Alpha by Fassbind

I recently had the pleasure of dining at both the Italian and Thai restaurants inside Alpha Palmiers, and I felt compelled to share what an outstanding experience it was. From start to finish, the entire staff was warm, encouraging and attentive. A special mention goes to THIFANIE — she was truly exceptional. Her cheerful smile, friendly manner and the way she anticipated my needs made both visits extra memorable. Whether I was at the Italian restaurant or the Thai one, she was always there, making sure everything was perfect and adapting effortlessly to my requests. Her passion for her job really shines through. Thank you to THIFANIE — you turned a simple dinner into a delightful experience. I will gladly return and recommend you to others.

I had a pleasant stay at Hotel Alpha-Palmiers. The location is excellent — just a short walk from Lausanne Station, which makes it very convenient for travelers arriving by train. The hotel is also close to key shopping streets and several nice restaurants, all easily accessible by metro.||The hotel structure is unique — especially the rooms in the extended circular wing, which added an interesting architectural charm to the experience. The rooms were clean and comfortable, though the layout might feel a bit unconventional for some.||One area that could use improvement is the breakfast spread, especially for vegetarians and vegans. The options were quite limited, and I would have appreciated a bit more variety.||Overall, it’s a good place to stay — especially if you’re looking for a central location with easy access to public transport and city amenities.||Room Tip: Ask for a room in the main wing if you prefer a more traditional layout.

This hotel is a short walk up a hill from the train station. I was impressed when we entered the hotel reception, it was modern and really well decorated. The family room was spacious, but very sparsely decorated. There is no wall between the bathroom and the bedroom, just some blinds and a thin curtain for a door. Not really ideal when you are sharing a room with a teenager. The room was hot even though it was air conditioned. We were overlooking the inner courtyard rather than the street so it was nice and peaceful. The hotel has a strange rule that you're not allowed to use the fridge for your own drink & food, only the things you buy at the hotel. |The cleaning is dubious, when I took my duvet off the bed, there were strands of hair underneath and the next day the same left in the bathroom. |The breakfast buffet was limited unless you like pastries, which unfortunately are not topped up regularly. They do have filter coffee available, which is much nicer than the machine cafe option.|Tourists who pay the city tax get a free transport pass around Lausanne, which we used a lot as it's very hilly. The hotel offered us the pass but didn't tell us it was free so we initially declined it. When we went back to ask for it, the lady at reception was quite short with us about it. Overall the experience was satisfactory, not sure I'd recommend.

Absolutely Massive hotel that gives you a cozy feel, a home away from home. Located on a hill, the view of the sunrise and sunsets are just phenomenal should you be lucky enough to get a room in the inner ring. The restaurant is small and the staff is not as helpful as swiss hospitality would make you believe, and the vegetarian options at menu are extremely few. However, the property is top class.

Great location just steps from the train station, yet quiet thanks to the lovely garden setting. Rooms are clean and well-equipped, and the free public transport pass is a nice touch. The wellness area is a bonus. Some street-facing rooms can be noisy, and the A/C is limited, but overall a comfortable and convenient stay.

We stayed here a night on Swiss Rail Tour. Hotel is quick walk from train station and allows for easy access to city with metro. ||Lots of restaurants nearby, we really liked the area.. ||Our room was quite large, very clean, in great condition and well appointed.. very comfortable bed, bedding and pillows!! ||The breakfast buffet was excellent, staff very helpful and very large selection of foods.. lots of options here for everyone to enjoy.. ||We would definitely stay here again!

Stayed here 2 nights, excellent location 5 minutes walk from the station (albeit up a very steep pedestrian street). Friendly reception, I was given a transport pass for the duration of my stay which I used extensively on the trams and also a chocolate which was delicious! Room was large and bathroom modern. I loved the sweet lamps with room numbers-easy for we older folk to locate our room initially-and the glass lifts were fun. Bedding comfortable.Absolutely no complaints and would stay here again

Helpless staff. Even the top manager is threatening customers. Through my work I'm used to stay on these kinds of hotels, but this one is on my top 3 list of "worst experience ever"||The room has no view at all although we booked one with an open view. Then the staff said we booked the wrong type of room in order to have a view.||We ended up discussing with the general manager, who is honestly the worst I ever met. I don't understand how his business is still running. ||He didn't even try to understand the situation. ||Being that rude with his customer won't help him in the long run ||Anyway I already prevented 2 of my friends from booking there, but if that comment could help you too...