Alpin Garden Luxury Maison & Spa - Adults Only

An absolutely beautiful and relaxing stay. The room was large with incredible views. The staff is all so friendly and helpful. Each morning you're given a newspaper with recommendations of free guided hikes or activities for the next day and I highly recommend! If you're debating whether to book half-board, DO IT! The food is incredible and changes nightly. I truly cannot say enough good things about this hotel. I hope to be back one day.

If I could rank this hotel and the whole experience there 10 stars, I instantly would do it!|My wife and I spend 7 nights in this super luxuries amazing hotel. All was special and top quality, from the hotel decoration, rooms and spa to the culinary experience!|The rooms are beautiful, luxuries with an amazing view. The chef's breakfast and dinner are outstanding! The quality, variety and use of the raw materials is fantastic and the imagination of the chef's creation is outstanding.|The spa and swimming pools, like the rest, are excellent|- especially for those who spend their days in outdoor activities and return in the afternoon to relax and relieve their muscles!|And final words on the owner and hotel stuff - Markus, you did an amazing job turning your nostalgic parents' house into your dream and share that with us! Erica, Veronica and all the others, you're amazing! Without you, it couldn't be the same fantastic experience!|We're already planning our next vacation in "Alpin Garden Luxury Maison & Spa".

One star hospitality marketed as a five star. Although the hotel is nice and facilities are good, I have never felt more unwelcomed at a stay. Similar to some other experiences in the review section, I had a few additional requests to the usual check in / check out guests and I was met with a hostile response for that. I was ridiculed for asking for a fan, and was told it is 11 degress outside and the owner Markus made a joke is the camera recording this. Some members of the staff (Giulia and Viktoria) don’t know what hospitality means and you are always met with snarky responses and snubbish behavior. There are others who are good and accommodating but the overall hostility of the others overpower the experience. Owner is horrible and i would say AVOID staying here if you need peace of mind Edit for reply to the review: We didn’t ask for a free upgrade. Our request was that we can see in your website that you have other available rooms of the same type as we had booked and if you could provide us one from the others which had a better view (given he gave us the oldest one however he had the other parqueted floor newly renovated one). We even said we are fine with carpeted floor room. Regarding the next day we again didnt ask for a free room. We asked how much would an upgrade cost, and were quoted a price twice of the difference to the one being sold online. We did see the rooms which were being charged as an upgrade and the view didnt seem any different to ours and we didnt opt for the paid upgrade so Markus STOP LYING. Reviews about you shows how you are and how you treat the guest.

Our stay at Alpin Garden was wonderful! The staff were so kind and made us feel welcomed and taken care of during our entire stay. The views, location and food were amazing! In particular the food was a highlight! Each meal was an experience with amazing choices and exceptional service!

An amazing experience, beautiful hotel with spacious and luxurious rooms. The staff were incredible and the food and dining experience was 5 star. We booked half board and so glad we did as looked forward to each evenings dinner and menu. We loved our balcony and the view’s over the meadows to the mountains and can’t wait to return some day.

We highly recommend this hotel! We had an unforgettable holiday here. The staff were incredibly warm and welcoming, with excellent service throughout our stay. The hotel facilities were perfect — from the relaxing spa to a wide range of services. We truly enjoyed every moment and strongly recommend others to stay here as well.

Enjoyed our stay! Had dinner on the second night - food was decent (average 3.75 stars). Pros - Excellent service, friendly staff - Spacious clean rooms - Housekeeping cleaned while we were at breakfast - Outdoor pool was heated so it was swimmable even when 18C in early June - Excellent breakfast - cantaloupe, strawberries and nectarines were sweet, loved the birschermuesli and omelette. Extensive selection. Waffles were too sweet and soft for me - 3 min drive to downtown Ortisei - Easy parking when not crowded (parking in the garage may be challenging during peak season as it's not large) Could be improved - For the price, would be nice if coffee/Nespresso in the rooms was included

This is a beautiful hotel. The owner and staff absolutely go out of their way to ensure great experience. We will likely go in the winter and ski. 7 course meals every day. Nearby are small towns and gigantic mountains. There are all sorts of opportunities for hiking, and riding bicycles.