Alpina Sport AG

This is the worst Intersport I have ever been to. We paid 70–80 CHF per day for rentals, yet the experience was absolutely terrible. The female staff member’s attitude and service were extremely poor. She only asked for our shoe sizes and did not measure our feet at all before giving us the ski boots, which is highly unprofessional. All of us ended up with boots that were far too tight. I told the staff clearly that the boots did not fit my feet, but she insisted that rental boots are not supposed to fit perfectly and refused to change them. Only after I strongly insisted a second time did she give me another pair—which was very old and still too tight. Throughout the process, she kept insisting that this was “not a problem.” In the end, I had to completely loosen all the buckles just to ski, otherwise my feet went completely numb and I couldn’t move them. When my companions and I got home that evening, we all had blisters on our calves and ankles, which took over a week to heal. For such an expensive rental, this level of service and professionalism is completely unacceptable.

I had a superr experience renting equipment here. The staff were very knowledgeable and attentive , The winter sport rental equipment performed exceptionally well. I highly recommend this alpine shop.

Lovely, helpful staff. Rented me via ferrata equipment at a good price. Gave me advice about the route….flexible about return options. Fab experience!

Amazing service. Great choices of products.

Extremely friendly and amazing service. Helped us get on the mountain quick and easily!

Very kind employees, found everything I needed, only thing is that the shop closes approximately 10 minutes before it should close. But, the staff is very nice and will help with everything.

Staff was super friendly and accommodating, equipment was in good shape, one of the few places we could find cross country skis. Tip top!

Nice shop for outdoor equipment with friendly and helpful staff in Andermatt. Got my new climbing shoes from there and so far happy with the choice.