Alpin Resort Sacher

Our stay at Alpin Resort Sacher Seefeld was unfortunately overshadowed by a serious issue with the room initially allocated to us. The junior suite was very dated, old, and uncomfortable, with the children’s beds cramped into the space, and felt more like a standard room with a sofa rather than an intentionally designed suite expected at this level. The room also had a persistent sewage smell, which made it extremely uncomfortable, particularly as we were travelling with young children. Even they repeatedly complained about the smell. On one occasion, the smell was so overwhelming that I had to leave the room and sit in the lobby at 5am. Given the cold, snowy weather and having children with us, keeping the windows open overnight was not a realistic option. We raised this concern with staff every day, and it was clearly a known issue. However, it was only after five days of repeatedly reporting the problem that we were finally moved to another room, which confirmed that the original room was not in an acceptable condition for guests. The new suite was beautiful and reflected the level of quality and comfort we had expected from the start. What was most disappointing was the handling of the situation by management. The response lacked the level of care, accountability, and fairness one would expect from a hotel of this standard, and the approach felt dismissive rather than guest-focused. Additionally, the children’s dinner options were very limited and repetitive, with the same fried food (nuggets and chips) and the same pasta and sauce offered each evening, which was disappointing for a hotel of this calibre. The hotel itself is beautiful and has great potential, but the condition of the original room and the handling of the situation did not reflect the level of professionalism and guest care expected.

I had the pleasure of spending a beautiful few-day escape at Sacher Alpin Resort with my mother, celebrating her birthday. Every detail was simply impeccable — from the refined elegance of the hotel to the exceptional staff, exquisite cuisine, and flawless service. Everything was truly above and beyond. Thank you for creating such a memorable and special experience.

Our entire stay was amazing. The staff is super friendly and welcoming. Even the owner of the hotel greets and talks to every single guest. The rooms are spotless and every room has a unique style with an eye for details. The spa area is massive and due to it's size it never feels crowded. The food is amazing and every single dish is unique. We've been to the resort twice and would come back again.

The location was just perfect. Perched on a hillock, the view was magical. Extremely well appointed large rooms with a fantastic view. Overall cleanliness in the entire hotel was impeccable. The wellness area is very spacious offering privacy with several treatments for all. The outdoor heated jacuzzi was so refreshing offering a view of the valley. The festive decorations made the stay just magical with the in house different cookies around. The bar was excellent and amazing breakfast with several meal options. The bread variety is huge and very good. Overall the food is very good.

What I love the most about this hotel is very nice and cosy hotel lobby , with beautiful furniture, amazing restaurant ( with excellent food ) . The service is very client oriented and they take care of every details ( big plus is welcome drink of Prosecco Sacher and little present at the check out ) we appreciate it allot! The hotel is really big with great spa and allot of private space. Another big compliment they upgrade our room and that was nice. Room was beautiful and very comfortable! And another big plus they have shuttler service to bring you to the town and pick up ,really one of the best service and definitely worth it 5🌟! This place hits different , I love mountain and the most magical moment was sitting in the lobby with glass of 🥂 and watching the snow. ❄️

This is an extremely beautiful place and location! I absolutely loved all facilities, including outdoor pools and sauna with mountains view. The food was fresh and very healthy, with great menu options.

Thank you for the fabulous service provided by the hotel and its team. The food was delicious and all our taste buds were well satisfied. The wellness is also super huge and comfortable. This place is amazing and we plan to come back!

Hands down the most incredible hotel experience we’ve ever had. This hotel is located in a gorgeous mountainous little town and is the perfect place to relax. The staff are amazing and attentive and the rooms are clean and spotless. Alpin Resort Sacher is not another chain hotel. Our stay truly felt personalized and made us feel we were staying in someone’s home. They have an Amazing spa service, pools, saunas, restaurants and bars. Huge shout out to Sam for being so amazing.