Alquimia Hotel Boutique, Tulum

Very average for the price. Service is bad, people are nice, but takes more than an hour to get a breakfast that you pay 100 usd for a family of 4. Rooms are rustic. What we hated is that the beds on the beach were reserved for people not sleeping in the hotel, they were renting those to other clients. Location is very good and part of the the staff is nice but overall average experience.

Hotel staff was incredibly nice! We came here on a last min whim, after our hotel booked and paid for months prior had no reservations for us upon arrival. Gentleman at front desk (closing on 11/9, do not catch his name), quickly found us an oceanfront room at a great discount and threw in breakfast as well! The room was clean, fresh water daily, comfy beds, bath & beach towels daily, AC offered 24hrs (many hotels offer it only during set hours). Deducting one star because the interior lock in our room was broken and there was quite a gap from the door and the frame but we had no issues with bugs! Loved the owners golden retriever, honey! Received breakfast Oceanside twice and staff was friendly and breakfast (coffee & fruit) was quick. Location was perfect. More quiet than further down and was a short walk to some of the best restaurants, coffee shops and boutiques!

I felt so taken care of, all of the staff were professional and welcoming. I loved my hotel room & if you’re lucky you will get to watch baby sea turtles hatch right on the resort. Thank you for the amazing trip♥️

Eddy was wonderful!!! Excellent massage. Worked on all my trouble spots. Highly recommend. You won’t be disappointed!!! Must go!

Amazing therapeutic massage, Eddie was amazing! Took his time and worked out some tight muscles in my neck and upper back. Hotel is nice and tranquile.

A great chill place, clean tidy great atmosphere & the music played is perfect for the ambience of the setting & I don’t normally think like that. The turtles 🐢 nests 🪺 highlighted on the beach was very good to see! Be aware though the bar & restaurant closes at 18:00, although there are plenty of bars etc along the road to the 🏨. They also have a day pass, 600MXN PP from 12:30-17:30 includes choice of soft drinks, Victoria or Corona beer 🍺 & many food 🥘 items. CHOOSE ONE OF EACH SECTION

We stayed in the presidential suite for three nights, expecting a premium experience given the price point—but were left thoroughly disappointed.||||The hotel’s location is undeniably stunning. The white, powdery sand and beachfront cabanas are picture-perfect and made for relaxing walks. However, that’s credit to nature, not the hotel itself.||||The problems started right away. I booked via Booking.com and paid extra to include breakfast. Shockingly, the restaurant doesn’t open until 09:30 AM. This crucial detail wasn’t mentioned on the site. Who serves breakfast that late? Most guests are up and about well before then, and for a hotel charging premium rates, it’s completely unacceptable. I felt conned—this should’ve been made crystal clear during booking.||||Even worse, the bar and restaurant close at 5:30 PM. So, after sunset, you’re stuck in your room with no food or drinks available. One of the joys of staying at a beachfront property is enjoying the evening breeze with a cold drink. That experience was entirely missing.||||The bathroom water was incredibly salty—so bad that we could only manage to shower twice during our stay. Even brushing our teeth felt odd. The soap and body wash didn’t lather up, making it feel like we weren’t getting clean.||||The room lacked basic amenities: there was no kettle, no tea or coffee, and no access to drinking hot water. As the bar & resturant closes at 05:30pm, we thought of having some noodles or pot noodles from the local super market, but no luck as there was no access to hot water.||||Aside from the beautiful beach (which isn’t exclusive to the hotel), there’s little I can say that was positive. The stay was shockingly poor, especially considering the price—which was higher than what I’ve paid at Marriott and other 5-star hotels.||||This is not value for money at all.

Overall a great experience for a reasonable price. The hotel located closer to a quiet zone of the beach so nightlife is walkable distance but might take between 15 to 60 min depending on where you go. The service was great and attentive to details, beside of the fact that room cleaning is optional which I found weird. The beach club is the best part of this place when you stay in a hotel it allows you to enjoy comfortable sunbeds. Rooms are small, but enough for sleeping. The beds are not the most comfortable but still good. Regarding the shower water, it is true that it is salty, however this is a very common thing for the beach hotels. The food and drinks are overpriced but also you pay for the view and portions are big.