnau. However, there was a miscommunication regarding the meeting point and we missed the departure of the tour group. The head of the reception area immediately jumped in and offered to drive us in her personal car to connect with the tour. While in the end we weren't able to reconnect with the tour, we were absolutely amazed at the extra length the hotel staff went through to to fix the error. In the end, it wasn't a big deal and we were able to enjoy the town's sights on our own. When we returned to the hotel, the hotel had arranged for a number of nice treats for us to "make up" for the error. This demonstrated to us that this hotel takes service extremely seriously. Very impressive and well done!!

We loved our stay and the welless area, but do not recommend to book a room with a sofa bed. Unfortunately the quality was very bad and uncomfortable. An event at the hotel which went on until late further made it difficult to sleep.

Our stay at Alpenhof Murnau was absolutely magical – the perfect place to spend the Christmas holiday. From the moment we arrived, we felt surrounded by warmth and charm. The property itself is stunning, with heated indoor and outdoor pools that made for a relaxing and luxurious experience, even in the chill of winter. We especially loved unwinding in the warm waters while taking in the serene surroundings. The dining experience was remarkable. Every meal in the dining room felt like a celebration, with impeccable service and dishes that were as beautiful as they were delicious. Tea time was a delightful highlight, adding a cozy touch to our afternoons. Our rooms were nothing short of amazing – spacious, beautifully designed, and offering every comfort imaginable. It was truly a home away from home. And the town of Murnau? Simply lovely. Wandering its streets felt like stepping into a Christmas postcard. The charm of the town added to the overall magic of our stay. We can't recommend Alpenhof Murnau enough for anyone looking for a cozy, luxurious retreat. We’re already dreaming of our next visit!

First off, this hotel is quite beautifully located and the grounds/pool are beautiful and picturesque. If you are spoiled like I am, you may be turned off by the fact that there is NO AC at this hotel (or any of the hotels in the area?). We were there in July when it was quite hot, but luckily our stay coincided with some rain that cooled things down. Our first night, we slept with the door open (with locking screen door), and it ended up being the most relaxing sleep during our whole trip! The breeze was perfect, so I didn't even miss the AC. While there were quite a few flies, the room was very clean. Please know that there are some rooms that are very upgraded like in the photos, and there are some that are outdated (like the one our friends got stuck with). I feel the difference in these rooms can really drive the experience one way or another. Fortunately, we had one of the upgraded rooms that connected to another upgraded room for our whole family. The balconies were an added bonus especially on a nice night when the moon was full and perfect. The bathrooms were meh with very high bathtubs (not convenient for seniors or toddlers). ||The hotel felt very kid-friendly with lots of space to run around, cute dinosaur slippers for our toddler, slippers for our bigger kids, and a very helpful staff. Also, there is a huge kids' activity play room downstairs! Seems like it was tucked away as there was never anybody there. Kept our two year old busy for hours. It was hard to get him to leave. Breakfast was fine, but in a nice setting.

Very spacious and comfortable room, lobby area and lounge/bar. I loved the toiletry and good water pressure. Nice swimming pool and simple gym with necessary equipments. Nothing much around so this is a place to come for relaxing time. Staff are friendly and breakfast was great. Good Espresso/coffee machine but not available before 7 am. Unless you have a car, it costs about €150-170 to Munich airport.